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アンダーズ パタヤ ジョムティエン ビーチの口コミ

5 out of 5
アンダーズ パタヤ ジョムティエン ビーチ
345 Moo 3, Na Jomtien, Sattahip, Chonburi

口コミ

9.6

最高に素晴らしい

評価 10 - 39 件の口コミ中 32 件が非常に良い" "
評価 8 - 39 件の口コミ中 3 件が良い" "
評価 6 - 39 件の口コミ中 4 件が普通" "
評価 4 - 39 件の口コミ中 0 件が不満" "
評価 2 - 39 件の口コミ中 0 件が非常に不満" "

9.8/10

清潔度

9.6/10

スタッフとサービス

9.6/10

設備とサービス

9.4/10

施設のコンディションと設備

9.6/10

環境への配慮

口コミ

10/10 (非常に良い)

MIKA

2023 年 12 月に 2 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2024 年 1 月 3 日)
Dear MIKA,Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.It will be a pleasure to have you with us again in the future.Warmest regards,

6/10 (普通)

Nana

家族旅行
良かった点 : 清潔度、スタッフとサービス
素晴らしい部分と残念な部分
家族でスイートルームに泊まりました。 ホテルの環境はとても良くて、プールやレストランでは楽しい時間が過ごせました。 が、部屋はセンサーが働いて？部屋に誰もいないと勘違いして何度も電気が真っ暗に消えました。 シャワーに入っている時も真っ暗になり本当に怖かったです。 それと、エクストラベッドを入れてもらったのですが、今まで見た事のないくらいお粗末なベッドでした。。。 今回の滞在が良かったらこれからパタヤに行った際は毎回ここのスイートに泊まろうと思っていましたが、もうこの部屋に宿泊する事はないと思います。
2023 年 7 月に 1 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2023 年 7 月 5 日)
Dear 혜림 정, Thank you for taking the time to share your feedback from your recent visit to Andaz Pattaya Jomtien Beach. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement, and we appreciate you taking the time to share your comments with us. I was concerned to read the electrical issues during your stay and may I extend my sincere apologies for the inconvenience. Please be assured that the mentioned matter will be looked into urgently.We greatly value your support and trust this experience will not deter you from choosing our resort on your next visit to Pattaya.Warmest regards,

6/10 (普通)

Jung mi

2023 年 5 月に 2 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2023 年 5 月 30 日)
Dear Jung mi,Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. Warmest regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 1 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2023 年 4 月 7 日)
Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It will be a pleasure to have you with us again in the future.Warmest regards,

10/10 (非常に良い)

Neil

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Neil,Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel.It will be a pleasure to have you with us again in the future.Warmest regards,

10/10 (非常に良い)

SOMJAI

家族旅行
良かった点 : 設備とサービス
Good
2024 年 5 月に 1 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear SOMJAI,Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback.Thank you again and we look forward to welcoming you again in a near future.Warmest regards,

10/10 (非常に良い)

pak hin harley

2024 年 3 月に 4 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear pak hin harley,Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. It will be a pleasure to have you with us again in the future.Warmest regards,

10/10 (非常に良い)

YINTING

2024 年 3 月に 1 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear YINTING,Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.It will be a pleasure to have you with us again in the future.Warmest regards,

10/10 (非常に良い)

Magnus

2024 年 2 月に 1 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Magnus,Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit.Thank you again and we look forward to welcoming you again in a near future.Warmest regards,

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2024 年 2 月 23 日)
Dear Guest, Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback.It will be a pleasure to have you with us again in the future.Warmest regards,

10/10 (非常に良い)

Ekaterina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Andaz Pattaya is a beautiful green oasis not so far away from Pattaya. We saw lots of birds and squirrels. Also since the hotel is brand new, it is also very clean and comfortable to stay. The breakfast was one of best we had in a while.
2024 年 2 月に 3 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Ekaterina,Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.It will be a pleasure to have you with us again in the future.Warmest regards,

10/10 (非常に良い)

Harumi

2024 年 2 月に 1 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Harumi,Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback.Thank you again and we look forward to welcoming you again in a near future.Warmest regards,

6/10 (普通)

Wai Sze Twiggy

家族旅行
良かった点 : 清潔度、客室の快適度
2023 年 12 月に 2 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2024 年 1 月 3 日)
Dear Wai Sze Twiggy,Thank you for taking the time to share your feedback from your recent visit to Andaz Pattaya Jomtien Beach. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement, and we appreciate you taking the time to share your comments with us.Warmest regards,

10/10 (非常に良い)

Sui Chu

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice resort. Very Relaxing stay
2023 年 12 月に 3 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Sui Chu,Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience.Thank you again and we look forward to welcoming you again in a near future.Warmest regards,

10/10 (非常に良い)

YUNA

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2023 年 12 月 27 日)
Dear YUNA,Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit.Thank you again and we look forward to welcoming you again in a near future.Warmest regards,

10/10 (非常に良い)

Apichart

2023 年 12 月に 2 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2023 年 12 月 26 日)
Dear Apichart,Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards,

10/10 (非常に良い)

Worakamol

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2023 年 11 月 23 日)
Dear Worakamol,Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback.We look forward to welcoming you again in a near future.Warmest regards,

6/10 (普通)

MISAE

2023 年 11 月に 1 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2023 年 11 月 15 日)
Dear MISAE,Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback.We look forward to welcoming you again in a near future.Warmest regards,

10/10 (非常に良い)

SAVAN KALANA

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved Andaz Pattaya. Initially when I was planning to book for 5 nights, i was sceptical after reading reviews. Then realised it was just opened earlier this year and it obviously would take some time to establish at its full potential. We had a wonderful experience. The place is serene. Quiet. The garden space is big. Loved the lobby and the caffe/bar. The restaurants were very nice too and food reasonably charged. The rooms were very clean. The staff were the best. Everyone was so kind and helpful. For those who plan to work, there is a resource room where you can take your calls in peace. The only downside would be its proximity to the main Pattaya city which on the jammed roads of Pattaya can take u easily 30mins in car. We just wanted to chill and experience the luxuries of the hotel so this didnt bother us too much. Overall highly recommended if you want a relaxed and comfortable stay away from the buzz of the main city of Pattaya.
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2023 年 11 月 13 日)
Dear SAVAN KALANA,Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.It will be a pleasure to have you with us again in the future.Warmest regards,

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Garden view was fantastic and well managed. Staffs were great!
2023 年 10 月に 2 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2023 年 10 月 26 日)
Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement, and we appreciate you taking the time to share your comments with us.It will be a pleasure to have you with us again in the future.Warmest regards,

10/10 (非常に良い)

Kittikan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 2 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2023 年 10 月 12 日)
Dear Kittikan,Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.It will be a pleasure to have you with us again in the future.Warmest regards,

10/10 (非常に良い)

Yuanze

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Can improve in dinning, not very tasty, the location not very convenient, hard to get taxi
2023 年 9 月に 2 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2023 年 10 月 2 日)
Dear Yuanze,Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. Thank you again and we look forward to welcoming you again in a near future. Warmest regards,

10/10 (非常に良い)

Hin Ching

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2023 年 9 月に 2 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2023 年 10 月 2 日)
Dear Yuanze,Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. It will be a pleasure to have you with us again in the future.Warmest regards,

10/10 (非常に良い)

Arttachai、Bangkok

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Guests paid the price to enjoy all facilities (especially beachfront) so the hotel should not hold any special event and block the access of other guests in such area. I was asked to leave the beachfront swimming pool as I was told that the "group" guests was coming. It was sad to hear this kind of discrimination which was more on service attitude. This should never happen to any 5-star hotel. Note that the hotel was keen to compensate me via late-checkout for me. However, this impression was not great while this was only to stongly recommend that this should never happen again to any guests.
2023 年 9 月に 1 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2023 年 9 月 11 日)
Dear Arttachai, Thank you for taking the time to share your feedback from your recent visit to Andaz Pattaya Jomtien Beach. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement, and we appreciate you taking the time to share your comments with us. We greatly value your support and trust this experience will not deter you from choosing our resort on your next visit to Pattaya.Warmest regards,

10/10 (非常に良い)

Hiu Yu

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent hotel for vocation! Wonderful building and garden design, clean and tidy room and area, facilities and equipment are user friendly. Nice, polite and friendly staff, high quality food. 非常令人愉快滿意的渡假酒店，優美的環境，寛敞的房間，房間提供每日免費的各底飲品及小食，一切整潔乾淨。 職員非常親切有禮及提供必要幫助。 雖然離市中心區很遠（約30分鐘車程）但可遠離塵囂，寫意渡假。酒店7-8分鐘車一個水上樂園，15分鐘去Ramayana 水上樂園，去東芭樂園，Tensan Adventure 都很近。 雖一欠缺餐廳不多，價錢也偏貴。
2023 年 8 月に 3 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2023 年 9 月 1 日)
Dear Hiu Yu,Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.It will be a pleasure to have you with us again in the future.Warmest regards,

10/10 (非常に良い)

karuna

2023 年 8 月に 2 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2023 年 8 月 21 日)
Dear karuna,Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests.Thank you again and we look forward to welcoming you again in a near future. Warmest regards,

10/10 (非常に良い)

Onuma

2023 年 6 月に 2 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2023 年 8 月 16 日)
Dear Onuma,Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.It will be a pleasure to have you with us again in the future.Warmest regards,

10/10 (非常に良い)

Wai Yi Abby

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
世紀級推介。員工超級友善。服務🔟級好。環境滿分。massage 非常舒適。唯有清潔方面的補給如毛巾或沙灘袍等。。。要求才替換。其他所有perfect
2023 年 8 月に 4 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2023 年 8 月 8 日)
Dear Wai Yi Abby,Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.It will be a pleasure to have you with us again in the future.Warmest regards,

10/10 (非常に良い)

SRISUK

2023 年 5 月に 2 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2023 年 6 月 12 日)
Dear SRISUK,Thank you so much for your stay at Andaz Pattaya Jomtien Beach. Thank you for taking the time to share your feedback. We are delighted you had a comfortable and pleasant holiday stay in our hotel. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.It will be a pleasure to have you with us again in the future.Warmest regards,

10/10 (非常に良い)

Michael、Jordan

2023 年 4 月に 2 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2023 年 5 月 2 日)
Dear Michael,Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. We look forward to welcoming you again in a near future. Warmest regards,

10/10 (非常に良い)

Suneet

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very new and green property. Very nice hotel design from Andaz. The garden area is beautiful. Buffet options can improve. Lobby can be made more comfortable with aircon area. Staff very friendly and nice. Overall would revisit again.
2023 年 4 月に 2 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2023 年 4 月 7 日)
Dear Suneet,Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We're extremely delighted to learn that you had a great stay and loved the overall experience. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards,

8/10 (良い)

Saruda

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 1 泊滞在
Anna Rhee, Executive Assistant Manager Roomsからの返信 (投稿日 : 2023 年 3 月 29 日)
Dear Saruda,Thank you so much for your stay at Andaz Pattaya Jomtien Beach and for your valuable feedback. We always strive to provide the best possible service to our guests, and we are glad that our commitment was reflected in your visit. Thank you again and we look forward to welcoming you again in a near future. Warmest regards,