施設からの眺望

ザ・ジグン・ホテルの口コミ

5 out of 5
ザ・ジグン・ホテル
555/65 Moo 5, 12 Naklua Rd., Pattaya, Chonburi

口コミ

8.0

とても良い

評価 10 - 279 件の口コミ中 93 件が非常に良い" "
評価 8 - 279 件の口コミ中 110 件が良い" "
評価 6 - 279 件の口コミ中 55 件が普通" "
評価 4 - 279 件の口コミ中 13 件が不満" "
評価 2 - 279 件の口コミ中 8 件が非常に不満" "

8.0/10

清潔度

7.8/10

スタッフとサービス

8.0/10

設備とサービス

7.8/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

4/10 (不満)

??

気になった点 : スタッフとサービス、施設のコンディションと設備
フロントデスクのスタッフが不親切でした
2023 年 8 月に 1 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2023 年 8 月 9 日)
Dear Valued Guest, we truly appreciate the time you took to give a rating on your last stay with us. We are really sorry to know that some of our product and service could not meet your expectation especially Receptionist. With this in mind we once again thank you for your feedback for our improvement and we most certainly conduct appropriate training to all staff concerned. We do look forward to welcome you back to The Zign Hotel soonest.

8/10 (良い)

Hideyuki

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ゆったりと 過ごせた
Somkhit Tonsaiphetからの返信 (投稿日 : 2022 年 12 月 3 日)
Dear Mr.Hideyuki, We truly appreciate the time you took to give us the rating on your last stay with us. It is with great pleasure to know that you had a pleasant stay here at The Zign Hotel but still some more rooms to improve to get the perfect score from you on the next visit to The Zign Hotel. We do look forward to welcome you back to The Zign Hotel soonest. With best personal regards,

10/10 (非常に良い)

ryosuke

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 12 月に 1 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2022 年 1 月 4 日)
Dear Mr.Ryosuke, we truly appreciate the time you took to give us the feedback about your recent stay at The Zign Hotel. We are very pleased to learn that we were able to meet with all your requirements and expectation. Once again, thank you very much to give us a full score rating.

8/10 (良い)

Fumio

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2021 年 12 月に 2 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2022 年 1 月 4 日)
Dear Mr.Fumio, We truly appreciate the time you took to give us the rating on your last stay with us. It is with great pleasure to know that you had a pleasant stay here at The Zign Hotel but still some more rooms to improve to get the perfect score from you on the next visit to The Zign Hotel. We do look forward to welcome you back to The Zign Hotel soonest. With best personal regards,

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ビーチのとなり
ビーチ横で朝起きたらすぐにビーチに。 若干掃除が行き届いてない面があった。
2021 年 4 月に 1 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2021 年 4 月 14 日)
Dear Valued Guest, we truly appreciate the time you took to give us the feedback about your recent stay at The Zign Hotel. We are very pleased to learn that we were able to meet with almost all your requirements and expectation except the cleanliness of the beach, we will improve on this. Once again, thank you very much to give us a full score rating.

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度
プールは良かったです
部屋のあちこちに前のお客さんがあげてきた砂が残っていて床がジャリジャリして不快でした また、スタッフの方々も大人数への対応に対し、統率が取れていないようでチェックアウトにかなりの時間が、かかりました プールは大きくて設備自体は良かったのですがもったいない感じがしました
2019 年 10 月に 1 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2019 年 10 月 19 日)
Dear Valued Guest, thank you for sharing your experience and give us the rating on your recent stay. We are really sorry to know that some of our products and services still could not meet your expectation. With this in mind we once again thank you for your feedback for our improvement and we are certainly looking forward to welcoming you back to The Zign Hotel and hopefully you will give us another chance to serve you. My best personal regards,

10/10 (非常に良い)

Nishimura

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
とても良い(^^)
ロビーは広くて対応も親切でした。 部屋も綺麗で広さもあり快適。ただエアコンの音が少し気になりました。 また宿泊する予定です。
2019 年 6 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
パタヤの繁華街から離れた大型リゾートホテル
パタヤの繁華街(ウォーキングストリート)から離れた場所にあり静かで過ごしやすいです。 ホテルから徒歩圏内にコンビニが2軒あり、タイ式マッサージ店やレストランなども近くにあるため不便は感じません。 ホテル自体は少し古い感じはしますが金額を考えるとお得感はあると思います。 プールも大きく、その先の綺麗なビーチに出てのんびりできます。
2019 年 1 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
団体ツアー用宿
余暇で利用しました。ホテル自体は新しく快適ですが、隣国の団体ツアー客が多く、レストランもほぼ占拠され、他国宿泊客への配慮が無く、かなり不快に感じました。それと23時を過ぎても屋外での音響設備がうるさくて、直ぐには寝付けませんでした。ホテル側のマネジメント体制をもう一度考えた方が良いですね。
Reservation Managerからの返信 (投稿日 : 2018 年 6 月 27 日)
Thank you for taking the time to review us! If there are any mistakes, we will improve our service and apologize for any inconvenience for this case

6/10 (普通)

宿泊されたお客様

気になった点 : 客室の快適度
何もない
ホテルはパタヤ中心地から離れており、Beachロードからタクシーを拾おうとすると、400-500THBを要求される。ホテル周辺はほとんど何もない。レストランも非常に少ない。 マナーが悪い団体客が多く、ホテル前のビーチは汚い。大きなプールはあるが、もう泊まりたくない。

10/10 (非常に良い)

Jennifer

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I’m grateful for the kind staff. The hotel is beautiful and a perfect place to hide away and relax while having massages nearby and there’s a bar on the corner that stays open late. Very sweet accommodation. Thank you for hating me and my son.
2024 年 4 月に 3 泊滞在
somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Miss Jennifer, we truly appreciate the time you took to give us the feedback about your recent stay at The Zign Hotel. We are very pleased to learn that we were able to meet with all your requirements and expectation. Once again, thank you very much to give us a full score rating.

8/10 (良い)

STEPHAN

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Freundliches Personal, Frühstück gut, leider kein Smart TV
somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2024 年 3 月 30 日)
Dear Mr.Stephan, we truly appreciate the time you took to give us the rating on your last stay with us. It is with great pleasure to know that you had a pleasant stay here at The Zign Hotel but still some more rooms to improve to get the perfect score from you on the next visit to The Zign Hotel. We do look forward to welcome you back to The Zign Hotel soonest. With best personal regards,

8/10 (良い)

STEPHAN

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Alles bestens Personal sehr freundlich außer der Fernseher hat kein Smart TV
2024 年 3 月に 21 泊滞在
somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Mr.Stephan, We truly appreciate the time you took to give us the rating on your last stay with us. It is with great pleasure to know that you had a pleasant stay here at The Zign Hotel but still some more rooms to improve to get the perfect score from you on the next visit to The Zign Hotel. We do look forward to welcome you back to The Zign Hotel soonest. With best personal regards,

6/10 (普通)

Ka Chun rocky

良かった点 : スタッフとサービス
坐廁經常塞
2024 年 1 月に 3 泊滞在
Reservation Teamからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Sir/Madam,If there are any mistakes, we will improve our service and apologize for any inconvenience for this case. Looking forward to welcoming you again the next time you come to Pattaya!Best Regard,

8/10 (良い)

Hiep Huu

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2024 年 2 月に 3 泊滞在
Reservation Teamからの返信 (投稿日 : 2024 年 2 月 16 日)
Thanks for staying with us. We appreciate your feedback.

8/10 (良い)

SOONHA

出張, 家族旅行
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度
가성비 맛집
2024 年 2 月に 2 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Miss Soonha, We truly appreciate the time you took to give us the rating on your last stay with us. It is with great pleasure to know that you had a pleasant stay here at The Zign Hotel but still some more rooms to improve to get the perfect score from you on the next visit to The Zign Hotel. We do look forward to welcome you back to The Zign Hotel soonest. With best personal regards,

10/10 (非常に良い)

Olli

2024 年 1 月に 2 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Valued Guest, we truly appreciate the time you took to give us the feedback about your recent stay at The Zign Hotel. We are very pleased to learn that we were able to meet with all your requirements and expectation. Once again, thank you very much to give us a full score rating.

2/10 (非常に不満)

emmanuel

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
A fuir
On vous demande encore la caution en cash dans un hôtel 5 étoiles.. L’électricité qui s’arrête tout le temps dans votre chambre, aucune prise à coté de votre lit. Un personnel pas aimable, qui ne s’occupe pas de votre valise ni même de s’intéresser si vous voulez un taxi. Tout est vieillot, même la piscine n’a rien d’extraordinaire et ce n’est pas en mettant 2 dinosaures à coté que ça va changer quoi que ce soit, allez donc voir comment ça se passe dans les autres hôtes 5 étoiles de la ville, vous allez être surpris… a fuir !
2024 年 1 月に 1 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Mr.Emmanuel, we truly appreciate the time you took to give a rating on your last stay with us. We are really sorry to know that some of our product and service could not meet your expectation especially the service from our staff. With this in mind we once again thank you for your feedback for our improvement and we most certainly conduct appropriate training to all staff concerned. We do look forward to welcome you back to The Zign Hotel soonest.

10/10 (非常に良い)

ULYSSES、Pasco

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice my view of the sea was great. I will stay again
2023 年 12 月に 1 泊滞在
The Zign Hotelからの返信 (投稿日 : 2024 年 1 月 4 日)
Dear Sir/Madam,Thank you for taking the time to review us! It really warms our hearts to see that you enjoyed your experience with us Looking forward to welcoming you again the next time you come to Pattaya!Best Reagards,

8/10 (良い)

Sayan

2023 年 12 月に 1 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2023 年 12 月 27 日)
Dear Khun Sayan, We truly appreciate the time you took to give us the rating on your last stay with us. It is with great pleasure to know that you had a pleasant stay here at The Zign Hotel but still some more rooms to improve to get the perfect score from you on the next visit to The Zign Hotel. We do look forward to welcome you back to The Zign Hotel soonest. With best personal regards,

8/10 (良い)

Toni

2023 年 12 月に 1 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2023 年 12 月 20 日)
Dear Valued Guest,We truly appreciate the time you took to give us the rating on your last stay with us. It is with great pleasure to know that you had a pleasant stay here at The Zign Hotel but still some more rooms to improve to get the perfect score from you on the next visit to The Zign Hotel. We do look forward to welcome you back to The Zign Hotel soonest. With best personal regards,

10/10 (非常に良い)

Michael

2023 年 12 月に 3 泊滞在
The Zign Hotelからの返信 (投稿日 : 2023 年 12 月 8 日)
Dear Sir/Madam,Thank you for taking the time to review us! It really warms our hearts to see that you enjoyed your experience with us Looking forward to welcoming you again the next time you come to Pattaya!Best Regards,

6/10 (普通)

Kanhaiya、Faridabad

小さなお子様連れの家族旅行
気になった点 : 設備とサービス
Overall Property is too old and not good if you are Indian and Vegetarian, The Hotel is only good for Chinese, Korean, and Japanese tourists. We survive only on bread and fruit for breakfast no other option
2023 年 11 月に 3 泊滞在
The Zign Hotelからの返信 (投稿日 : 2023 年 11 月 30 日)
Dear Khun Kanhaiya,Thank you very much for taking the time to provide us your feedback. I am disappointed to hear that your experience did not meet your expectations.I apologize for the inconvenience for all the trouble you had during your stay. Please kindly advise for have take advice In order to further improve.Best Regards,

6/10 (普通)

SUPHATTRA

2023 年 7 月に 1 泊滞在
The Zign Hotelからの返信 (投稿日 : 2023 年 11 月 22 日)
Dear Khun Supattra,Thank you for taking the time to review us!If there are any mistakes, we will improve our service and apologize for any inconvenience for this case.Best Regards,

10/10 (非常に良い)

martin

2023 年 10 月に 3 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2023 年 10 月 27 日)
Dear Mr.Martin, we truly appreciate the time you took to give us the feedback about your recent stay at The Zign Hotel. We are very pleased to learn that we were able to meet with all your requirements and expectation. Once again, thank you very much to give us a full score rating.

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel
Hotel was nice, stylish, good location. Service was good. Had a broken light switch, went, ask front desk, got it fixed within 10 minutes.
2023 年 9 月に 3 泊滞在
The Zign Hotelからの返信 (投稿日 : 2023 年 9 月 27 日)
Dear Mr. John,Thank you for taking the time to review us! It really warms our hearts to see that you enjoyed your experience with us Looking forward to welcoming you again the next time you come to Pattaya!Best Regards,

10/10 (非常に良い)

Alan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff couldn’t do more for us, very attentive and happy to help in any way they could. The property is very impressive with multiple pools and a private beach.
2023 年 8 月に 11 泊滞在
The Zign Hotelからの返信 (投稿日 : 2023 年 11 月 8 日)
Dear Sir/Madam,Thank you for taking the time to review us! It really warms our hearts to see that you enjoyed your experience with usIf there are any mistakes, we will improve our service and apologize for any inconvenience for this case Looking forward to welcoming you again the next time you come to Pattaya!Best Regards,

8/10 (良い)

Papatsorn

2023 年 8 月に 1 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2023 年 8 月 22 日)
Dear Khun Papatsorn, We truly appreciate the time you took to give us the rating on your last stay with us. It is with great pleasure to know that you had a pleasant stay here at The Zign Hotel but still some more rooms to improve to get the perfect score from you on the next visit to The Zign Hotel. We do look forward to welcome you back to The Zign Hotel soonest. With best personal regards,

10/10 (非常に良い)

Nick

2023 年 8 月に 2 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2023 年 9 月 26 日)
Dear Mr.Nick, we truly appreciate the time you took to give us the feedback about your recent stay at The Zign Hotel. We are very pleased to learn that we were able to meet with all your requirements and expectation. Once again, thank you very much to give us a full score rating.

10/10 (非常に良い)

jinuk

2023 年 7 月に 1 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2023 年 7 月 30 日)
Dear Mr.Jinuk, we truly appreciate the time you took to give us the feedback about your recent stay at The Zign Hotel. We are very pleased to learn that we were able to meet with all your requirements and expectation. Once again, thank you very much to give us a full score rating.

8/10 (良い)

anders

2023 年 7 月に 7 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2023 年 7 月 22 日)
Dear Mr.Anders, We truly appreciate the time you took to give us the rating on your last stay with us. It is with great pleasure to know that you had a pleasant stay here at The Zign Hotel but still some more rooms to improve to get the perfect score from you on the next visit to The Zign Hotel. We do look forward to welcome you back to The Zign Hotel soonest. With best personal regards,

10/10 (非常に良い)

Espen

2023 年 7 月に 7 泊滞在
Somkhit Tonsaiphet, General Manager からの返信 (投稿日 : 2023 年 7 月 19 日)
Dear Khun Espen, we truly appreciate the time you took to give us the feedback about your recent stay at The Zign Hotel. We are very pleased to learn that we were able to meet with all your requirements and expectation. Once again, thank you very much to give us a full score rating.

6/10 (普通)

Minh

2023 年 7 月に 4 泊滞在
Reservation Teamからの返信 (投稿日 : 2023 年 7 月 15 日)
Thanks for staying with us. We appreciate your feedback.

10/10 (非常に良い)

SHUJI

2023 年 6 月に 5 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2023 年 6 月 28 日)
Dear Mr.Shuji, we truly appreciate the time you took to give us the feedback about your recent stay at The Zign Hotel. We are very pleased to learn that we were able to meet with all your requirements and expectation. Once again, thank you very much to give us a full score rating. Looking forward to welcoming you back to The Zign Hotel soonest. With best personal regards,

10/10 (非常に良い)

Robert

2023 年 6 月に 4 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2023 年 6 月 27 日)
Dear Mr.Robert, we truly appreciate the time you took to give us the feedback about your recent stay at The Zign Hotel. We are very pleased to learn that we were able to meet with all your requirements and expectation. Once again, thank you very much to give us a full score rating. Mr.Robert, we do look forward to welcome you back to The Zign Hotel soonest. With best personal regards,

4/10 (不満)

abdolreza

気になった点 : スタッフとサービス、施設のコンディションと設備
The behavior of the employees and crew was extremely bad and disrespectful and the service was poor and they were completely Indian hotel guests, it only suits Indians.
2023 年 6 月に 7 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2023 年 6 月 17 日)
Dear Mr.Abdolreza, warm greeting from The Zign Hotel. We truly appreciate the time you took to give us the feedback as well as a rating and sharing your experience on your last stay with us. Fully apologize to make you feel that our staff did not provide proper services and disrespectful to you . We have addressed the matters with all concerned department heads and appropriate training will be conducted to avoid the same mistake in the future. Mr.Abdolreza, we do appreciate you bring this issue to our attention and therefore giving us an opportunity to improve. In order to maintain the high standards we set for our hotel, feedback like yours is essential. we do look forward to welcome you back to The Zign Hotel soonest. With best personal regards,

8/10 (良い)

Monsicha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
สระว่ายน้ำดี
2023 年 6 月に 1 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2023 年 6 月 17 日)
Dear Khun Monsicha, We truly appreciate the time you took to give us the rating on your last stay with us. It is with great pleasure to know that you had a pleasant stay here at The Zign Hotel especially enjoy with our pool but still some more rooms to improve to get the perfect score from you on the next visit to The Zign Hotel. We do look forward to welcome you back to The Zign Hotel soonest. With best personal regards,

10/10 (非常に良い)

Sirawich、Bangkok

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice big room and quite cheap
2023 年 6 月に 2 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2023 年 6 月 5 日)
Dear Khun Sirawich, we truly appreciate the time you took to give us the feedback about your recent stay at The Zign Hotel. We are very pleased to learn that we were able to meet with all your requirements and expectation. Once again, thank you very much to give us a full score rating.

8/10 (良い)

Johann

2023 年 4 月に 3 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2023 年 5 月 11 日)
Dear Mr.Johann, we truly appreciate the time you took to give us the rating on your last stay with us. It is with great pleasure to know that you had a pleasant stay here at The Zign Hotel but still some more rooms to improve to get the perfect score from you on the next visit to The Zign Hotel. We do look forward to welcome you back to The Zign Hotel soonest. With best personal regards,

10/10 (非常に良い)

Stefan

2023 年 4 月に 4 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2023 年 5 月 3 日)
Dear Mr.Stefan, we truly appreciate the time you took to give us the feedback about your recent stay at The Zign Hotel. We are very pleased to learn that we were able to meet with all your requirements and expectation. Once again, thank you very much to give us a full score rating.

10/10 (非常に良い)

Alex

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We ha a very pleasant stay but had to use the sister hotel beach facilities. Everything was fine and friendly.
2023 年 4 月に 2 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2023 年 4 月 30 日)
Dear Khun Alex, we truly appreciate the time you took to give us the feedback about your recent stay at The Zign Hotel. We are very pleased to learn that we were able to meet with all your requirements and expectation. Once again, thank you very much to give us a full score rating.

8/10 (良い)

valerie

2023 年 4 月に 4 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2023 年 6 月 5 日)
Dear Valerie, We truly appreciate the time you took to give us the rating on your last stay with us. It is with great pleasure to know that you had a pleasant stay here at The Zign Hotel but still some more rooms to improve to get the perfect score from you on the next visit to The Zign Hotel. We do look forward to welcome you back to The Zign Hotel soonest. With best personal regards,

8/10 (良い)

Larry

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was nice
2023 年 4 月に 3 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2023 年 4 月 18 日)
Dear Mr.Larry, We truly appreciate the time you took to give us the rating on your last stay with us. It is with great pleasure to know that you had a pleasant stay here at The Zign Hotel but still some more rooms to improve to get the perfect score from you on the next visit to The Zign Hotel. We do look forward to welcome you back to The Zign Hotel soonest. With best personal regards,

10/10 (非常に良い)

Carlos

2023 年 4 月に 1 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2023 年 4 月 13 日)
Dear Mr.Carlos, we truly appreciate the time you took to give us the feedback about your recent stay at The Zign Hotel. We are very pleased to learn that we were able to meet with all your requirements and expectation. Once again, thank you very much to give us a full score rating.

10/10 (非常に良い)

Salvatore

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
the room was nice and big, Beautiful view, The people work they were very plaits and professional
2023 年 2 月に 9 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2023 年 3 月 1 日)
Dear Mr.Salvatore, we truly appreciate the time you took to give us the feedback about your recent stay at The Zign Hotel. We are very pleased to learn that you like our room, enjoy the view and appreciate our team's service and we were able to meet with all your requirements and expectation. Once again, thank you very much to give us a full score rating.

10/10 (非常に良い)

Aunyapat

2023 年 1 月に 1 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2023 年 1 月 16 日)
Dear Khun Aunyapat, we truly appreciate the time you took to give us the feedback about your recent stay at The Zign Hotel. We are very pleased to learn that we were able to meet with all your requirements and expectation. Once again, thank you very much to give us a full score rating. Hope to seeing you back to The Zign Hotel soonest.

10/10 (非常に良い)

Morakot

Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2023 年 6 月 10 日)
Dear Khun Morakot, we appreciate the time you took to give us the feedback about your recent stay at The Zign Hotel. We are very pleased to learn that we were able to meet with all your requirements and expectation. Once again, thank you very much to give us a full score rating.

8/10 (良い)

Supapat

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
this is my second visit at this hotel. i booked a one bedroom suite the room was well prepared,aircond was on when we arrived. room condition 4/5 a bit of problem with shower with hot water which need to be fixed a senior reception at check in should be at back office instead as she is not so good service minded
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2022 年 12 月 26 日)
Dear Khun Supapat, We truly appreciate the time you took to give us the rating on your last stay with us. It is with great pleasure to know that this trip was your second visit and had a pleasant stay here at The Zign Hotel but we still have some more rooms to improve to get the perfect score from you on the next visit to The Zign Hotel. Fully apologize on the hot water problem, our team will rectify the problem to prevent the same mistake happen again. We do look forward to welcome you back to The Zign Hotel soonest. With best personal regards,

8/10 (良い)

timo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Kohtuu hyvä
Jos päätät valita,kannattaa ehdottomasti ottaa Premium Villa. Siellä on oma allas alue ja aamiaisravitola. Voi käyttää vastapäätä olevan JÄTTI hotellin palveluja,jos tarvii,mutta ei toisinpäin. Käytiin ja todettiin tämä. Villa oli rauhallinen,aamupala aasialaishöysteinen. Alueella ei nähtävää,kauppa ja hyvää jaljahierontaa saatavilla. Keskusta meteliin 10min taximatka. Wolt kyytipalvelu (suomeksi) toimii hienosti ja ei tarvii tinkii.
2022 年 12 月に 2 泊滞在
Somkhit Tonsaiphet, General Managerからの返信 (投稿日 : 2022 年 12 月 20 日)
Dear Mr.Timo, We truly appreciate the time you took to give us the rating on your last stay with us. It is with great pleasure to know that you had a pleasant stay here at The Zign Premium Villa but still some more rooms to improve to get the perfect score from you on the next visit to The Zign Premium Villa. We do look forward to welcome you back soonest. With best personal regards,

6/10 (普通)

Christopher

Out of the way hotel
Service standard is lacking.when I checked in, there were more than 6 staff at the counter, but I was asked to wait for a particular staff who was serving someone who seemed to be checking in for 20 to 30 people. After waiting for a while, I decided to ask for another service staff….on Saturday night, the carpark was full and I was told to double park and leave my car unlocked so that the valet can move my car by pushing it. Eventually, I parked outside the compound. This hotel is in a godforesaken place with no attractions within 1.5km. The roads leading to the hotel are really small and not suitable for walking. Suggest you stay closer to Central Pattaya, near Terminal 21 mall where there is more to do.
2022 年 11 月に 4 泊滞在
Somkhit Tonsaiphetからの返信 (投稿日 : 2022 年 12 月 3 日)
Dear Mr.Christopher, Warm Greeting from The Zign Hotel. We truly appreciate the time you took to give us the feedback as well as a rating and sharing your experience on your last stay with us. Fully apologize on the sufficient parking space and slow checking in process. We have addressed the matters with all concerned department heads and appropriate training will be conducted to avoid the same mistake in the future. Mr.Christopher, we do look forward to welcome you back to The Zign Hotel soonest. With best personal regards,