Dear Brian,Thank you for being our guest, and we hope you had a comfortable stay. If there is anything we could have done to improve your experience, please share your constructive feedback. It would be a pleasure to welcome you back. Sincerely,Jim Salvo,General Manager

Dear Cathy,Thank you for joining us recently and for giving us a perfect rating. We're pleased our hospitable team left a memorable impression on you; however, we regret the inconvenience you experienced with the key cards. Your feedback will be discussed internally for further consideration. It was a pleasure having you here, and we hope you enjoyed your time in Philadelphia. Sincerely,Jim Salvo,General Manager

Dear David,It was a pleasure hosting you at DoubleTree by Hilton Philadelphia Center City. We hope to see you again soon.Sincerely,Jim Salvo,General Manager

Dear Charmaine,Thank you for being a loyal guest at DoubleTree by Hilton Philadelphia Center City! We appreciate your kind words and are pleased you enjoyed staying with us. It would be an honor to welcome you back again anytime!Sincerely,Jim Salvo,General Manager

Dear Alyssa,One of our goals is for each of our guests to leave completely satisfied with their experience, and it sounds like this was the case for you. Thank you for highlighting our amazing city views and helpful service. We're excited to unveil a completely new fitness center in the coming weeks, fully renovated from top to bottom with all-new equipment. We are glad you chose DoubleTree by Hilton Philadelphia Center City as your go-to hotel, and we look forward to hosting you again soon for another fantastic visit.Sincerely,Jim Salvo,General Manager

Dear Erica,It's good to hear that you enjoyed so much about your stay at DoubleTree by Hilton Philadelphia Center City, especially our convenient location, attentive service, and all the comfort we provide our guests. Welcoming you back would be an honor, so please return soon for another fantastic time.Sincerely,Jim Salvo,General Manager

Dear Joseph,Thank you for sharing your experience. We are concerned about the window leaks and lighting issues in your room. We are addressing these matters to ensure they are rectified. We look forward to welcoming you back and providing you with a more satisfactory experience.Sincerely,Jim Salvo,General Manager

Dear Jeffrey,We greatly appreciate you choosing DoubleTree by Hilton Philadelphia Center City. It's fantastic that you found our team friendly and enjoyed our easy check-in process. You'll find that a parking charge is standard for city hotels. However, we provide a package that offers parking at a reduced rate. We trust that the convenience of our location and the overall quality of your stay will inspire you to return soon.Sincerely,Jim Salvo,General Manager

Dear Parvathi,Although we appreciate your review, what you have described is far from the experience we want our guests to have. Please accept our apologies for any cleanliness or service concerns during your visit, as these matters are very important to us. We will be sure to discuss all of your feedback internally to ensure we are meeting our high standards of guest satisfaction going forward. It is our hope that you will consider giving us another chance in the future to change your perceptions with an improved stay.Sincerely,Jim Salvo,General Manager

Dear Cherie,Thank you for your feedback, as this helps us to identify areas we can improve. We are discouraged your stay with us was not as expected; however, we will share your comments with our team so they can correct any issues. It was great having you as our guest, and we hope you will consider staying with us again the next time you are in the area.Sincerely,Jim Salvo,General Manager

Dear JoAnn,Thank you for sharing your experience with us. We're glad you enjoyed the convenience of accessing the Lincoln Financial Center from our hotel via the Broad Street subway line. Regarding the noise disturbances you encountered at night, as you mentioned we are located on the main thoroughfare of the city. We're happy to place light sleepers in rooms facing away from Broad Street, and we also provide earplugs upon request. We appreciate your feedback and hope to have the opportunity to welcome you back for a more restful stay in the future.Sincerely,Jim Salvo,General Manager

Dear Lou Ann,Thank you for your review. We regret to learn of your disappointment with your stay. Your feedback about noise is understood, and we'll be sure to discuss it internally to determine ways of improving in this respect. It was a pleasure having you here, and we hope you enjoyed your time in Philadelphia. Sincerely,Jim Salvo,General Manager

Dear Shao,While we thank you for being our guest and sharing your feedback, we are sorry to hear about your disappointing visit. We are normally known for our spotless accommodations and top-notch service, and we sincerely apologize that this was not your experience. The team will review your comments and our high standards to ensure we do better going forward. We are grateful for your time and wish you well as your travels continue.

Dear Rashelle,Thank you for sharing your experience. We are concerned about the challenges you faced during your stay, particularly with the showers and the room's phone. Your feedback is invaluable as we continue to improve and address these issues. We hope to have another opportunity to provide you with a stay that better reflects our commitment to guest comfort and satisfaction.Sincerely,Jim Salvo,General Manager

Dear Jeffrey,Thank you so much for choosing to stay with us at DoubleTree by Hilton Philadelphia Center City. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your five-star review. It is always a pleasure to receive guest feedback, and we thank you for highlighting our wonderful on-site facilities, comfortable accommodations, and convenient location. Your return is highly anticipated.Sincerely,Jim Salvo,General Manager

Dear Alli,Thank you for your review. We are pleased to know you found our location ideal for your trip and that you enjoyed our clean, spacious rooms. We would love to welcome you back to DoubleTree by Hilton Philadelphia Center City.Sincerely,Jim Salvo,General Manager

Dear Peter,We were happy to provide you with convenient, welcoming accommodations, and we're glad you enjoyed your visit. The next time you're in the area, please come see us again at DoubleTree by Hilton Philadelphia Center City.Sincerely,Jim Salvo,General Manager

Dear Gary,Thank you for your review and for staying with us at DoubleTree by Hilton Philadelphia Center City. We are glad our ideal location worked well for your travel needs. Your feedback is greatly appreciated, and we look forward to your next visit.Sincerely,Jim Salvo,General Manager

Dear Fred,Thank you for your review from all of us at DoubleTree by Hilton Philadelphia Center City. We are pleased to hear you had an enjoyable stay in our clean, comfortable rooms and we will consider your feedback regarding the linens. It is wonderful to know you experienced our excellent service, and we would love to invite you back in the future.Sincerely,Jim Salvo,General Manager

Thanks for the visit, Gary. Please keep us in mind when your travels bring you back to Philadelphia.

Dear William,Thank you for your review. We are disappointed to learn that your experience fell short of expectations. Your feedback will be shared with maintenance to ensure any necessary adjustments or repairs are made promptly. It was a pleasure having you here, and we hope you enjoyed your time in Philadelphia. Sincerely,Jim Salvo,General Manager

Dear Craig,Thank you for sharing your experience with us! We're thrilled you found our service exceptional and appreciated the helpful dining recommendations. Your satisfaction is our priority, and we can't wait to welcome you back to DoubleTree by Hilton Philadelphia Center City for another enjoyable stay.Sincerely,Jim Salvo,General Manager

Dear Terrance,We regret to hear about your experience with us and are disappointed regarding any lapse in service received during your stay. This is not synonymous with the world-class service and hospitality Hilton is known for, and we will be sure to remind our team of the importance of delivering nothing but the best in customer service. Please feel free to reach out to us directly so we may further discuss your experience. Sincerely,Jim Salvo,General Manager

Dear Elizabeth, Thank you for choosing DoubleTree by Hilton Philadelphia Center City. We look forward to seeing you for another five-star stay next time you are in town.Sincerely,Jim Salvo,General Manager

Dear Betty,Thank you for staying at DoubleTree by Hilton Philadelphia Center City. It's great to hear you enjoyed our selection of nearby dining establishments. We hope you enjoyed your experience with us and look forward to seeing you again.Sincerely,Jim Salvo,General Manager

Mahal na Tim,Salamat sa iyong pagsusuri at sa pagbibigay sa amin ng perpektong rating. Tunay na kasiyahan ang pagkakaroon mo bilang aming bisita, at umaasa kaming babalik ka sa lalong madaling panahon.Taos-puso,Jim Salvo,Punong tagapamahala

Dear Megan,Thank you for your kind comments! There's no greater compliment than knowing you'd "highly recommend" us to others. It was a pleasure to have you and your family join us, and we are delighted you were impressed with our amazing location, wonderful corner room, and Sander's kind service. We look forward to welcoming you back to DoubleTree by Hilton Philadelphia Center City for many more memorable visits.Sincerely,Jim Salvo,General Manager

Dear Rafael,Thank you for taking the time to leave a review. We are disappointed to hear about any inconvenience you encountered during your stay. Rest assured, we will use your feedback to improve the experience of future guests. Your suggestions are appreciated, and we hope to welcome you back for a more exceptional stay in the future.Sincerely,Jim Salvo,General Manager

Dear Richard,Thank you for taking the time to leave a review. We're happy to hear you were able to enjoy our beautiful and scenic location. It was our pleasure to welcome you to DoubleTree by Hilton Philadelphia Center City, and we hope you'll visit us again soon.Sincerely,Jim Salvo,General Manager

Thanks for the visit, Stacy. Please keep us in mind when your travels bring you back to Philadelphia.

Dear Clarinda,Thank you for choosing to stay with us. Your satisfaction is our utmost priority, and we can't wait to have the opportunity to host you again at DoubleTree by Hilton Philadelphia Center City.Sincerely,Jim Salvo,General Manager

Thank you for the visit, Andy! Please keep us in mind whenever your travels bring you back to Philadelphia.

Dear Antoinette,While we thank you for being our guest, we are surprised and saddened to read your review. Our team takes great pride in our hotel and making sure our guests have all they need for a perfect stay, so we apologize if we dropped the ball during your visit. Your feedback will be shared with the team to ensure we are always offering our best. We hope you'll give us another opportunity to welcome you back and impress you with our improvements.Sincerely,Jim Salvo,General Manager

Dear Amanda,It was wonderful having you join us while visiting Philadelphia. We're thrilled our fantastic location suited your needs well, and we appreciate you mentioning it to your fellow travelers. Thank you for your perfect rating, and we hope you return soon.Sincerely,Jim Salvo,General Manager

Thank you for the visit, Gregory! Please keep us in mind whenever your travels bring you back to Philadelphia.

Dear June,Thank you for your review and for giving us a perfect rating. It's wonderful to know that you had an enjoyable stay with us during your trip to Philly. Our team will be thrilled to know that they played a pivotal role in your experience, and we appreciate you mentioning our fantastic location, great value, and stunning views. We'll be sure to share your report with housekeeping to ensure our high standards of cleanliness are being met. Nevertheless, it was a pleasure having you at DoubleTree by Hilton Philadelphia Center City, and we hope you return soon. Sincerely,Jim Salvo,General Manager

Thank you for the visit, Joana! Please keep us in mind whenever your travels bring you back to Philadelphia.

Dear Thomas,We appreciate you taking a moment to leave us a review. It is a pleasure to know you enjoyed your stay with us. However, it saddens us that your room was not up to your expectations. Rest assured, we will relay your concerns to our housekeeping team as we continue making improvements for our great guests. Thank you for choosing DoubleTree by Hilton Philadelphia Center City to host your stay, and we look forward to welcoming you again.Sincerely,Jim Salvo,General Manager

Dear Lisa,Thank you for taking the time to review your recent stay. It's unfortunate to hear that our bathroom amenities weren't what you expected. Rest assured that your comments will be shared with our team as we continuously make improvements for our great guests. We appreciate your feedback and hope for a chance to make your next visit a much more memorable one.Sincerely,Jim Salvo,General Manager

Dear Sharnika,We appreciate you choosing DoubleTree by Hilton Philadelphia Center City. Our team is pleased you had a fantastic stay with us. Safe travels, and we hope you'll return soon for your next Philly getaway.Sincerely,Jim Salvo,General Manager

Dear Erica,It was wonderful having you join us recently. Adlene will be thrilled to know her hospitality left a memorable impression on you, and we're pleased our lovely accommodations were a highlight of your visit. Your feedback about the temperature of the pool will be shared internally for further consideration, as guest comfort is of the utmost importance. Thank you for your review, and we hope you return soon. Sincerely,Jim Salvo,General Manager

Dear Reza,Thank you for choosing DoubleTree by Hilton Philadelphia Center City. We're thrilled you appreciated our downtown location, making it convenient for shopping excursions. Your satisfaction is paramount, and we eagerly anticipate your return to enjoy more of what our vibrant area has to offer.Sincerely,Jim Salvo,General Manager