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「Our week in Park Rapids frequently involved unexpected changes involving our stay at the Heartland Inn and through it all the front desk staff was outstanding in helping work with our changing needs. We were very thankful for their friendly, professional service. Next time we are in Park Rapids we will look no further than The Heartland Inn.」

「Room was clean. Bed was ok.」

「I have stayed at this location several years prior and it was decent. Unfortunately this time was a different story. I had rented a king room with a whirlpool tub. The tub had one towel present, the switch to turn it on and off the tub jets was broken and it wouldn't shut off at all. It ran the whole night. I think my diesel pickup would have been quieter. While it was draining the jets were just getting uncovered it shot water all over the room. There was no way to stop that from...

「This was the worst motel I have ever experienced. There was no hotel staff on the property. The room temp was extremely cold and there was no way to adjust the AC. When I moved the shower curtain the rod fell on my head. The bathroom was dirty and moldy caulk. I called Expedia to cancel and they had to contact the hotel to do that. Expedia attempted to call them and did not get an answer. I contacted my CC company immediately to advise that I would be disputing this $844 charge. I recommend...

「No place to put anything. Old, dingy towels. Dirty bathroom floor.」

「The guy that checked us in was hard to understand and very rude! We asked ourselves, "why are we staying here." Thank goodness, the hotel was ok. 」