Dear Shin,Thank you for sharing good comments on social media. We are glad to hear that you enjoyed your stay with us. We would like to welcome you in near future.

Xin Chao Mariko,We are glad to hear that you enjoyed your stay at Premier Village Phu Quoc ResortHope to see you return in the near future.Sincerely,Felicia Aye Chan MonFront Office Manager

Dear Rika, We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Felicia Aye Chan MonFront Office Manager

Thank you very much for taking the time to share your experience. I am very happy to hear that the staff took such good care of you and you found the amenities of the property to your liking. Hope to see you return soon! Safe travels.

I appreciate your review of your recent stay at Premier Village Phu Quoc Resort. I understand that our drinks and food cost was of concern, we strive to personalize each guest's experience and keep costs affordable in doing so. Indeed our little piece of paradise is preserved and it's more expensive to import. Concerning our buggy service please be ensure we are working on it and this is one of our main focusing point. Thank you for your review and your honestly.

I want to apologize for the unfortunate experience that you had at our hotel. The health and safety of our guests is of the utmost importance and is always a focal point of our operations in order to continue providing our guests with a great experience. We appreciate you bringing this to our attention and will work to make sure the problem is addressed.

Thank you very much for taking the time to share your experience. I am very happy to hear that the staff took such good care of you and you found the amenities of the property to your liking. Hope to see you return soon! Safe travels.

Dear Valued Guest, Thank you for your perfect score regarding to your experience at our Premier Village Phu Quoc Resort. This definitely serve as an encouragement to all of us as we always try to bring our guests the best service. We look forward to welcoming you back soon. Sincerely, Nguyen Thi Nhu Phuc Guest Relation Manager

Dear Valued guest, Thank you for staying at Premier Village Phu Quoc Resort and your valued feedback regarding to your experience with us! We regret to learn that our construction during the pre-opening period made your experience less than enjoyable . We sincerely apologize for any inconvenience and ask for your generous understanding on it . We are now trying to complete all of facilities as soon as possible to make sure our valued guest can have the best experience with us. Once again, thank you for sharing your experience as it can help us to improve our service. We hope that you have not lost complete confidence in us and we still have another chance to welcome you back to our resort. Kind regards, Nguyen Thi Nhu Phuc Guest Relation Manager

Dear our valued guest, I would personally like to thank you for taking your time to communicate your valuable feedback to us following your recent experience at Premier Village Phu Quoc Resort. I am happy to learn that you are satisfied with our beach and the kindness of our staffs. It is as an encouragement to all of us as we always try to improve our performance and exceed our guests’ expectation. Once again, thank you for your extremely valued feedback and we are looking forward to welcoming you back to Premier Village Phu Quoc Resort soonest. Kind regards, Nguyen Thi Nhu Phuc Guest Relation Manager

Dear Chea,Thank you for choosing Premier Village Phu Quoc Resort managed by Accor and sharing with us your excellent feedback on the recent stay.We are exceptionally thankful for your incredible compliments on our services.We hope to welcome you back soon to our little paradise.Best regards,Jason Thao NguyenAssistance Guest Experience Manager

Dear Valued Guest,We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by Accor.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Felicia Aye Chan MonFront Office Manager

Dear Kerri,Xin Chao Thank you for choosing Premier Village Phu Quoc Resort managed by Accor We strive for personalized experience for each of our guest, actively looking for ideas and offers to enhance services with comfort and convenience therefore we are sad that you had all this shortcomings.I apologize and we are really sorry for all the problems you had during your stay, i personally tried to recover the bad experiences you had while you and your family still staying with us however i was not given a chance to and did not succeed more over due to heavy operation i was not also had the chance to meet you upon check out. Rest assured we do appreciate your review as it provides feedback that we need to re-evaluate guest needs and make necessary adjustments to our services and to make sure for the event not to happened again in the future. Thank you again for sharing your experience with us and we do hope to see you again Safe travels Sincerely,Felicia Front Office Manager

Dear heejung,Xin Chao Thank you for choosing Premier Village Phu Quoc Resort managed by Accor We strive for personalized experience for each of our guest, actively looking for ideas and offers to enhance services with comfort and convenience therefore we are sad that you had all this shortcomings.I apologize and we are really sorry for all the problems you had during your stay, i personally tried to recover the bad experiences you had while you and your family still staying with us however i was not given a chance to and did not succeed more over due to heavy operation i was not also had the chance to meet you upon check out. Rest assured we do appreciate your review as it provides feedback that we need to re-evaluate guest needs and make necessary adjustments to our services and to make sure for the event not to happened again in the future. Thank you again for sharing your experience with us and we do hope to see you again Safe travels Sincerely,Felicia Front Office Manager

Dear Thanh Ba,Thank you for the lovely feedback on your experience, it is a pleasure to welcome you to Premier Village Phu Quoc Resort managed by Accor. We are delighted to see you enjoyed your time and have made some unforgettable memories with us. I am sure that this feedback will serve as an encouragement to all of our staff as we will continue working hard to create incredible and memorable experiences for our guests.We hope we will get the opportunity to welcome you again in the near future. Best wishes from everyone here at the Premier Village Phu Quoc Resort.Kind regards,Nga LeAssistant Guest Experience Manager

Dear Sean,Thank you for the lovely feedback on your experience, it is a pleasure to welcome you to Premier Village Phu Quoc Resort managed by Accor. We are delighted to see you enjoyed your time and have made some unforgettable memories with us. I am sure that this feedback will serve as an encouragement to all of our staff as we will continue working hard to create incredible and memorable experiences for our guests.We hope we will get the opportunity to welcome you again in the near future. Best wishes from everyone here at the Premier Village Phu Quoc Resort.Kind regards,Nga LeAssistant Guest Experience Manager

Dear Anh Dung,Thank you for the lovely feedback on your experience, it is a pleasure to welcome you to Premier Village Phu Quoc Resort managed by Accor. We are delighted to see you enjoyed your time and have made some unforgettable memories with us. I am sure that this feedback will serve as an encouragement to all of our staff as we will continue working hard to create incredible and memorable experiences for our guests.We hope we will get the opportunity to welcome you again in the near future. Best wishes from everyone here at the Premier Village Phu Quoc Resort.Kind regards,Nga LeAssistant Guest Experience Manager

Dear Tamami,What a fantastic review! Thank you so much for your precious time spent sharing your sweet review of Premier Village Phu Quoc ResortSuch comments give confidence to the team that strives for excellence each day, and we will be sure to share across all departments.Thank you for staying at our resort, we all look forward to welcoming you back in the near future.Sincerely yours,Felicia Aye Chan MonFront Office Manager

Dear Jinseon,What a fantastic review! Thank you so much for your precious time spent sharing your sweet review of Premier Village Phu Quoc Resort.Such comments give confidence to the team that strives for excellence each day, and we will be sure to share across all departments.Thank you for staying at our resort, we all look forward to welcoming you back in the near future.Sincerely yours,Felicia Aye Chan MonFront Office Manager

Dear Ka Yan,What a fantastic review! Thank you so much for your precious time spent sharing your sweet review of Premier Village Phu Quoc Resort Such comments give confidence to the team that strives for excellence each day, and we will be sure to share across all departments.Thank you for staying at our resort, we all look forward to welcoming you back in the near future.Sincerely yours,Felicia Aye Chan MonFront Office Manager

Xin Chao Kevin,Thank you for your recent stay here at Premier Village Phu Quoc Resort! So glad you were able to experience our warm hospitality and we look forward to seeing you soon.Sincerely,Felicia Aye Chan MonFront Office Manager

Xin Chao Hyunah,Thank you for your recent stay here at Premier Village Phu Quoc Resort! So glad you were able to experience our warm hospitality and we look forward to seeing you soon.Sincerely,Felicia Aye Chan MonFront Office Manager

Xin Chao Wayne,Thank you for your recent stay here at Premier Village Phu Quoc Resort! So glad you were able to experience our warm hospitality and we look forward to seeing you soon.Sincerely,Felicia Aye Chan MonFront Office Manager

Xin Chao younseogThank you for your recent stay here at Premier Village Phu Quoc Resort! So glad you were able to experience our warm hospitality and we look forward to seeing you soon.Sincerely,Felicia Aye Chan MonFront Office Manager

Dear Sir/Madam,Xin ChaoWe very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. Thank you for your gracious comments about your recent stay and i will surely share your review to all of us. Comments like this will give us more reason to always give the best guest service with a smile. Hope to see you again soon , Safe travel!Sincerely,Felicia Aye Chan MonFront Office Manager "

Dear Hyoeun,Xin ChaoWe very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. Thank you for your gracious comments about your recent stay and i will surely share your review to all of us. Comments like this will give us more reason to always give the best guest service with a smile. Hope to see you again soon , Safe travel!Sincerely,Felicia Aye Chan MonFront Office Manager "

Dear heeyeon,Xin ChaoWe very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. Thank you for your gracious comments about your recent stay and i will surely share your review to all of us. Comments like this will give us more reason to always give the best guest service with a smile. Hope to see you again soon , Safe travel!Sincerely,Felicia Aye Chan MonFront Office Manager "

Dear Ju Youn,"Xin Chao Thank you for the comments and hope to see you return soon to Premier Village Phu Quoc Resort.Sincerely,Felicia Aye Chan MonFront Office Manager "

Dear Joerg,Xin Chao!Thank you for sharing your positive feedback. We are glad to hear that you enjoyed your stay with us. We hope to see you in near future.Best Regards,FeliciaFront Office Manager

Dear Gưangun,Xin Chao!Thank you for providing insight on your recent experience at Premier Village Phu Quoc Resort We regret to know that our unique location is not the location that you preferred. However, I am glad that you enjoyed your stay with us. We hope to see you again soon, Safe travel!Sincerely,Felicia Aye Chan MonFront Office Manager"

"Xin Chao ,Thank you very much for taking the time to share your experience We are very happy to know that our Heartist took such good care of you and you found the facilities, services and amenities of the property to your liking. Hope to see you return soon at Premier Village Phu Quoc ResortSafe travels!Sincerely,Felicia Aye Chan MonFront Office Manager "

"Xin Chao ,Thank you very much for taking the time to share your experience We are very happy to know that our Heartist took such good care of you and you found the facilities, services and amenities of the property to your liking. Hope to see you return soon at Premier Village Phu Quoc ResortSafe travels!Sincerely,Felicia Aye Chan MonFront Office Manager "

Dear Ms Yoon,Xin Chao!We are sorry to hear that we didn't meet the expectations. We are reaching out to you personally in order to find more details and service recovery. Thank you for staying with us and get in touch with you soon. Thank youBest Regards,Felicia Aye Chan MonFront Office Manager

"Dear Nghia, Xin ChaoWe very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. Thank you for your gracious comments about your recent stay and i will surely share your review to all of us. Comments like this will give us more reason to always give the best guest service with a smile. Hope to see you again soon , Safe travel!Sincerely,Felicia Aye Chan MonFront Office Manager "

"Xin Chao Christine,Thank you for choosing to stay with us at Premier Village Phu Quoc Resort. We are glad to hear that you enjoyed your stay and that [INSERT TEAM MEMBER NAME] was helpful! I will be sure to share your comments with them. I hope you will return should your travels bring you back this way.Sincerely,Felicia Aye Chan MonFront Office Manager "

Dear So Yeon,We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Felicia Aye Chan MonFront Office Manager

Dear Jeongman,Dear Valued Guest, Thank you for the lovely feedback on your experience, it is a pleasure to welcome you to Premier Village Phu Quoc Resort managed by Accor. We are delighted to see you enjoyed your time and have made some unforgettable memories with us. I am sure that this feedback will serve as an encouragement to all of our staff as we will continue working hard to create incredible and memorable experiences for our guests. We hope we will get the opportunity to welcome you again in the near future. Best wishes from everyone here at the Premier Village Phu Quoc Resort. Kind regards, Nga Le Assistant Guest Experience Manager

Xin chao WoonYoung,hank you for choosing us for your stay at Pearl islandWe appreciate your wonderful review and also glad to know that our service reach to your high class of satisfaction.Hope to have a chance to welcome you and your family back to Premier Village Phu QuocRegards,Tri NguyenGuest Experience Manager

Xin chào Thanh On,Thank you for your recent stay here at Premier Village Phu Quoc Resort! So glad you were able to experience our warm hospitality and we look forward to seeing you soon. Sincerely, Tri Nguyen Guest Experience Manager

Xin chao Tho, Thank you very much for your valued feedback for Premier Village We hope welcome you back soon Regards Tri Nguyen Guest Experience Manager

"Xin Chao ,Thank you very much for taking the time to share your experience We are very happy to know that our Heartist took such good care of you and you found the facilities, services and amenities of the property to your liking. Hope to see you return soon at Premier Village Phu Quoc ResortSafe travels!Sincerely,Felicia Aye Chan MonFront Office Manager "

Dear Adam,"Xin Chao ,Thank you very much for taking the time to share your experience We are very happy to know that our Heartist took such good care of you and you found the facilities, services and amenities of the property to your liking. Hope to see you return soon at Premier Village Phu Quoc ResortSafe travels!Sincerely,Felicia Aye Chan MonFront Office Manager "