The place is okay but looks nothing like the pictures it’s very much run down and needs a lot done to it once you’re there but I guess you get what you pay for?..
we had a situation in our room with ants there must be some kind of infestation because we couldn’t get rid of them no matter how much we sprayed the room with the ant killer they were everywhere in our clothes and the bathroom the kitchen!!
We asked for a refund and was told to contact hotels.com as we booked through them when we did this they rang the property to request the refund and they declined it!!
The toilet set has mould on it and the place overall is tired.
It’s also very isolated no much around it and it’s hard for taxis to find it they never can.
The only good thing I would say about this place is the housekeeper, such a lovely woman and takes pride in her job she was the best thing about the place and honestly deserves a pay rise bless her she cleaned the room everyday to her best ability and just had a lovely aura.
In conclusion..
don’t waste your money and stay somewhere else because the pictures are a lie.
Keauna
2025 年 2 月に 7 泊滞在
4/10 (不満)
Michael
2025 年 1 月 3 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Michael
2025 年 1 月に 1 泊滞在
2/10 (非常に不満)
Daniella
家族旅行
2024 年 3 月 30 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Boendet ligger långt bort ifrån allt. Rekommenderar inte detta boende. Personalen kan inte engelska. Enda positiva är att rummet är rena och hotellet har en helt okej pool
Daniella
2024 年 3 月に 5 泊滞在
2/10 (非常に不満)
bonnie、Los angelas
2024 年 1 月 4 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Worst room I have stayed at in all of Thailand it had micro mini bugs all over the room was gross I didn’t want to stay inside the bugs where too much . Other than that it would been nice but very far from all no 711 in sight .
bonnie
2023 年 12 月に 2 泊滞在
10/10 (非常に良い)
cengiz
2023 年 12 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
İyi
Gayet iyi
cengiz
2023 年 11 月に 23 泊滞在
8/10 (良い)
Ka yan
2023 年 11 月 21 日
Ka yan
2023 年 11 月に 4 泊滞在
10/10 (非常に良い)
WAI HUNG
グループ旅行
2023 年 9 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
WAI HUNG
2023 年 9 月に 2 泊滞在
8/10 (良い)
OCHIR
2023 年 4 月 3 日
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度
OCHIR
2023 年 3 月に 4 泊滞在
8/10 (良い)
Elli
2023 年 2 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Quite ok hotel
The place and room were fine, but although the room was properly cleaned, the living room wall was totally filthy and it made the whole room feel a quite filthy too. The pool area was nice, but there were only a few sunbeds - why? Also I missed some chairs on the balcony, there was nothing. But overall a nice stay.
Very good place to stay. Not in the twin centre but very nice place
Ahmadullah
2022 年 1 月に 2 泊滞在
10/10 (非常に良い)
Marcus
2021 年 12 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved it
I loved it, good location, few minutes drive from most of the night markets, the staff are helpful and kind. Very comfortable.
Pro-tip download the Grab app, it is their version of Uber, super cheap, and makes getting around effortless.
Marcus
2021 年 11 月に 18 泊滞在
6/10 (普通)
宿泊されたお客様
2021 年 10 月 11 日
良かった点 : 清潔度、客室の快適度
Nice pool .
宿泊されたお客様
2021 年 10 月に 2 泊滞在
6/10 (普通)
olivier
2021 年 8 月 12 日
気になった点 : 施設のコンディションと設備、客室の快適度
olivier
2021 年 7 月に 10 泊滞在
10/10 (非常に良い)
Robert
グループ旅行
2020 年 1 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Jederzeit wieder,günstig gut
Ein schönes Hotel, die Zimmer sind geräumig und sauber. Schönes Badezimmer. Langer Pool zum Bahnen schwimmen auch ein Kinderbecken ist vorhanden. Motorroller werden auch verliehen.
Robert
2020 年 1 月に 1 泊滞在
10/10 (非常に良い)
Graham
2020 年 1 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Large, spacious, great facilities.
Sugar Palm Residence is an apartment block with a reception office, shop and laundry area. There was a problem with wifi in the first suite / apartment I was alocated so they moved me without fuss. It seems the wifi works well o lower floors only. SPR is set in its own grounds back from the road so there is no traffic noise. It is a short walk from the centre of Phuket Old Town. The staff were all friendly and helpful.
I would definitively consider staying here again.
Graham
2020 年 1 月に 2 泊滞在
10/10 (非常に良い)
Anja
グループ旅行
2020 年 1 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pænt hotel lige midt i byen
Super Fint hotel og værelse, boede i den nye afdeling værelset er lidt mørkt indrettet, det er pænt og velholdt,det eneate der trængte til en udskiftningen var bruse hovedet i badeværelset. D
Kan kun anbefales hvis man er til at bo lige hvor det hele sker 👍lækker pool hvis lyster at blive kølet af men ingen liggestole liggestole
Anja
2019 年 12 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
グループ旅行
2019 年 12 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
The apartment we booked was to have self contained features. On arrival we found the cook top removed from the bench top and covered with glass along with the missing range hood, not one piece of cutlery in the drawers, nothing to cook with what so ever. Not even a microwave. The only meal we could make was noodles. A jug 2cups for coffee and 2 glasses was all that existed . The result was eating out every meal. Other couples stayed in another complex with the works. No compromise when we spoke with front desk so we Just put up with it for 12 days as we were out each day. Nice pool and house staff were friendly. And the hot water was not turned on until the 3rd day. The grease trap under the sink was a bit off at times but that is common it seems here.