Overall, the property was decent, but there were a few issues that left us feeling disappointed. Firstly, the cleanliness of the property was not up to par. While the floors and bedding were clean, there was trash right in front of the garage door that we had to walk through to enter the house. Additionally, the counters were sticky and there was even candy stuck on the wall which was quite off-putting. On a more positive note, the check-in process was easy and quick, and it was contactless which was convenient. We were able to get settled in quickly. The accuracy of the online listing was mostly accurate. The house was beautiful and all of the bedrooms had their own bathrooms which was a plus. The location of the property was up the mountain in a quiet area, which was nice for a peaceful getaway. However, parking was a bit of a tight squeeze, and if you have more than three cars, you may have trouble finding a spot. We chose this property specifically for the hot tub, but when we arrived, we found out that it wasn't working. It took a day and a half for the property managers to fix our request, which was frustrating. By the time the hot tub was fixed, we only had a couple hours to enjoy it before we had to leave for the weekend. The communication with the property manager was not ideal. They took awhile to answer us back and we had to constantly follow up with them. This made it difficult when we had questions about the property or needed assistance during our stay. One of the biggest issues with the property was the lack of maintenance. The back patio stairs were covered in ice from the water belting off the roof, making it incredibly dangerous to walk on. When we called to ask for a shovel or some ice melt, the property management team informed us that it was our responsibility to clear the walkway. While we understand that it is our responsibility, we were surprised that there were no tools or supplies provided to help us do so. It was frustrating to be left to figure out a solution on our own. Overall, we won't be staying at this property again due to the communication issues. It's a shame because the location was nice and the property had potential, but the lack of responsiveness from the property managers really put a damper on our stay. If you decide to book this property, I would recommend keeping your expectations low and being prepared for potential communication issues.