屋内プール

エコノ ロッジ ピジョン フォージ リバーサイドの口コミ

2.5 out of 5

口コミ

8.6

非常に良い

評価 10 - 1399 件の口コミ中 765 件が非常に良い" "
評価 8 - 1399 件の口コミ中 364 件が良い" "
評価 6 - 1399 件の口コミ中 145 件が普通" "
評価 4 - 1399 件の口コミ中 76 件が不満" "
評価 2 - 1399 件の口コミ中 49 件が非常に不満" "

8.6/10

清潔度

8.8/10

スタッフとサービス

8.6/10

設備とサービス

8.4/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Jacob

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staff and convenient location!
2024 年 4 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 27 日)
Jacob,Thank you for staying with us and taking the time to share your feedback! We're happy to know you were satisfied with your recent stay and we would be delighted to hist you again! Come back soon!

10/10 (非常に良い)

.Mac

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 28 日)
Mac,Thank you for staying with us and sharing your feedback! We're happy to know you enjoyed your time with us and we look forward to hosting you again!

10/10 (非常に良い)

Charles

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean comfortable accommodation
2024 年 4 月に 3 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 26 日)
Charles,Thank you so much for staying with us and taking the time to share your feedback! We know you have many options for accommodations in Pigeon Forge so you're greatly appreciated! Please come again :)

10/10 (非常に良い)

Linda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice place convenient to shopping and dining. Great pool! Nice breakfast.
2024 年 4 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 26 日)
Linda,Thank you so much for choosing us and taking the time to give your feedback. Rest assured we use your comments to help us improve on how we do what we do. Please come again!

10/10 (非常に良い)

nicole

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I will be back
2024 年 4 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 26 日)
Nicole,Thank you for the feedback :) Don't take too long to come see us again!

8/10 (良い)

Jason

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 26 日)
Jason,Thank you for staying with us and sharing your feedback! We know you have many options for accommodations in the Pigeon Forge area. We would love to hear from you on what we could have improved on to make your stay a perfect 10 across the board. Feel free to reach out to us!

10/10 (非常に良い)

Jairo

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice and clean, I like the pool is nice
2024 年 4 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 21 日)
Jairo,Thank you for taking the time to share your feedback! We're happy to know you enjoyed your time with us and please come again soon :)

8/10 (良い)

Daniel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place to stay. Would stay again.
2024 年 3 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 18 日)
Daniel,Thank you so much for your feedback! We're happy to know you enjoyed your stay with us! We would be more than happy to have you again :)

10/10 (非常に良い)

Nicole

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We thought the property was in a great location! It was very clean. Beds were very soft and comfortable and a great hotel for families! The indoor pool was in a central location and very convenient. The breakfast was pretty good, very basic but good options to choose from.
2024 年 4 月に 3 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 11 日)
Nicole,Thank you so much for sharing your feedback! We're happy to know you were pleased with your stay! We know you have many options for accommodations in the Pigeon Forge area so you are truly valued as one of our guests! We would love to have you stay with us on your next trip to The Smokies so please come again!

10/10 (非常に良い)

Felicia

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean and friendly staff.
2024 年 3 月に 5 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 8 日)
Jennifer,Thank you for staying with us and sharing your feedback. Your compliments will be shared with the entire team. As you can imagine, it's always a pleasure getting positive feedback :) We would be delighted to host you again on your next trip to Pigeon Forge!

10/10 (非常に良い)

Rochelle

小さなお子様連れの家族旅行
The staff was friendly except for the pool guy. He came in and rudely yelled at the people in the pool. There were some issues but it could have been done in a better way. The continental breakfast was decent except for the eggs they were awful. No pancakes or waffles just biscuits and gravy. No bagels either. Overall the stay was fine.
2024 年 4 月に 3 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 7 日)
Rochelle,Thank you for staying with us and sharing your feedback. We're happy you were pleased with your overall stay. The issues you raised have been noted however and will be addressed internally. With there being so many options in Pigeon Forge for accommodations, we value each and every guest that stays with us so your thoughts matter.We would love to have you on a future trip so please come again!

8/10 (良い)

Debra

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
River side rooms were nice and quiet with and easy to enjoy the view. The washer and dryers were out of order but staff worked to repair for later use. Some furniture and fixtures in room are starting to show age but still worked and were comfortable. The heating unit made loud noises and should be looked at for repairs. overall a nice stay and would recommend to others.
2024 年 3 月に 6 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 7 日)
Debra,Thank you for staying with us and giving your feedback on your experience. We've noted the issues with the laundry and AC units and they are being addressed to avoid any future issues. Still, we're happy to know you enjoyed your time with us and would recommend us to your loved ones. We look forward to hosting you again on your next trip to Pigeon Forge!

10/10 (非常に良い)

studio74usa

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed our stay! We took our granddaughter. It was clean, convenient, & right in the middle of everything in Pigeon Forge. The indoor pool was one of the best we have seen in a while & we have stayed in at least 20 different hotels/cabins over the last 10 years. We would recommend to others & we would stay here again.
2024 年 4 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 4 日)
Michelle,Thank you for staying with us and taking the time out to share your review! Your comments will be shared with the team as it's always great to hear positive feedback like yours!We would be honored to have you stay with us again on your next visit to Pigeon Forge!

4/10 (不満)

michael

2024 年 3 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 4 日)
Michael,Thank you for staying with us and providing your feedback. It seems you were not happy with your recent stay and we would like to hear from you on what went wrong. Feel free to reach out to us directly and one of our Guest Service Agents will be more than happy to help.

10/10 (非常に良い)

Peggy

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 4 日)
Peggy,Thank you so much for your feedback!Your loyalty is important to us so please come again!

10/10 (非常に良い)

Elvia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 4 日)
Elvia,Thank you for staying with us and giving us a perfect score! It was a pleasure hosting you! Feel free to stay with us again the next time you're visiting The Smokies!

10/10 (非常に良い)

Imani

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We loved the nice and quiet room. As well as the beautiful property. We visited with the wild life often and Meals and Shopping were easy to find.
2024 年 3 月に 3 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 4 日)
Imani,It was a pleasure having you and your guests with us! Thank you for taking the time out to share your feedback as well! Please come again!

8/10 (良い)

Barnnie

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room is fine for the cost.
2024 年 3 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 3 月 30 日)
Barnnie,Thank you for staying with us and sharing your feedback. We hope you will definitely consider staying with us again on your next trip to Pigeon Forge!

10/10 (非常に良い)

Viktoriya

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was so good!
2024 年 3 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 3 月 30 日)
Viktoriya,Thank you so much for staying with us and taking the time to give your feedback! Its always a pleasure to hear that we have met our guests' expectations! We would be excited to host you again on your next trip to Pigeon Forge!

8/10 (良い)

Mark

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Property is just old, needing renovtions. Loved the creek and fire pit behind hotel. Breakfast was decent
2024 年 3 月に 3 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 3 月 30 日)
Mark,Thank you for staying with us and taking the time to give your honest feedback. Your concerns have been noted and will be addressed internally. It is always our goal to not only meet but exceed our guests' expectations. We sincerely apologize if we fell short in any regard. We would be honored to host you again on your next trip to Pigeon Forge.

10/10 (非常に良い)

dianna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 3 月 30 日)
Dianna,Thank you for staying with us and giving your feedback! We look forward to hosting you again on your next trip to The Smokies!

8/10 (良い)

Charles

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place. Jake at check in very good
2024 年 3 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 3 月 30 日)
Charles,Thank you so much for choosing EconoLodge Pigeon Forge, Riverside and taking the time to provide your feedback. Rest assured that we use your feedback to continually improve with the goal of providing the most enjoyable experience for our guests. Jake will also be excited to know you were pleased with his level of service at check-in.We certainly look forward to hosting you again on your next trip to The Smokies!Should you need further assistance, please do not hesitate to reach out to us.

10/10 (非常に良い)

Tonya

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sry clean establishment. Staff was excellent and knowledgeable.
2024 年 3 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 4 日)
Tonya,Thank you for choosing us and for your feedback! Please come again!

10/10 (非常に良い)

Dorah

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was a bit too small, the beds were not very comfortable. All in all we had a very good time.
2024 年 3 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 4 日)
Dorah,Thank you for staying with us and taking the time to share your feedback. Your satisfaction is of utmost importance to us! The issues you've raised will be addressed internally to see how we can improve and hopefully better meet your needs the next time you stay with us.

8/10 (良い)

Sofia、Fletcher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Danielle Flowers / Front Desk Managerからの返信 (投稿日 : 2024 年 3 月 15 日)
Thank you for staying with us and providing feedback. We hope to see you again in the future.

8/10 (良い)

Marty

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Pool and spa was nice. Plenty of room
2024 年 3 月に 1 泊滞在
Danielle Flowers / Front Desk Managerからの返信 (投稿日 : 2024 年 3 月 15 日)
Thank you for staying with us and providing feedback. We hope to see you again in the future.

8/10 (良い)

Shelly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Danielle Flowers / Front Desk Managerからの返信 (投稿日 : 2024 年 3 月 1 日)
Thank you for staying with us and providing feedback. We hope to see you again in the future.

10/10 (非常に良い)

Laith

2024 年 2 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 4 日)
Laith,We appreciate you taking the time to give your feedback on your recent stay.Please consider staying with us again on your next trip to Pigeon Forge, it would be a pleasure to have you!

10/10 (非常に良い)

Pamela

良かった点 : 設備とサービス、施設のコンディションと設備
Clean and comfortable room. Convenient to all attractions.
2024 年 2 月に 3 泊滞在
Danielle Flowers / Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 23 日)
Thank you for staying with us and providing feedback. We hope to see you again in the future.

10/10 (非常に良い)

Kim

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Danielle Flowers / Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 23 日)
Thank you for staying with us and providing feedback. We hope to see you again in the future.

10/10 (非常に良い)

Kimberly

2024 年 2 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 4 日)
Kimberly,Thank you for staying with us and sharing your feedback. We're happy to know you were pleased with your stay as that is our one sole aim! Please come again!

8/10 (良い)

Jean

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We have stayed here before. Always enjoy our stay!! Staff esoecially friendly.
2024 年 2 月に 2 泊滞在
Danielle Flowers / Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 23 日)
Thank you for staying with us and providing feedback. We hope to see you again in the future.

6/10 (普通)

Donna

良かった点 : スタッフとサービス、施設のコンディションと設備
Room was clean, convenient location, street side was noisy
2024 年 2 月に 2 泊滞在
Danielle Flowers / Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 23 日)
Thank you for staying with us and providing feedback. We hope to see you again in the future.

10/10 (非常に良い)

ken

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Needs better breakfast
2024 年 2 月に 5 泊滞在
Danielle Flowers / Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 11 日)
Thank you for staying with us and providing feedback. We hope to see you again.

8/10 (良い)

Jason

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Needs increased parking in front of the room. I had to park in an adjacent parking lot and then walk to the room.
2024 年 2 月に 2 泊滞在
Danielle Flowers / Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 11 日)
Thank you for staying with us and providing feedback. We hope to see you again.

4/10 (不満)

Olivia

気になった点 : 施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Danielle Flowers / Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 7 日)
Thank you for staying with us and providing feedback. We hope to see you again in the future.

8/10 (良い)

Kevin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk customer service was excellent
2024 年 2 月に 2 泊滞在
Danielle Flowers / Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 7 日)
Thank you for staying with us and providing feedback. We hope to see you again in the future.

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Danielle Flowers / Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 4 日)
Thank you for staying with us and providing feedback. We hope to see you again in the future.

4/10 (不満)

ROGER

気になった点 : 清潔度、スタッフとサービス
2024 年 1 月に 2 泊滞在
Danielle Flowers / Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 4 日)
Thank you for staying with us and providing feedback. We hope to see you again in the future.

2/10 (非常に不満)

Brandy

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bed bugs in room 251! The hotel manager would not waive the room charge for Expedia to refund my money.
Danielle Flowers / Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 4 日)
Thank you for staying with us and providing feedback. We apologize for any issues you had during your stay.

6/10 (普通)

Timothy

良かった点 : 清潔度、スタッフとサービス
Bed was soft and you could hear people talking through the vent in bathroom from the back to back rooms
2024 年 1 月に 3 泊滞在
Danielle Flowers / Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 4 日)
Thank you for staying with us and providing feedback. We apologize for any issues you encountered during your stay.

10/10 (非常に良い)

IRVIN W

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
ALL GREAT
2024 年 1 月に 2 泊滞在
Danielle Flowers / Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 4 日)
Thank you for staying with us and providing feedback. We hope to see you again in the future.

10/10 (非常に良い)

Tamela

2024 年 1 月に 3 泊滞在
Danielle Flowers / Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 4 日)
Thank you for staying with us and providing feedback. We hope to see you again in the future.

8/10 (良い)

Jessica

家族旅行
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Danielle Flowers / Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 4 日)
Thank you for staying with us and providing feedback. We hope to see you again in the future.

10/10 (非常に良い)

Belinda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Danielle Flowers / Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 4 日)
Thank you for staying with us and providing feedback. We hope to see you again in the future.

8/10 (良い)

Sharyn、Canton

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location convenient to shopping and restaurants. Staff was courteous and knowledgeable. Complaints were with the beds. Mattresses were somewhat lumpy and the tv only had very limited stations. Otherwise a pleasant stay.
2024 年 1 月に 2 泊滞在
Danielle Flowers / Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 4 日)
Thank you for staying with us and providing feedback. We hope to see you again in the future.

10/10 (非常に良い)

Elizabeth

2024 年 1 月に 1 泊滞在
Danielle Flowers / Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 4 日)
Thank you for staying with us and providing feedback. We hope to see you again in the future.

8/10 (良い)

Katie

2024 年 1 月に 1 泊滞在
Danielle Flowers / Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 4 日)
Thank you for staying with us and providing feedback. We hope to see you again in the future.

6/10 (普通)

Chris

出張
気になった点 : 設備とサービス
Dirty
2024 年 1 月に 2 泊滞在
Danielle Flowers / Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 4 日)
Thank you for staying with us and providing feedback. We apologize for any issues you encountered during your stay.