Pilates Maui

Needs upgrade. Loud guest at night. We were at c104. Carpet needs change. Bedroom remote was bot working.

Not a great check-in experience, room had pulled up carpet and broken lamp (upgraded bungalow room) and was not worth the price we paid. Restaurants and Luau on-site were overpriced and underwhelming. The only upside was the manager Gretchen that helped us to move to a different room (lower priced), but better view. We didn't get any money back, but Gretchen was very nice and helped us out.

Love the Grand Wailea but things are starting to show wear and tear. They need updating on the cobblestone pathways around the pools. There are broken ones that you can trip on and they become so slippery I saw several people fall while we’re there. They also get so hot during the day people are always complaining and rushing to get off them. There has to be some sort of non-slip/anti heat coating they can put on them or they should find a new material to use. It’s dangerous. Bathrooms in the rooms could also use a deep clean but everything else about the property is absolutely beautiful!