6/10 (普通)
Athena
2025 年 9 月 25 日
気になった点 : 設備とサービス、施設のコンディションと設備
We got there later in the evening and the first thing that we experienced was that the self check-in kiosk was broken. I had to call and wait for the individual to drive over from their home and give us our room keys.
The next morning, we realized one of the toilets was broken. We called down and they had someone come fix it during the day.
That evening, we all went to shower and realized that one shower, sink and the kitchen sink had no hot water. By then it was late at night, so we had to take turns using the other 2 showers. They never did get the hot water fixed while we were there.
Minor things were bothersome....one of the blinds had broken parts, some of the shampoo/conditioner pumps were broken, and the couch/bed when pulled out was not working the best and had lots of dirt and dust.
We really did like the property and loved the idea of our whole family staying together. We loved the idea of 3 bathrooms for 7 people, but ended up not being able to fully utilize one of the bathrooms, sadly.
The apartment was fairly clean with nice beds and plenty of places to sit and visit. It was close to the ski slopes and main street.
For the amount of money we paid, I would have expected it to be better maintained and that we wouldn't have experienced so many hiccups and inconveniences. They sent me a message through expedia asking me to rate my stay, so I messaged them privately my concerns and never heard anything back from them in any way, not even an apology.
Athena
2025 年 9 月に 2 泊滞在