ペンノース ホテル

「20歳の息子と2人で利用しようとして、先に息子をチェックインさせようとしたところ、21歳未満だから、チェックイン不可との対応をされました。事前にメールで、息子の名前を連絡していたにもかかわらずです。私のチェックインか深夜だったので、息子は別の場所に泊まりました。」

「We are a party of two. No favorable point at all about the hotel. We checked in shortly after 3pm. First of all, upon entering the room, we noticed a smell of urin, coming from the AC unit. We immediately reported the problem. Hotel clerk said to send a maintenace personnel to the room. No one came. We had to sleep in the foul smell all night without the AC. Also, the bath drained extremely slow. Next morning we made a compalint about the two problems. The hotel clerk at the counter (a...

「A」

「Great staff」

「フロントのスタッフさんが、チェックイン前の荷物の預かりと、翌朝の出発の相談にのってくれました。親切丁寧でした、」

「The room was very clean and bed was very comfortable. The staff was helpful and breakfast attendant was very courteous. The stay was very relaxing and would use this hotel again.」

「It was great experience for me and my family」

「The hotel is beautiful, very accessible, and conveniently located near everything. The rooms are spacious and comfortable. The only downside is the strong cigarette smell that reaches the rooms. If you don’t mind your clothes smelling like smoke and sleeping with that odor present, you’ll likely enjoy your stay. Aside from that, the hotel itself is lovely.」

「The staff was absolutely marvelous. We arrived early but were welcomed there at any time, they greeted us cheerfully anytime we came by and made us Texans feel very welcome! The evening meal we had was incredibly delicious and tasty from start to last bite thank you very much!」

「Great room nice breakfast」

「Elevator was out of service and we were put on the 5th floor. The hotel doesn’t seem to be kept up and quite a few people just hanging out behind the hotel in the parking lot.」

「1日目だけ」