6/10 (普通)
Marina
グループ旅行
2023 年 3 月 27 日
気になった点 : 設備とサービス
The property is a walking distance to the 5th Ave and the beach, which is the only plus. Nobody speaks English on a property except for Juan and Jonathan, and communication with them is mostly via What'sApp since they are seldom in the office. All 2-bedrooms face a busy street, and since ours was on the first floor, the noise from traffic was pretty loud even at night. They clean up and change towels just once in 7 days - a huge con for me! I talked to Juan and he agreed to at least change the towels once during our 5-night stay. There were also some small things which were pretty irritating, e.g. such a tiny hair dryer I thought it was a toy. And keep it in mind, if you order a tour from them, they will promise an English-speaking guide but place you in a bus with a guide who speaks only Spanish, and you will not understand a single bit of information, unless you speak Spanish of course. And when you ask for a compensation for that major inconvenience, you will never hear from those nice guys again.
Marina
2023 年 3 月に 5 泊滞在