ロビー

ホテル デル ソーレの口コミ

4 out of 5
ホテル デル ソーレ
Via Plinio, 19, Pompei, NA

口コミ

8.0

とても良い

評価 10 - 482 件の口コミ中 147 件が非常に良い" "
評価 8 - 482 件の口コミ中 211 件が良い" "
評価 6 - 482 件の口コミ中 91 件が普通" "
評価 4 - 482 件の口コミ中 23 件が不満" "
評価 2 - 482 件の口コミ中 10 件が非常に不満" "

8.6/10

清潔度

8.6/10

スタッフとサービス

7.8/10

設備とサービス

7.6/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

6/10 (普通)

Ken

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
立地は最高、清潔感に問題あり
ポンペイの入り口の目の前にあり、立地は最高。朝食も種類は少ないが、味は素晴らしかった。スタッフの対応も良く、駐車場もチェックアウト後、午後2時まで利用できるのも良かった。 ただし、部屋の清潔さは良くない。ロビーや廊下、カフェなどは綺麗に掃除されていたが、部屋のシーツは埃っぽく(砂がついてるのではと思うほど)、特にシャワーのカビがとにかく酷い。夏の旅行で汗まみれにもかかわらず、シャワーを浴びるのを躊躇うほど酷い。 トリプルルームはダブルルームにどうにかシングルベットを入れた感じでかなり狭い。 3人、4人でもスイートルームを使えるようにして欲しい。
2023 年 8 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 8 月 12 日)
Dear Guest, Thank you for your feedback.Your satisfaction is important to us and we will be using the feedback you gave us to improve our services.I hope that you will consider staying with us again so that we can have another chance to provide you a superior experience. Hoping to welcome you again soon.Best regards, General Manager

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
清潔で快適でした。
とても清潔で広い部屋で快適でした。 ポンペイ遺跡入口に近く便利でした。 値段も凄く安く泊まれました。 またポンペイに行く際には利用したいです。
2019 年 12 月に 1 泊滞在
la Direzioneからの返信 (投稿日 : 2020 年 1 月 26 日)
Gentilissimo Cliente, La ringraziamo per aver dedicato il Suo tempo a recensire il nostro albergo e per i complimenti ricevuti. Uno dei principali obiettivi per tutto il personale è che i nostri clienti ritornino a trovarci ed è infatti motivo di orgoglio per tutti noi ricevere feedback positivi a riguardo. Speriamo di ospitarLa nuovamente presso l'Hotel del Sole per permetterLe di usufruire ancora di tutti i nostri servizi. Cordiali saluti,

10/10 (非常に良い)

Yoyo、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ポンペイ遺跡から近いホテル
〈良い点〉 ポンペイ遺跡入り口から近い 部屋が広々して綺麗 レストランが併設 〈悪い点〉 ナポリから周遊鉄道で来る場合、駅から遠い(歩いていける距離ではある) フロントの方が英語が使えない
2018 年 2 月に 1 泊滞在
La Direzioneからの返信 (投稿日 : 2018 年 2 月 13 日)
Gentille YOYO, grazie per aver recensito la nostra struttura. Ci fa piacere che abbia un buon ricordo del Suo soggiorno. Per raggiungere l'hotel ci sono varie opzioni, tra cui la stazione del treno circumvesuviana a soli 5 minuti dall'Hotel, probabilmente Lei aveva scelto una tra quelle più lontane. Riguardo alla Reception, invece, ci teniamo a sottolineare che il nostro personale del ricevimento parla inglese. Speriamo dunque di averla presto di nuovo nostro ospite. Cordiali Saluti

10/10 (非常に良い)

Linda、Sooke

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What a cute little hotel right across the street from Pompeii ruins entrance. Room was nice but no balcony. Most rooms had them. Also a PARROT lived right below the hotel and squawked most of the day! Great view looking over the ruins but breakfast buffet was just okay. Was a 15 walk from the train station. Loved the restaurant attached to hotel, amazing staff and excellent food. Little market right beside hotel to buy gelato and beer! Would definitely stay here again
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Guest, thank you for spending the time to review our hotel and for the compliments received regarding our staff and our restaurant as well as our perfect location right in front of the ruins. We look forward to welcoming you again and soon as our welcome guest. Best regards, General Manager

8/10 (良い)

Mark

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Location wise this is a great hotel but it's seen better days. However we only used it to sleep in at night so bearing that in mind it was what we wanted but could do with a bit of TLC.
2024 年 5 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Guest, thank you for your positive feedback. We hope to see you soon in our hotel to offer you again all our services and let you admire the breathtaking view of archeological site, again. Kind regards, General Manager

8/10 (良い)

Sabine

家族旅行
良かった点 : 清潔度、スタッフとサービス
Pompei aan de overkant, perfect. Gratis parking, heel handig want het is daar superdruk. Het ontbijt is ook wel lekker, op de bovenste verdieping. Hier heb je al zicht op Pompei. Enig nadeel. We sliepen aan de straatkant. Er is enkel glas, dus we hoorden elke auto passeren. Hierdoor slecht geslapen.
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Guest, Thank you for your feedback.We look forward to welcoming you again and soon as our welcome guest, maybe booking a quiet renovated room on the higher floors in advance. Best regards, General Manager

8/10 (良い)

Troy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location across from the ruins was perfect. It was within walking distance to everything. Ruins, restaurants and train stations. They have a place to store your bags if you arrive before the check in time. They also had a very good breakfast included with the room.
2024 年 4 月に 1 泊滞在
General managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Customer, We are immensely grateful to you for having reviewed our hotel by sharing your pleasant experience. We also thank you for the precious info released to those who in the future will choose to stay overnight at our facility, highlighting our perfect location right in front of the ruins and a few steps from the city center, our rich continental breakfast offered in our panoramic room. We hope to have you soon as our most welcome guest. Best regards, General manager

8/10 (良い)

michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Guest, Thank you for having spent your time reviewing our structure.We hope to see you again at the Hotel del Sole as soon as possible, for your next stay in Pompeii. Best regards, General Manager

6/10 (普通)

Mauricio

2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Gentilissimo Cliente, grazie per aver recensito la nostra struttura. Tutto lo Staff la ringrazia e La invita a tornare a trovarci per scoprire le altre bellezze del nostro territorio. Cordiali Saluti, La Direzione.

10/10 (非常に良い)

Marie Maria

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is my second time staying as I stayed last year. It's in an excellent location to the Pompeii Ruins. The staff are really friendly and helpful. Can't wait to go back again.
2024 年 3 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Guest, Thank you for choosing us again.Hoping to welcome you again soon.Best regards, General Manager

8/10 (良い)

John

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great, good value hotel just across the road from the Pompeii excavations (which you can see from the breakfast room). Comfortable rooms and a really good hotel dining room. Excellent staff
2024 年 3 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Guest, thank you for your positive feedback. We hope to see you soon in our hotel to offer you again all our services and let you admire the breathtaking view of archeological site, again. Kind regards, General Manager

4/10 (不満)

Kirby R

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location!!
Water wasted with toilet flushing. Given fresh towels every day despite our hanging them to re-use. Given fresh soap every day. Our shower floor had holes in it where it was coming up! Was ceiling leaking below when we would shower? Bus people would eat all the food in breakfast buffet as soon as it was put out. Terrific location! Nice front desk staff!!
Holes in shower floor
2024 年 2 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Guest, First of all, thank you for taking the time to review our facility.We regret that we were unable to meet your expectations, but we are grateful for your useful feedback, which we will use to continually improve our services.We hope you can give us another opportunity, Best regards, General Manager

10/10 (非常に良い)

Nancy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Hotel del Sole is directly across from the Ompeiian ruins. If you have mobility issues, as we do, it makes it very convenient.
2024 年 2 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Guest, Thank you for taking the time to review our property. We are pleased to note that we have met your expectations during your stay. We therefore look forward to seeing you again as our most welcome guest.Best regards, General Manager

10/10 (非常に良い)

Rinaldo

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, staff, room, and parking.
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Guest, thank you for your positive feedback. We hope to see you soon in our hotel to offer you again all our services and let you admire the breathtaking view of archeological site, again. Kind regards, General Manager

10/10 (非常に良い)

CLAUDIO JOSÉ

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pompeia incrivel!
Otimo custo beneficio ao lado da scavi de Pompeia. Funcionarios simpaticos e eficientes!
2024 年 1 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Guest, Thank you so much for your good review. We look forward to welcoming you again and soon as our welcome guest. Best regards, General Manager

10/10 (非常に良い)

alberto

2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 21 日)
Gentilissimo Ospite, La ringraziamo del tempo speso a recensire la nostra struttura. Con piacere riscontriamo di aver soddisfatto Le Sue aspettative durante il Suo soggiorno. Aspettiamo dunque di rivederLa ancora nostro graditissimo ospite. Cordiali saluti, la Direzione

10/10 (非常に良い)

Leonardo、Vaughan

良かった点 : 清潔度
Excellent service
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Guest, thank you for your positive feedback. We hope to see you soon in our hotel to offer you again all our services and let you admire the breathtaking view of archeological site, again. Kind regards, General Manager

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度
Optimal beliggenhed ved Pompeijs amphieteaterindgang. Hotel ok med rustikke værelser med udsigt til Pompeij. Restaurant og morgenmadslokale med meget italiensk larmende musik. Og morgenmad noget under gennemsnit. Ingen hjælpsomhed i reception med feks togmyligheder.
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 24 日)
Dear Guest, Thank you for taking the time to review our property. We are pleased to note that we have met your expectations during your stay. We therefore look forward to seeing you again as our most welcome guest. Kind regards, The Management

6/10 (普通)

yesenia、montgomery village

2024 年 1 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 24 日)
Dear Guest, thank you for your positive feedback. We hope to see you soon in our hotel to offer you again all our services and let you admire the breathtaking view of archeological site, again. Kind regards, General Manager

4/10 (不満)

Rodrigo

家族旅行
良かった点 : 清潔度、スタッフとサービス
Great location, unfortunately quite noisy.
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 24 日)
Dear Guest, thank you for your positive feedback. We hope to see you soon in our hotel to offer you again all our services and let you admire the breathtaking view of archeological site, again. Kind regards, General Manager

6/10 (普通)

nicola

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 12 月に 12 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 24 日)
Dear Guest, thank you for your positive feedback. We hope to see you soon in our hotel to offer you again all our services and let you admire the breathtaking view of archeological site, again. Kind regards, General Manager

8/10 (良い)

Antonio

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 6 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 15 日)
Dear Guest, thank you for your positive feedback. We hope to see you soon in our hotel to offer you again all our services and let you admire the breathtaking view of archeological site, again. Kind regards

10/10 (非常に良い)

Fredrik

2023 年 12 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 14 日)
Dear Guest, thank you for your positive feedback. We hope to see you soon in our hotel to offer you again all our services and let you admire the breathtaking view of archeological site, again. Kind regards, General Manager

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel exceeded my expectation
2023 年 11 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 17 日)
Dear Guest, thank you for your positive feedback. We hope to see you soon in our hotel to offer you again all our services and let you admire the breathtaking view of archeological site, again. Best regards

10/10 (非常に良い)

Amanda

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed here for our time in Pompeii - which was about 48 hours. The staff was friendly and was very helpful. They helped us find a taxi to our scheduled wine tasting. We were also able to store our luggage on our last day while we explored the area. Room was clean and quiet. Breakfast was pretty good with pastries and a selection of other options. I'd stay here again.
General Managerからの返信 (投稿日 : 2023 年 11 月 15 日)
Dear Guest, thank you for spending the time to review our hotel and for the compliments received regarding our staff, our rooms and our breakfast. We look forward to welcoming you again and soon as our welcome guest. Best regards,

6/10 (普通)

Peter

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
The staff are cordial but not helpful. Maybe because they don't speak English and I don't speak Italian. Breakfast buffet is adequate but the Americano coffee is pretty bad. Very quiet.
2023 年 11 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 3 日)
Dear Guest, Thank you for your feedback.Your satisfaction is important to us and we will be using the feedback you gave us to improve our services.I hope that you will consider staying with us again so that we can have another chance to provide you a superior experience. Hoping to welcome you again soon.Best regards, General Manager

10/10 (非常に良い)

Bogiatzis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 4 日)
Dear guest,thank you very much for your wonderful review, we are happy you enjoied your stay in our hotel.Best regards

8/10 (良い)

Tiana

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
great breakfast spread
2023 年 10 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 3 日)
Dear Tiana,thank you very much for your kind review.We wait for you with pleasure for the next time.Best regards

10/10 (非常に良い)

MohamedHussein、Mohandessin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent location right in front of Pompeii site. Pompeii town main square is a 5 minute walk.
2023 年 9 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 22 日)
Dear Guest, Thank you for spending the time to review our hotel and for the compliments received regarding our perfect location just across the archoelogical site, a few minutes from the central city square. We look forward to welcoming you again and soon as our welcome guest. Best regards, General Manager

8/10 (良い)

Ie Wei

2023 年 10 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 4 日)
Dear Guest,thank you very much for spent your time to review our hotel. We wait for you for your next stay in Pompeii.Best regards

8/10 (良い)

Nina

良かった点 : スタッフとサービス
Great views and location
Hotel location was convenient. The room itself was ok but there were a few issues. The shower grout wasn’t super clean - either needed a good scrub or a re-tile. There was also black mould on the back corner of our room. Another minor issue was that the room lights were very cool toned so it felt depressing turning on the lights at night. The room came with breakfast. They had great bread and jam options plus great views and coffee.
2023 年 9 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 10 日)
Dear Guest, Thank you to have spent your time to give us your feedback. We are grateful for your helpful feedback, which we will use to constantly improve our services. We hope that you can give us another opportunity to provide you a superior experience.We hope to see you for your next trip in Pompeii. Best regards, General Manager

6/10 (普通)

Paul

グループ旅行
Stayed for one night. Air conditioning wasn’t working in room 305 so they moved us to a different room. Bed was comfortable. Unfortunately, there were ant-like creatures in the bathroom. The shower wouldn’t drain properly. Location was good with the train station within 10 minutes walk. The staff weren’t very welcoming. They seemed very cold.
2023 年 9 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 20 日)
Dear Guest, First of all, thank you for taking the time to review our facility.We regret that we were unable to meet your expectations, but we are grateful for your useful feedback, which we will use to continually improve our services.We hope you can give us another opportunity.We would like to confirm that our staff changed your room immediately and if you had other problems why not let the reception know.We remain hopeful of seeing you here again soon, in the meantime, we cordially greet you. Best regardsGeneral Manager

10/10 (非常に良い)

Jesus Miguel Giral

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really comfortable location if you plan to visit Pompeii's ruins. Helpful and friendly staff. Good breakfast with plenty of sweet choices. Restaurant directly at the property. Big parking area. Had to face off some mosquitos the first night though.
2023 年 9 月に 3 泊滞在
General managerからの返信 (投稿日 : 2023 年 9 月 19 日)
Dear Customer, We are immensely grateful to you for having reviewed our hotel by sharing your pleasant experience. We also thank you for the precious info released to those who in the future will choose to stay overnight at our facility, highlighting our perfect location right in front of the ruins and a few steps from the city center, our rich continental breakfast offered in our panoramic room and our free internal parking. We hope to have you soon as our most welcome guest. Best regards, General manager

8/10 (良い)

Umberto

2023 年 9 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 18 日)
Gentilissimo Sig. Umberto, La ringraziamo del tempo speso a recensire la nostra struttura. Con piacere riscontriamo di aver soddisfatto Le Sue aspettative durante il Suo soggiorno. Aspettiamo dunque di rivederLa ancora nostro graditissimo ospite. Cordiali saluti, la Direzione

2/10 (非常に不満)

Vanessa

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was rude, will outright lie to you to secure the booking. We ended up having to miss out on our tour of Pompei which was non refundable. The hotel is a good location but not worth the hassle of dealing with their staff
2023 年 9 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 16 日)
Dear Guest, thank you for your review. When a customer leaves our facility and decides to tell their experience on the web, it is really important for us. We are sorry to read your review, and that you called our staff rude.You had requested to leave your luggage in the room for the whole day, because you didn't want to leave it in our luggage room, we explained to you that the hotel was very full and we couldn't leave your room until after check out.The staff was not rude, unfortunately they limited themselves to respecting the rules, in fact they asked you several times to leave your luggage in the storage room which was super quiet.However, your request was impossible to fulfill and not because the staff were rude but because the hotel was full and by paying a supplement we would not have been able to satisfy you.We are sorry to read this review, our staff is truly super qualified.It was just an inconvenience that could have been resolved if you had trusted their experience.

10/10 (非常に良い)

Roslyn

良かった点 : 清潔度
2023 年 9 月に 2 泊滞在
General managerからの返信 (投稿日 : 2023 年 9 月 16 日)
Dear Customer, thank you for reviewing our property. We are pleased to read your satisfaction with your stay. All the staff thanks you and invites you to come back to visit us to discover the other beauties of our territory.Best regards,The direction.

8/10 (良い)

Carlos

良かった点 : スタッフとサービス
Visit to the ruins
Hotel really convenient to visit Pompei ruins
2023 年 9 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 10 日)
Dear Guest, thank you for your positive feedback. We hope to see you soon in our hotel to offer you all our services, again. Kind regards, General Manager

10/10 (非常に良い)

Steven

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was so convenient to have the Pompeii ruins across the street as this was our main purpose for staying one night. Close to all restaurants and about 11 minute walk from station. Breakfast was included with a spectacular view of Mt Vesuvius and the ruins. 24 hour service at reception and the rooms were very nice.
2023 年 9 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 8 日)
Dear Guest, thank you for your positive feedback. We hope to see you soon in our hotel to offer you again all our services and let you admire the breathtaking view of archeological site, again. Best regards, General Manager

10/10 (非常に良い)

Luisa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
friendly staff, clean, great location
2023 年 8 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 8 月 22 日)
Dear Guest, Thank you for your good review. We hope to see you again at the Hotel del Sole as soon as possible, for your next stay in Pompeii. Best regards, General Manager

8/10 (良い)

William、Phoenix

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
place really nice and clean no problem at all... just be prepared to their culture "you are in their country not in yours" so be respectful of their space and culture ❤️❤️❤️❤️
2023 年 8 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 8 月 10 日)
Dear Guest, Thank you so much for your wonderful review. We are delighted that you enjoyed our hotel, our perfect location and our professional staff, always attentive to customer needs, and knowing that this detail has been positively received by you makes us even more proud. We look forward to welcoming you again and soon as our valued guest. Best regards,

6/10 (普通)

Serafina

The air conditioner did not work
2023 年 7 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 7 月 27 日)
Dear Guest,thank you for your kind review, we are sorry you had a problem with the air conditioner, you could report the problem to the reception open 24 hours to resolve every guest problem.We wait for you next time.Best regards

10/10 (非常に良い)

phillip

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great property and incredible location! Right across the street from the Archeological site. Morning breakfast was amazing and everything you need is close by. The only negative was how HOT it was and AC just could not keep up.
2023 年 7 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2023 年 7 月 22 日)
Dear Phillip,thank you very much for your kind review and for your beautiful words. We wait for you for your next stay in Pompeii.Best regards

8/10 (良い)

John、Blair

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel is conveniently located to the ruins of ancient Pompeii. The breakfast room is partially beautiful.
2023 年 7 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 7 月 6 日)
Dear Guest, thank you for your positive feedback. We hope to see you soon in our hotel to offer you again all our services and let you admire the breathtaking view of archeological site, again. Kind regards, General Manager

8/10 (良い)

antonio

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Buona
2023 年 6 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 7 月 3 日)
Dear Guest, thank you for your positive feedback. We hope to see you soon in our hotel to offer you again all our services and let you admire the breathtaking view of archeological site, again. Kind regards, General Manager

4/10 (不満)

Zeynep

良かった点 : 清潔度
気になった点 : スタッフとサービス
The wifi connection was horrible!!! I could not use the internet from my room!
2023 年 6 月に 8 泊滞在
General Managerからの返信 (投稿日 : 2023 年 6 月 25 日)
Dear guest,rhank you for your review. We are sorry you had this problem, if you would have told to the reception we could try to fix it by restarting the modem. We hope to see you again.Best regards.

10/10 (非常に良い)

Kimberley

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Reception staff were very welcoming and polite. Great location and breakfast. The decor of the room is so unique and very spacious.
2023 年 6 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 6 月 11 日)
Dear Guest, Thank you so much for your wonderful review. We are pleased that you have appreciated our hotel, our perfect location and our professional staff, always attentive to the needs of the customer, and knowing that this detail has been positively met by you, makes us even more proud. We look forward to welcoming you again and soon as our welcome guest. Best regards, General Manager

10/10 (非常に良い)

Diane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best location
Literally across the street from the entrance to Pompeii.
2023 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 5 月 11 日)
Dear Guest, thank you for your positive feedback. We hope to see you soon in our hotel to offer you again all our services and let you admire the breathtaking view of archeological site, again. Best regards, General Manager

10/10 (非常に良い)

Janet

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms were modern,spacious,clean and well maintained. The location is ideal for visiting the pompei site. Their restaurant is superb and food is excellent. Highly recommend this hotel
2023 年 4 月に 3 泊滞在
General managerからの返信 (投稿日 : 2023 年 5 月 4 日)
Dear Customer, We are immensely grateful to you for having reviewed our hotel by sharing your pleasant experience. We also thank you for the precious info released to those who in the future will choose to stay overnight at our facility, highlighting our perfect location right in front of the ruins and a few steps from the city center and our excellent restaurant.We hope to have you soon as our most welcome guest. Best regards

8/10 (良い)

Margherita

2023 年 4 月に 2 泊滞在
la Direzioneからの返信 (投稿日 : 2023 年 4 月 24 日)
Gentilissimo Ospite, La ringraziamo del tempo speso a recensire la nostra struttura. Con piacere riscontriamo di aver soddisfatto Le Sue aspettative durante il Suo soggiorno. Aspettiamo dunque di rivederLa ancora nostro graditissimo ospite. Cordiali saluti

10/10 (非常に良い)

Philip

2023 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 4 月 18 日)
Dear Guest, thank you for your positive feedback. We hope to see you soon in our hotel to offer you again all our services and let you admire the breathtaking view of archeological site, again. Kind regards, General ManagerDear Guest, thank you for your positive feedback. We hope to see you soon in our hotel to offer you again all our services and let you admire the breathtaking view of archeological site, again. Best regards,