Dear Shigeru, Thank you for choosing our beautiful resort for your recent stay! We appreciate the time invested in sharing your feedback! Kind regards.

Dear Hiroo, Thank you for choosing Wyndham Alltra as your host during your recent getaway to Playa del Carmen. We are delighte to leanr your overall experience went great! Thank you for taking the time to share your recent experience with us!

Thank you for rating your recent stay with us. We're delighted to hear you had a fantastic experience and that we met your expectations. Your perfect score motivates us to continue providing exceptional service. We look forward to welcoming you back in the future.

Dear Guest KamalOn behalf of Wyndham Alltra Playa del Carmen Adults Only All Inclusive, we thank you for reviewing your experience.We hope that had a nice stay and it will be a pleasure to receive you again.

Thank you for sharing your experience with us! We are thrilled to hear that you enjoyed the amenities, service and entertainment at our property. We are glad you enjoyed your stay despite the seaweed and understanding that is a natural occurrence. We hope to welcome you back soon!

Thank you for rating your recent stay with us. We're delighted to hear you had a fantastic experience and that we met your expectations. Your perfect score motivates us to continue providing exceptional service. We look forward to welcoming you back in the future.

We're thrilled to hear that you fell in love with our property during your second visit! It's wonderful to know that you enjoyed the clean rooms, amazing ocean view, and helpful staff. We appreciate your kind words about our security guards and check-in process. Thank you for choosing to stay with us again, and we look forward to welcoming you back for another memorable stay!

On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your host during your recent getaway Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences to our guestsyour comments which allows us to better understand our highs and lows in order to improve our service levelsPlease rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. we will work with the dinner reservations system With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.

On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your host during your recent getaway Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences to our guestsWe look forward to welcoming you back at Wyndham Alltra Playa del Carmen your home away from home...

On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your host during your recent getaway Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences to our guestsWe look forward to welcoming you back at Wyndham Alltra Playa del Carmen your home away from home...

En nombre del personal y la gerencia de nuestro resort, nos gustaría agradecerle sus sugerencias detalladas. Los comentarios de nuestros huéspedes son realmente importantes para nosotros y revisaremos cuidadosamente todos sus comentarios.sus comentarios, lo que nos permite comprender mejor nuestros altibajos para mejorar nuestros niveles de servicioLamentamos saber que no hemos cumplido con sus expectativas durante su visita. compartiremos sus comentarios con nuestro cheff ejecutivo para dar seguimiento a esta oportunidad Por favor, asegúrense de que nos tomamos en serio sus comentarios y aprovecharemos esta oportunidad para trabajar en estas áreas con el fin de brindar un mejor servicio a nuestros huéspedesEsperamos tener el honor de darle la bienvenida de nuevo y brindarle una experiencia verdaderamente extraordinaria

Thank you for rating your recent stay with us. We're delighted to hear you had a fantastic experience and that we met your expectations. Your perfect score motivates us to continue providing exceptional service. We look forward to welcoming you back in the future!

On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your host during your recent getaway Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences to our guestsWe look forward to welcoming you back at Wyndham Alltra Playa del Carmen your home away from home...

Thank you for sharing your experience with us. We're pleased to hear that you enjoyed aspects of your stay, such as the fantastic food options and the friendly staff. We apologize for any inconveniences you encountered, including the hot and cold water in your room and the noise from the street and connecting room. Your feedback is valuable to us, and we will use it to improve our services and amenities for future guests. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your host during your recent getaway We look forward to welcoming you back at Wyndham Alltra Playa del Carmen your home away from home...

On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your host during your recent getaway We look forward to welcoming you back at Wyndham Alltra Playa del Carmen your home away from home...

Agradecemos sinceramente sus comentarios sobre la playa y su perspectiva valiosa. Valoramos su opinión y estamos comprometidos en encontrar soluciones para mejorar la experiencia en la playa y preservar su belleza natural. Su estancia en Wyndham Alltra Playa del Carmen es muy apreciada. ¡Gracias por elegirnos!

Thank you for rating your recent stay with us. We're delighted to hear you had a fantastic experience and that we met your expectations. Your perfect score motivates us to continue providing exceptional service. We look forward to welcoming you back in the future.We're pleased to know that you loved the unique old-style Mexican design of our property, found the food good, and thought the staff was awesome. However, we're sorry to hear about the noise disturbance from outside in the early morning. We'll look into this issue to ensure a more restful stay for our guests.

On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your host during your recent getaway And thank you for your detailed suggestions. Our guests’ feedback is truly important to usPlease be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences to our guestsWe look forward to welcoming you back at Wyndham Alltra Playa del Carmen your home away from home...

Thank you for rating your recent stay with us. We're delighted to hear you had a fantastic experience and that we met your expectations. Your perfect score motivates us to continue providing exceptional service. We look forward to welcoming you back in the future. Additionally, we're pleased to know that you found the property very clean and stylish.

On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your host during your recent getaway Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences to our guestsWe look forward to welcoming you back at Wyndham Alltra Playa del Carmen your home away from home...

Thank you for sharing your feedback with us. We understand your concerns and want to assure you that guest safety is our top priority. From the moment your friend informed us of what happened, we were attentive to her situation and took immediate action to ensure her safety.While we are unable to discuss specific guest information, please know that we take all guest inquiries seriously and strive to address them promptly. Regarding your friend's situation, we did inform her that our pool is grounded, and we have been proactive in ensuring her safety.Additionally, I want to clarify that our hotel adheres to a strict no-smoking policy to provide a comfortable environment for all guests. We apologize for any disappointment regarding the lack of entertainment at night and the early end time. Your feedback is important to us, and we will take it into consideration as we continuously strive to improve our services and amenities. If you have any further concerns, please don't hesitate to reach out to us directly. Thank you for choosing to stay with us.

On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your host during your recent getaway Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences to our guestsWe look forward to welcoming you back at Wyndham Alltra Playa del Carmen your home away from home...

Dear Guest LeeThank you for taking the time to tell us about your experience at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us and we will contact you as soon as possible to verify your chargeWe appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

Dear Guest Tsz FungMany thanks for posting your experience at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.It is a pleasure to know that you enjoyed your stay.We look forward to receiving you again.

Dear Guest OluwatunmisheThank you for taking the time to tell us about your experience at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. I am particularly pleased that you had a nice stay despite the issues with service. I will share your comments with our team, to address the problem and to prevent any future incidences. Here at Wyndham Alltra, we continuously strive to exceed your expectations. Thank you again for sharing your comments, and we look forward to serving you in the future. Sincerely,

Dear Guest BelgicaMany thanks for sharing the comments of your recent stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. It is a pleasure to know that you enjoyed our location and facilities. Your feedback will be extensive to our team who will feel motivated to continue exceeding our guests' expectations.We look forward to receiving you again. Best Regards,

Dear Guest ChandniThank you for taking the time to tell us about your experience at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. I am particularly pleased that you had a nice stay despite the issues with the beach and room service. I will share your comments with our team, who will feel motivated. Here at Wyndham Alltra, we continuously strive to exceed your expectations. Thank you again for sharing your comments, and we look forward to serving you in the future. Sincerely,

Dear Guest MaricelaMany thanks for sharing the comments of your recent stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. It is a pleasure to know that you enjoyed our service, cleanliness and food. Your feedback will be extensive to our team who will feel motivated to continue exceeding our guests' expectations.We look forward to receiving you again. Best Regards,

Dear Guest MayraThank you for taking the time to tell us about your experience at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. Your feedback is very important to us, and I am saddened to hear that you did not enjoy our beach. Please rest assured that we are taking the appropriate measures to improve it. On the other side, we like to give our guest the choice to have a special meal or something that cannot be added in the All Inclusive Package without the need of leaving the hotel, please allow me to express my apologies if you felt not comfortable with this. Finally, we will address your comments regarding drinks and service to prevent any future incidence.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Best Regards,

Dear Guest JackelineThank you for taking the time to tell us about your experience at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you didn't receive good service or all the products you requested and that our pool was not in a proper condition. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Best Regards,

Dear Guest Daniel,Thank you for taking the time to tell us about your experience at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your reservation were incorrect. Please rest assured that we verify the pictures that are shown to prevent any future occurrences. Here at Wyndham Alltra, we continuously strive to show our reality.On the other side, many thanks for the information regarding the concession, we will address the problem to them.Finally, we hope that you are feeling better of your rash; every body is different and we didn't have any other report. Please let me apologize if you felt not listened.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Best Regards,

Dear Guest Jaramillo,Thank you for taking the time to tell us about your experience at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our service amazing. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Alltra, we continuously strive to exceed your expectations.Thank you again for sharing your stay, and we look forward to serving you in the future.Sincerely,

Thank you for taking the time to tell us about your experience at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that the staff was not as nice as it has beenPlease be assured that we are taking the necessary steps to rectify any issues that have caused you concern and to prevent future occurrencesYou can be sure that here at Wyndham Alltra, we continuously strive to meet our guests' needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Do not hesitate to contact me if this happens to ensure you a perfect stay.

On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your host during your recent getaway Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences to our guestsWe look forward to welcoming you back at Wyndham Alltra Playa del Carmen your home away from home...

Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and are pleased to see that overall, you had a positive experience.If there are any areas where we fell short of your expectations and you feel we can improve, please don't hesitate to share your thoughts with us. Your feedback is invaluable as we strive to continuously enhance our guest experience.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

Thank you for rating your recent stay with us. We're delighted to hear you had a fantastic experience and that we met your expectations. Your perfect score motivates us to continue providing exceptional service. We look forward to welcoming you back in the future.

En nombre del personal y la administración de nuestro resort, nos gustaría agradecerle por tomarse el tiempo para publicar una reseña de su experiencia con nosotros. Fue un placer ser su anfitrión durante su reciente escapada Tenga la seguridad de que hemos compartido sus amables comentarios con nuestro equipo como motivación para mantenernos al día con nuestro compromiso de ofrecer experiencias verdaderamente notables a nuestros huéspedes.Esperamos darle la bienvenida nuevamente en Wyndham Alltra Playa del Carmen, su casa lejos de casa

Dear Guest EddieMany thanks for posting your experience at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.It is a pleasure to know that you enjoyed your stay.We look forward to receiving you again.

Dear Guest JorgeMany thanks for sharing the comments of your recent stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. It is a pleasure to know that you enjoyed our facilities. Your feedback will be extensive to our team who will feel motivated to continue exceeding our guests' expectations.We look forward to receiving you again. Best Regards

Dear Guest VincentMany thanks for sharing the comments of your recent stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. It is a pleasure to know that you enjoyed our food and service. Your feedback will be extensive to our team who will feel motivated to continue exceeding our guests' expectations.We look forward to receiving you again. Best Regards

Dear Guest AngelThank you for taking the time to tell us about your experience at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. I am sorry that your experience did not meet your expectations. Your feedback is very important to us, and I am saddened to hear that you did not enjoy our food and drinks and that your room was not to your likely . Please rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrences. At the same time, we are already working to improve our guests' rest.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Best Regards,

Dear Guest KatherineMany thanks for sharing the comments of your recent stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. It is a pleasure to know that you enjoyed our service. Your feedback will be extensive to our team who will feel motivated to continue exceeding our guests' expectations.We look forward to receiving you again. Best Regards,

Dear Guest FlorindaThank you for taking the time to tell us about your experience at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. I am particularly pleased that you had a nice stay despite the issues with the entertainment. I will share your comments with our team, to address the problem and to prevent any future incidences. Here at Wyndham Alltra, we continuously strive to exceed your expectations. Thank you again for sharing your comments, and we look forward to serving you in the future. Sincerely,Best Regards,

Thank you for rating your recent stay with us. We're delighted to hear you had a fantastic experience and that we met your expectations. Your perfect score motivates us to continue providing exceptional service. We look forward to welcoming you back in the future.

Dear Guest TaniaMany thanks for sharing your recent experience at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.We deeply apologize for the inconvenience with your room and if you felt that you were not properly attended to during the inconvenience.My understanding is that you rejected the medical service and that she did offer a one night refund. However, it is very likely that with the annoyance of the whole situation you did not feel that we had no empathy towards you.On the other hand, rest assured that this was an isolated case and that we have high hygiene standards which are supported by the HS consulting certification. We have understood that we must put an even sharper clinical eye so that this does not happen again, thus, we are already implementing the necessary measures.Thank you very much for your comments, which help us improve and once again, we offer you a sincere apology for the inconvenience.Best Regards,

Dear Guest LisaMany thanks for sharing the comments of your last stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.It is a pleasure to know that you enjoyed our facilities, food, drinks and location and we deeply apologize for the inconvenience with the noise, unfortunately there are certain factors that are not in our control, but you can be sure that we are in a continuous improvement, and we are working already to get a better quality of rest for our guests.Again, thanks for sharing your experience and we hope to receive you again.Best Regards,

Dear Luisa, thank your for taking the time to share your recent experience at Wyndham Alltra Playa del Carmen, we appreciate your feedback.