For reference - I stayed at this hotel May 5-9 2024
My initial experience checking in and looking at the property of Hotel Atitlan was extremely positive and I was excited about staying here. Unfortunately after getting settled in I was quite underwhelmed with the hotel and accommodations which I had expected to be 4 star as marketed. Below are the pros and cons of my experience.
Pros
- Professional staff and with broken English but easy enough to communicate
- Great view of the mountains and gardens
- Poos and hot tub were fun to hangout at
Cons
- NO WIFI IN ANY ROOM - for me, as I was here and also still trying to get some work done this was a major issue.
- Restaurant was overpriced and mediocre at best - better food can actually be found in town or we were going to other hotels that were less expensive but had a better menu and cook
- No A/C in any room - during the evening and morning this was fine but expect to be quite hot during the day
- Be ready to be price gouged - it's $150 to get a boat ride from the hotel - a 5 minute tuc tuc to the port and it's 35Q ($5). This also applies at the restaurant for food and drinks which I found incredibly expensive compared to what I was paying at the Porta in Antigua.
- No ATM on-site
Overall, I expected more. My recommendation is to shop around, there's better value and quality to be found in other resorts / hotels in the area.
John
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Christy
カップルで旅行
2024 年 5 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property and gardens are gorgeous! The only thing is there’s no AC in the rooms so it can get a little warm at night, other than that it’s great!
Christy
2024 年 5 月に 4 泊滞在
10/10 (非常に良い)
Eyra
家族旅行
2024 年 5 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The garden and the pool are were stunning
Eyra
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Lisa、New York
カップルで旅行
2024 年 5 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The only issue we had was the water in the shower was not hot enough.
Lisa
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Aleda
2024 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Aleda
2024 年 4 月に 4 泊滞在
10/10 (非常に良い)
Vivian
グループ旅行
2024 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great customer service
Vivian
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Emily
2024 年 4 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved this hotel!!
Emily
2024 年 4 月に 4 泊滞在
10/10 (非常に良い)
Brenda
グループ旅行
2024 年 4 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely Beautiful, magical with garden view.
Huge corner room with large patio. The Hotel is like a museum with variety of antiques and art work. Nice buffet breakfast. Lovely dining area with pool and volcano view. Very relaxing wirh Bossa Nova type music.