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Pousada Parador Santarém

3.5 star property
Travelers relax by the pool with sun loungers or enjoy a game of tennis at this peaceful retreat where guests can truly unwind and recharge

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Located in Itaipava, Pousada Parador Santarém offers a free full breakfast and a poolside bar. Guests can relax in the steam room, two spa tubs, get a massage, or play tennis. Multilingual staff and concierge services ensure a restorative stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 17 2025 to April 22 2025 (dates subject to change):
  • Breakfast

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 10 percent of room rate

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Pousada Parador Santarém have a pool?

Yes, this property has an outdoor pool.

Is Pousada Parador Santarém pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee.

What time is check-in at Pousada Parador Santarém?

Check-in start time: 2 PM; Check-in end time: 11 PM.

What time is check-out at Pousada Parador Santarém?

Check-out is at noon.

Where is Pousada Parador Santarém located?

This family-friendly Petrópolis pousada is located on a lake, within 3 mi (5 km) of Vale do Paraíba, Piabanha River and Itapaiva Castle. Centro Cultural Celina de Oliveira Barbosa and Shopping Vilarejo Itaipava are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 53 out of 80 reviews
Rating 8 - Good. 22 out of 80 reviews
Rating 6 - Okay. 4 out of 80 reviews
Rating 4 - Poor. 1 out of 80 reviews
Rating 2 - Terrible. 0 out of 80 reviews

Reviews

Verified

8/10 Good

Ricardo S

Liked: Staff & service, amenities
Staff is very good and the property is great. Rooms are not well taken care though.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place but the rooms need a renovation.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Thiago Augusto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

PEDRO AUGUSTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VAMOS VOLTAR!!!

Excelente. Superou as expectativas.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paisagem maravilhosa! Atendimento excelente!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Octavio Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sentimento de quero voltar

Havia algum tempo estavamos tentando hospedagem na Parador Santarem, pois, já frequentavamos o excelente restaurante. A pousada é de alto padrão, o staff é excelente e na pousada tudo funciona muito bem. Parabens
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Vanessa Lima Blaudt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada nota 10 em todos os aspectos!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Qualidade em cada detalhe

A qualidade está nos detalhes. A beleza do lugar fica explícita logo ao entrarmos na propriedade. Atendimento dos funcionarios, os cuidados com a limpeza, os produtos selecionados, os materiais fornecidos...tudo estava perfeito. Recomendo e certamente vamos retornar novamente
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

KARLISON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Incrível. Contato direto com a natureza e muita tranquilidade. Café da manhã farto com muitas opções e atendimento excelente. As acima dores são eram muitas confortáveis e sempre bem limpas e arrumadas. Preços das comidas e bebidas bem justos e na média. Muita opção de vinho e refeições.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã excelente, pães quentinhos ,muita variedades.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Rosane A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fim de semana maravilhoso . Suíte ampla, confortável . Banheiro amplo com excelente ducha. Aquecedor no quarto. Café da manhã com várias opções deliciosas. Funcionários atenciosos. Agradeço em especial a Evelyn que me ajudou muito com.uma surpresa que fiz para o meu marido. Enfim, amei mi ha estadia.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nota 1000

Sensacional
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Natália

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada super aconchegante, limpa e organizada! Os jardins são lindos. Colaboradores educados e prestativos. O garçom (pena não recordar o nome) é muito cuidadoso com os clientes! Quero voltar mais vezes!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Vanessa Lima Blaudt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Pousada linda, ambientes muito bem cuidados e excelente atendimento!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhosa! Atendimento, conforto, café da manhã delicioso e o lugar super lindo!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente! Vou voltar!

Quarto lindo, de boneca! rs Atendimento excelente. Espaço amplo e silencioso. Café da manhã bem legal. Ponto negativo (não tirei estrelinha por isso): Fiz meu check out na segunda-feira. E pela manhã os jardineiros conversavam alto. Quando parei no bando em frente ao lago, com vista para o hotel, ligaram dois equipamentos para cortar grama e fazer vento que fizeram com que eu saísse de lá na mesma hora, devido ao barulho.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Alexandre L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar da Paz

Lugar realmente maravilhoso, serviço excelente, funcionários super simpática, pró-ativos ,cafe da manhã excepcional, restaurante simplesmente maravilhoso. Custo-benefício inigualável
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã muito completo e gostoso, com funcionários muito atenciosos! Piscina com bom tamanho, sauna, espreguiçadeiras. Durante a estadia, foram oferecidas cortesias, como jantar e massagem nos pés. O quarto tinha banheiro bem amplo e chuveiro forte. O único ponto negativo foi a ausência de tomada ao lado da cama e algumas partes que precisavam de melhor conservação (detalhes como ralo do banheiro, nada significativo). Recomendo!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Incrível, surpreendente o local e instalações muito aconchegantes.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A reforma ficou excelente.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ficaríamos mais tempo se pudéssemos

Fomos pela segunda vez. O local tem muito verde e um ótimo restaurante. Dá para ficar internado lá tranquilamente. O acesso é razoável e asfaltado. O atendimento é atencioso e as pessoas alegres. Nos sentimos muito bem lá e ficaríamos por mais tempo se pudéssemos. O clima é agradável e chegamos a nos agasalhar para o jantar. O único ponto falho é o banho. Regular a temperatura não é fácil.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

José Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiência! Local lindo e agradável!!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso

A gentileza dos funcionários, incluindo a gerência, fez toda a diferença na nossa estadia. Nos sentimos muito bem recebidos. Indicamos muito!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi tudo incrível!! Evelin, Dani, Arthur, Janine todos com o atendimento maravilhoso!.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem em família

Nós adoramos a estadia! Funcionários atenciosos, local muito bonito e agradável. Só gostaria de ter visto sobre o serviço de massagem ao chegar. Ficar num lugar maravilhoso assim e com serviço de massagem, shiatsu é perfeito.
Stayed 1 night in Jan 2024