Playa Bonita

Generally speaking, everything was OK. However, they provided misleading information at check-in. I was offered an upgraded room, but I had to change it because it lacked privacy—there was a connecting door to the adjacent room, and I could hear everything happening next door. On top of that, I was never told I'd be charged an extra $104 for the upgrade. I was told the upgrade would give me access to breakfast and dinner, but they charged me for the meals anyway. Then, to get the bill corrected, I had to speak with four different people. If you're reading this and you get a great deal on Expedia, keep it as is and do not accept any upgrades when you arrive. Besides being very expensive, the breakfast was the exact same food every day—and the same goes for dinner. Forget about red meat; they only served eggs, chicken, and a little bit of fish. When I asked for red meat one day, the chef told me, 'There's shredded meat over there in a bowl.' Come on, man!

It’s a bait and switch the address is not where the location is and the rooms shown are not available. It’s still under construction and has regular black outs. Next to a cemetery. Do not stay here pictures not as shown. AGAIN DO NOT STAY HERE BAIT AND SWITCH NOT AS ADVERTISE. And Expedia nor the hotel will compensate.