Convenient and clean. Bathroom did not match the pictures.
宿泊されたお客様
2024 年 2 月に 1 泊滞在
4/10 (不満)
Michael
家族旅行
2024 年 2 月 18 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
On checkin we found a somewhat accommodating reception by the manager who ended up moving us to the building next door. At the time I was impressed as the building next door was much nicer than the Alma and Mar building.
From there it kind of went downhill. They only provide one key and they have almost no reception presence. We ended up getting locked out of the hotel late at night when I had to leave the key with my son in the room. I called the building. Their response was “wait until another guest comes and then sneak in the door behind them.” After 40 minutes I ended up having to do just that. Second issue: There was NO internet in the room and not only did my daily reminders of that fact to hotel staff go unanswered, the manager actually started yelling at me on the third day of my request. I know. First world problems right? lol anyway.
I pushed my flight back a day but I decided it was more pleasant to pay more money at another hotel AND repack AND move hotels AND unpack again rather than extend my stay for a single night.
that pretty much says it all.
Michael
2024 年 2 月に 4 泊滞在
2/10 (非常に不満)
Victoria
家族旅行
2024 年 1 月 3 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
What I don’t like is that after 9 pm there was no water. I tried to contact the hotel but never got an answer back. Bedsheets were stained. What I did like is that it was close to everything.
Victoria
2023 年 12 月に 3 泊滞在
2/10 (非常に不満)
Maria Zenaida
2024 年 1 月 2 日
Maria Zenaida
2023 年 12 月に 6 泊滞在
10/10 (非常に良い)
Blanca daniela
2023 年 12 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Felicidades
Todo excelente, sin duda volveré a este hotel con mi familia