Outdoor pool, pool umbrellas, sun loungers
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Reviews of Isabella Resort

3.5 out of 5
Isabella Resort
Ong Lang beach, Cua Duong village, Phu Quoc

Reviews

9.2

Wonderful

Rating 10 - Excellent. 10 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I received a warm and friendly welcome from the Isabella staff in a delightful setting - nothing was ever too much for them. An extremely relaxing mini break.
Stayed 3 nights in Feb 2019
Response from The Team at Isabella Resort & Spa on Feb 8, 2019
Dear Distinguished Guest, Thank you for choosing Isabella Resort & Spa for your stay on Phu Quoc Island and for taking the time to share your experience with us. We are extremely happy to know that you had a great time here and enjoyed the service from our staff and our facilities. Please remember that we will be honored to have you here again any time in the future. Kind Regards, The Team at Isabella Resort & Spa

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort is great. The place is lovely. The rooms are clean, nice, and comfortable. The staff are wonderful; customer service is a priority. The food in the restaurant is amazing.
Stayed 3 nights in Oct 2018
Response from The Team at Isabella Resort on Nov 29, 2018
Dear Kenneth, Thank you for staying at Isabella Resort & Spa and for taking the time to share your experience with other fellow travelers on Hotels.com. We are extremely happy to know that you liked the Resort together with its clean, nice, and comfortable rooms, our friendly staff and the service they provided, and our restaurant. We look forward to welcoming you again in the near future. Kind Regards, The Team at Isabella Resort

10/10 Excellent

Cyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be back
A great time. The staff were great. The resort was very clean and the room was spacious. We ate there every day with never a disappointing meal. An added benifit was there is no visa requirement.
Stayed 10 nights in Jul 2018
Response from The Team at Isabella Resort on Aug 16, 2018
Dear Cyra, Thank you for staying with us and for taking the time to share your experience about the Resort. We are extremely pleased to know that you appreciated our staff, our clean resort and spacious rooms. Your compliments for the restaurant is a huge motivation for us all. Thank you again and we look forward to welcoming you back at Isabella Resort. Kind Regards, The Team at Isabella Resort

8/10 Good

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel-good-Resort
The resort is a lovely and cozy place with clean rooms, a nice pool and short walking distance to the beach. Two points, I really want to highlight, is the silence at and around the resort and the absolute nice and helpful staff! We could relax at the resort and also do some trips around the island with good support of the staff.
Response from The Team at Isabella Resort on Feb 26, 2018
Dear Jana, Thank you for staying with us and for your great review. There is no bigger encouragement for our team than to know that our efforts in providing a quiet atmosphere for our guests yet remaining caring and thoughtful at the same time. We hope to welcome you back again in the near future. Kind Regards, The Team at Isabella Resort

10/10 Excellent

Esben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jan 2020
Response from Hotel Management on Jan 30, 2020
Dear Kim, Thank you for choosing Isabella resort for your vacation. We hope you had a great time with us and hope to see you here again!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiske ansatte, nydelig frokost og middag. Rolige omgivelser, beste renhold vi har opplevd etter å ha reist rundt i landet i 17 år. Egner seg svært godt for småbarnsfamilier. De ansatte er hele tiden på tilbudsiden og er flinke i engelsk.
Stayed 7 nights in Jan 2020
Response from Hotel Management on Jan 30, 2020
Thank you for staying with us. We appreciate your kind reviews and recommendations. We hope to see you on your next trip to the island! Kind Regards, The Team at Isabella Resort & Spa

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugn och skön resort nära till det mesta
Vi är jättenöjda med vår vistelse på Isabella Resort. Under våra 2 veckor på Phu Quoc bodde vi på Isabella totalt 5 nätter i två omgångar (3 nätter första veckan och sedan kom vi tillbaka för 2 nätter andra veckan). Servicen är väldigt bra, mycket trevligt välkomnande och flera personer pratar väldigt bra engelska. Utseendemässigt påminner det om en mysig liten grekisk resort. Städning varje dag och man fick både handdukar till rummet och att ha till poolen/stranden. Frukosten är mycket bra, gillade speciellt de tunna pannkakorna. Fint och stort poolområde, ingen risk för att det blev fullt vid solstolarna runt poolen då det är en mindre resort och inte så mycket folk. Kul med biljardbord vid baren som har bra happy hour-priser mellan 18-21. Nära till många bra restauranger. Ca 100 m till en fin strand precis nedanför där det finns lite restauranger och solstolar, men vi föredrog att åka moppe (kostade 150 000 VND per dag) till andra stränder. Det finns flera fina stränder om man åker lite norrut. Kan varmt rekommendera Vung Bau beach och Starfish beach. Starfish beach är lite mer befolkad och det finns restauranger och solstolar att hyra, rekommenderar dock att köra inlandsvägen om ni kör dit med moppe då det blir en mindre sträcka att köra på dålig grusväg. Tog halva tiden jämfört med att köra längs kusten. Vung Bau beach har ingen restaurang och inga stolar så där kanske man inte ligger en hel dag men stranden och vattnet är superfint, bra för snorkling.
Stayed 3 nights in Feb 2019
Response from The Team at Isabella Resort & Spa on Mar 25, 2019
Dear Ms Heidi, Thank you for staying with us. We appreciate your kind reviews and recommendations. Kind Regards, The Team at Isabella Resort & Spa

10/10 Excellent

Kjerstin, Ørsta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
120m fra stranden!
Isabella var helt perfekt for oss! Vi kom fra en bungalow i ingenmannsland, og å ankomme Isabella var hærlig! Vi kom ganske tidlig på dag, men trengte ikke vente lenge før vi fikk sjekke inn på rommet. Hotellområdet er flott, bassenget deilig og rent med mange solsenger. Frokosten er god, rommet vårt hadde alt vi trengte! God service og hyggelig betjening! Det er bare 120m til stranden, så for oss var dette perfekt! Ikke langt til restauranter og andre butikker heller. Kommer gjerne tilbake hit!
Stayed 7 nights in Jan 2019
Response from The Team at Isabella Resort & Spa on Feb 10, 2019
Dear Kjerstin, Thank you for choosing Isabella Resort & Spa and for taking the time to share with us your experience. We are extremely pleased to know that you had a great time and enjoyed our facilities, especially the large swimming pool, great breakfast, our location near the beach, and the service by our team. We will be looking forward to welcoming you back in the near future. Kind Regards, The Team at Isabella Resort & Spa

10/10 Excellent

Tatiana, Иркутск

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель недалёко от моря и пляжа
Очень хороший отель, прекрасные завтраки, чистый бассейн. Прекрасный менеджер Юлия на рецепшен, готовая выслушать и решить все проблемы. Понравилось , что никто не занимает лежаки у бассейнов всегда есть, тишина, улыбчивый персонал.Полотенец пляжных достаточно и тебе их всегда вновь положат свежие. Я бы рекомендовала отель.
Stayed 6 nights in Jan 2019
Response from The Team at Isabella Resort & Spa on Feb 1, 2019
Dear Tatiana, Thank you for staying with us and for taking the time to share your experience with other fellow travellers on Hotels.com. We are extremely glad that you had a great time here and that you enjoyed our facilities, especially the great breakfast, the clean pool, the various sun beds around the pool, and our attentive yet subtle staff. Your kind words of recognition is great motivation for us in striving to provide you with only the best. Thank you once again, and we hope to welcome you back to Isabella very soon. Kind Regards, The Team at Isabella Resort & Spa

10/10 Excellent

Sander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vriendelijk en relaxed resort in fijne omgeving
Geweldig verblijf gehad op dit eiland en in dit resort! De medewerkers zijn zo vriendelijk en behulpzaam! Kamer is ook heel mooi en ruim, met een hele grote badkamer met een stukje natuur erin. Groot en fijn zwembad. Prima omgeving ook, vlakbij een mooi en rustig strand, en goede restaurants (tip: No Name BBQ!). Vaak kun je in de buurt beter én goedkoper eten dan in de stad.
Stayed 3 nights in Dec 2018
Response from The Team at Isabella Resort on Jan 14, 2019
Dear Sander, Thank you for staying with us and for taking the time to share your experience with other fellow travelers. We are extremely pleased to know that you enjoyed your stay in our resort with our friendly and helpful staff, our spacious room and its large bathroom, our large swimming pool, and the overall surroundings. Your compliments have been shared with the team as they act as great motivation to us all to keep up the level of service. We do hope for another chance to welcome you again at Isabella Resort. Kind Regards, The Team at Isabella Resort

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell för både barnfamilj som par.
Vi bodde 8 nätter på Isabella resort och fick ett mycket bra intryck av hotellet, de som jobbar där gör allt de kan för att gästen ska få full fokus, det ligger nära stranden (120m) vilket passade oss bra. Stranden o viken bjuder också på en bra snorkling ute vid revet till höger. Bra o välskött pool för alla åldrar och trevligt bar område.
Stayed 8 nights in Dec 2018
Response from The Team at Isabella Resort on Jan 2, 2019
Dear Madeleine, Thank you for choosing Isabella Resort for your stay. It made our day to know that our efforts in keeping the Resort a nice and cozy place have not gone unnoticed. We look forward to welcoming you again in the near future. Kind Regards, The Team at Isabella Resort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Уютный, тихий, ухоженный отель. В номерах все чисто убрано, техника новая. приятный персонал, менеджер Алёна во всем помогала, очень учтива
Response from The Team at Isabella Resort on Apr 6, 2018
Dear Valued Guest, Thank you for choosing Isabella Resort and for your great review. We are glad that you enjoyed your stay with our new facilities in the quiet, cozy, and well maintained Resort. We hope for another chance to welcome you back soon. Kind Regards, The Team at Isabella Resort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good peaceful resort with walking distance location near the beach. Didn’t use the restaurant otherwise but for the breakfast, which was ok.
Stayed 6 nights in Feb 2018
Response from Isabella Resort on Feb 19, 2018
Dear Valued Guest, Thank you for staying with us and for your great review. We are glad to know that you had a peaceful time with us and that you enjoyed your stay. We hope to welcome you back again in the near future. Kind Regards, The Team at Isabella Resort

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2018
Response from Isabella Resort on Feb 16, 2018
Dear Thomas, Thank you for your review. We are glad that you enjoyed your stay with us and appreciated our Resort. We hope to welcome you again soon. Kind Regards, The Team at Isabella Resort