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リビエラマヤ-マヤパレスマスタールーム-プラヤデルカルメン-ヴィダンタの口コミ

リビエラマヤ-マヤパレスマスタールーム-プラヤデルカルメン-ヴィダンタ
Riviera Maya, QROO

口コミ

8.6

非常に良い

評価 10 - 3 件の口コミ中 2 件が非常に良い" "
評価 8 - 3 件の口コミ中 0 件が良い" "
評価 6 - 3 件の口コミ中 1 件が普通" "
評価 4 - 3 件の口コミ中 0 件が不満" "
評価 2 - 3 件の口コミ中 0 件が非常に不満" "

8.0/10

清潔度

口コミ

6/10 (普通)

Jamie W.、APEX

Nice resort but rooms need updating.
This is a beautiful property. Lots of restaurant options and amazing pool and lounge areas with golf course on property. The sleeping rooms need updating on everything. The cleaning service was great. Very safe location as it is secluded. Rooms don't appear to be guaranteed. I asked for a King and was told I would receive a king bed but was given 2 doubles for my husband and I. Be aware of the large deposit when you check in. I was not told in advance. Practice your Spanish as it was difficult with communication at times.
2020 年 1 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2020 年 5 月 16 日)
Thank you for your comments. It was a pleasure for us to rent you our room. We had a easy and kind communication. We're always tryind to make your vacations as better as possible. We very sorry about the problem with the king size bed. Usually our reservations works correctly about this Your tips and complains will be passed to the resort. Thanks for the evaluation.

10/10 (非常に良い)

Vitor G.

良かった点 : 清潔度
Alto padrão
Ótima estadia, tudo muito perto, hotel de alto padrão, atendimento do senhor Luiz excelente e confiável. Com certeza voltarei. Recomendo
VrboOwnerからの返信 (投稿日 : 2020 年 5 月 13 日)
Muito obrigado Sr. Vitor pela confiança em nosso trabalho e pela sua avaliação. Realmente o Resort é muito bom e com uma estrutura de luxo. Ficamos muito felizes em dividir nosso clube de férias com você e familiares. Saudações. Luiz