Dear Guest. We are so sorry to read your feedback. Unfortunately, Thailand is a country where there are many mosquitoes and we recommend guests keep windows and doors closed to prevent them coming inside. We also have regular pest control to try and tackle the problem. We are sorry that the neighbours disturbed you and wish you had reported this during your stay to enable us to act. We do have 24 hour contact and we are looking into the possibility of a technical error with the phone connection. Pleas accept our sincerest apologies and we hope to have a chance to make it better for you in the future.

Thank you so much. We hope to see you again in the future

Dear Chun Pan, we are sorry to see your poor rating for us without any comments. We would really appreciate it for you to reach out and let us know why you were not satisfied with your stay in order to help us address any issues.

Thank you so much for taking time to write a review for us. We appreciate your feedback and we hope to see you again soon.

thank you so much for your rating. we are pleased you enjoyed your stay and hope to see you again soon

Dear Guest, thank you so much for staying at our pool villa and we are so please to see 8 points out of 10. This means you had a good time and enjoyed your stay. For any comments about hotels.com and their service, please refer to them. We hope to see you again soon.

Dear anon guest. We are sorry that you did not see on the site that we do not include daily housekeeping services in our modest rates. We are sorry you were unhappy with your stay and we wish you pleasant travels wherever you may visit next time.

Dear Guest. Thank you so much for your feedback. We look forward to welcoming you again very soon.

Dear Guest, We are so sorry to read this review and quite surprised at your comments, we are not sure when you stayed or which room number as you left your comments anonymously. Our housekeeping staff are normally praised and we get nice comments for cleanliness, normally. However, we understand that you overlooked the details on the advertising that daily housekeeping and washing dishes is not included, these days it is normal situation in many western countries. It was available, but staff said you did not want to pay. We had to charge you for the extra keys as you requested an additional 4 keys that we did not have and we had to get them copied, which is also a security risk due to many guests losing keys frequently. Usually, people coming on holiday together, stay together, families and friends get transport together and go out together and return together, needing only 1 key. Again, the description of the villa was very clear and correct regarding the location on the map, the details of bedrooms and bathrooms. If villa advertising is 4 bedrooms and 3 bathrooms, then it is obvious that there will not be a bathroom for every bedroom. We are sorry that you misread and misunderstood our property to be 5 star hotel with all such services. Our rates are in-keeping with rates of similar properties in the area and we regret that this was not your opinion and you were upset at misinterpretation. We apologise for any inconvenience caused and hope to serve you again in the future.

Thank you for your review. We hope to see you again soon.

Dear Guest, thank you so much for your review. We are so pleased you had a good time and we are hoping to serve you again in the future.

Dear Guest Thank you for your anonymous review. We cannot comment as we do not know your check-in date or which villa you stayed in. Hope to see you again

Dear Guest Thank you for your anonymous review. We cannot comment as we do not know your check-in date or which villa you stayed in. Hope to see you again

Thank you so much dear Ahmed, we were very happy to take care you at our villas! will be very happy to see you at Pattaya next time. Have a great time! See you next time.