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ロス アーボルス ホテルの口コミ

3 out of 5
ロス アーボルス ホテル
266 Via Altamira, Palm Springs, CA

口コミ

9.0

とても素晴らしい

評価 10 - 392 件の口コミ中 224 件が非常に良い" "
評価 8 - 392 件の口コミ中 127 件が良い" "
評価 6 - 392 件の口コミ中 27 件が普通" "
評価 4 - 392 件の口コミ中 10 件が不満" "
評価 2 - 392 件の口コミ中 4 件が非常に不満" "

9.4/10

清潔度

9.0/10

スタッフとサービス

8.6/10

設備とサービス

9.2/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
また行きたいホテル
とにかくスタッフの皆さんが親切で、とても気持ち良く過ごせました。 ホテルにあるメキシカンレストランにも行きましたが、ここのスタッフの方もとても感じが良かったです。 部屋は少し狭く、バスタブはありませんでした。 アメニティは、ロクシタンでした。 次は、もう少しグレードの上(広め)の部屋に泊まりたいです。

10/10 (非常に良い)

Deja

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely and quiet despite being walkable to lots of shops and restaurants. Staff was friendly and helpful and the room was spotless. Can’t wait to stay here again!
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Gareth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent setup and very relaxing
2024 年 4 月に 4 泊滞在

8/10 (良い)

Paula

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I thought the hotel was very quiet and quaint. The room was lovely, but the pillows were small and quite hard.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

bernadette

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A charming getaway in a perfect location!
2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

Scott

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wonderful place A
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Anthony

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent hotel with very spacious rooms and a great restaurant attached. The woman who checked us in was incredibly personable and made sure we were well taken care of.
2024 年 4 月に 1 泊滞在
Your Front Desk Teamからの返信 (投稿日 : 2024 年 4 月 20 日)
Now that's a magical review and we couldn't be more happy for you! Thanks So Much and we hope to see you again soon!

10/10 (非常に良い)

Michele

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything about the property, ambiance, cleanliness, size, and quietness: I wish we had booked our trip for the entire time there. The other two we had in town were ok, but this property had charm, character, and everything else.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Keith

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Your Front Desk Teamからの返信 (投稿日 : 2024 年 4 月 20 日)
Keith, we couldn't have asked for a better review, Thanks So Much!

10/10 (非常に良い)

Ann

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We had wonderful stay at Los Arboles Hotel in Palm Springs. Clean, comfortable, cozy, and convenient, it is a lovely place tucked away from the main road with a delightful pool and an excellent Mexican Restaurant attached. We hope to return for a longer stay.
2024 年 3 月に 2 泊滞在
Your Front Desk Team からの返信 (投稿日 : 2024 年 4 月 20 日)
Thanks Ann, we hope to see you again soon too!

10/10 (非常に良い)

Sheryl、Olympia Wa

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved this hotel! The property is fantastic and the on site restaurant is awesome! We’re planning on staying here again during our next visit to Palm Springs.
2024 年 3 月に 3 泊滞在
Your Front Desk Team からの返信 (投稿日 : 2024 年 4 月 20 日)
Sheryl we really appreciate you and your comments about our little family owned property. We always look forward to serving our guests and we'll see you again soon!

10/10 (非常に良い)

Boris

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet, relaxing hotel a block away from the main shopping/bars/restaurants.
2024 年 3 月に 4 泊滞在

4/10 (不満)

Gina

カップルで旅行
気になった点 : スタッフとサービス
This was our second time staying here. First time was good. This time, check in is at 3:00 and we arrived at 2:43. The girl sounded like a robot, like she was reciting the rules. Check in is 3:00 and she would call us when our room was ready. She called at 3:30. The room she gave us was right next to the pool. There were some inebriated people who were very loud and playing music. Two of the people were not even staying at the hotel, as they left and said goodbye to their friends later on. After ruining our evening. There needs to be more rules and supervision at the pool. It was very annoying. The room was nice, but just noisy from the pool area. Don’t think we will be staying here again. A little niceness at check in would be very welcoming. Don’t recite the rules with no emotion or welcoming feeling.
2024 年 3 月に 1 泊滞在
Lizbetからの返信 (投稿日 : 2024 年 3 月 20 日)
Hello Gina, Thanks so much for your e-mail and voicing your concerns for us, we very much appreciate your candor. Please rest assured that in the 14 years of this hotel's existence within our family, we have rarely had issues with loud or inconsiderate guests and for that, we truly apologize. With your help, we have recognized this issue and have, of course, taken the steps to hopefully mitigate this issue for you and all future guests. Again, Thank You for letting us know your experience and thoughts and we'll look forward to welcoming you to our Family and the Los Arboles Hotel again soon.Best Wishes,Lizbet Castaneda

10/10 (非常に良い)

Kathy、Seattle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This is a lovely small property. Quiet, visually pleasing grounds, kind supportive staff.
2024 年 2 月に 6 泊滞在

8/10 (良い)

VIDA MIA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Super clean and quiet
We really liked this place! So clean and loved the complimentary toiletries. Smelled So nice. Had breakfast one morning and everything at the restaurant was tasty. Service was great also. Only complaint was the bed was not so comfortable. I would still return and would love to go in summer.
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Chris、Boise

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property, charming room, and outstanding service. We arrived late on Christmas Eve, and Marcos made sure we were able to check in easily. We spent Christmas Day at Joshua Tree, and Marcos made sure we had an ice bucket waiting in our room when we returned that afternoon. Throughout our trip he made sure we had everything we needed. We also loved the outdoor area. Lots of comfortable seating and lounge chairs and a nice pool. Another bonus: El Mirasol was right next door, and we were able to order drinks and food poolside and from our room. Great experience. We'll definitely return.
2023 年 12 月に 4 泊滞在

10/10 (非常に良い)

Paulette

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Winter Holiday
We really enjoyed our stay at Los Arboles. It's a beautiful little property, landscape, rooms, pool and hot tub. As a bonus the attached restaurant has wonderful authentic Mexican food. Marcos at the front desk was very pleasant and helpful.
2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

Gina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love this hotel! It has my absolute favorite restaurant on the property so we don’t have to drive. We always go to El Mirasol on Palm Canyon every time we go to PS. Now we can walk right in and not have to drive. The hotel itself is very clean and very nice staff. My only small complaint is, it would be nice if they had better coffee and maybe a keurig machine. Coffee is important to me 😊 the hotel pool and grounds are beautiful. Will definitely be staying here again.
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Carrie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic family owned gem! Thank you for your excellent hospitality. We’ll be back soon!

10/10 (非常に良い)

Leslie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Kimberly

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very accommodating, friendly, and professional service. Family feeling. Grounds are beautiful with a small pool, great lounge chairs and adjacent restaurant with indoor and patio seating in a lovely courtyard. The strolling guitarist/singer made our dinner experience extra special!
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Jill

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Cute quiet property. The only problem was the mosquitos! Lots of bites. Other wise it was a very enjoyable weekend. And all of the staff was super friendly.
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Christopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I would stay again.
The shower head could use some cleaning but the overall cleanliness was great. Service was amazing and it was great to have the restaurant on site.
2023 年 9 月に 2 泊滞在

8/10 (良い)

barbara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Boutique Hotel
Great boutique hotel. Unfortunately the temperature was so high (118 degrees) that the pool water was too warm to enjoy. I wondered whether some type of cold water system could be run through it, or maybe a sun shade over the pool would help? El Mirasol restaurant serves a good breakfast but coffee is weak and wish they would bring back the rice flour pancakes they served 10 years ago.
2023 年 7 月に 2 泊滞在

10/10 (非常に良い)

Stacey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect boutique hotel
We loved our stay here. The most helpful and friendly staff. Pool was wonderful, padded lounge chairs with shade umbrellas. Room was clean with a very comfortable bed (and I am very picky about beds). Room was serviced everyday. I can’t say enough good things about this beautiful hotel.
2023 年 6 月に 3 泊滞在

10/10 (非常に良い)

Brian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
What an awesome stay. From check in to check out everyone was friendly, clean, and perfect.
2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

Robert、La Crescenta

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
For a last minute reservation, this turned out to be a real delight. It appeara to be recently rehabed and everything was super clean and well done. Staff was super friendly and helpful....they always said yes to any reasonable request. It was a bonus they have an attached restaurant that had quite good food. If you are looking for a quiet, low key and reasonably pruced hotel....this ia the place.
2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

Adam

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 2 泊滞在

10/10 (非常に良い)

Carina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 4 月に 2 泊滞在

8/10 (良い)

Robert

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
excellent location and not alot of units making it cozy a/c unit in the room was loud pool/spa need resurfacing
2023 年 4 月に 3 泊滞在

8/10 (良い)

Milan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Great location, great dinning , internet was not working
2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Elizabeth A、Olympia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely design to the room, quiet pool area and easily walkable to shopping and dining
2023 年 3 月に 5 泊滞在

10/10 (非常に良い)

emily

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 3 月に 2 泊滞在

8/10 (良い)

John

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our room was directly across from the restaurant so during the day the music and the conversation on the patio was loud. However the restaurant is incredible, a must visit. The staff was amazing and extremely helpful.
2023 年 3 月に 4 泊滞在

8/10 (良い)

Christopher

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A great and affordable spot in downtown Palm Springs! The attached restaurant is one of our favorites, too, though we had only been to the south end location prior. The room was big and quiet, and nicely done, and an easy walk to Palm Canyon Drive. Our only issue was the spotty wifi, which is necessary because cell service isn't great in that spot for some reason. That's definitely not enough to deter us from staying again though, as it's a great little hotel close to everything.
2023 年 2 月に 3 泊滞在

6/10 (普通)

Nolan、Kelowna

良かった点 : 清潔度、スタッフとサービス
I enjoyed the hot tub as it was a good temperature but just two working jets to use and circulate the water. Maintenance can easily fix this if an effort made. The street noise was so darn loud and I even moved down a room after 1st night not sleeping that much. Just to know. Staff quite nice though but I did ask way in advance for a quiet part of hotel and got a high road noise area. Was noticeable all the time and very so come 6:30 am. I had to work around that and go to bed much earlier for 8 and a half hrs sleep. They really should look at notes made and requests asked for long in advance. The on site Mexican restaurant is quite nice!
2023 年 2 月に 4 泊滞在

10/10 (非常に良い)

ERIN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
10/10 Stay
The hospitality at the hotel made it stand out. We felt very welcomed and staff went above and beyond. We really liked the bikes that were available to ride around the area for no additional cost. Unique touches and “family owned” vibe very nice if you aren’t looking for chain hotel. Courtyard and pool area especially nice to spend time - pictures don’t do it justice. Hot tub was clean and warm. Room was clean and spacious.
2023 年 2 月に 1 泊滞在

4/10 (不満)

Nanci

良かった点 : 清潔度
気になった点 : 客室の快適度
Ask for a room away from traffic & their restauran
Our room was dark and dingy, walls were SO thin that we heard everything in the room next door. We were kept up very late due to the noise. We also heard the busy street traffic. Perhaps it was the room but it was a very disappointing experience. We noticed the other side of the property had to endure Jack hammering from a construction site next door! Best thing was ample parking.
2023 年 2 月に 3 泊滞在

10/10 (非常に良い)

Gwen

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Immaculately maintained with very friendly staff. Very quiet and relaxing properly, and attached restaurant is outstanding.
2023 年 1 月に 4 泊滞在

8/10 (良い)

Jason

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cute place, bad wifi
This is a cute and charming hotel right in downtown. Clean and quiet and the restaurant is great. WiFi is horrible and kept cutting off and there is no desk.
2023 年 1 月に 2 泊滞在

10/10 (非常に良い)

Mary

2023 年 1 月に 1 泊滞在

10/10 (非常に良い)

Enrico

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic staff, room was always very, very clean. The food was excellent! Never had a bad meal. I highly recommend this hotel.
2023 年 1 月に 6 泊滞在

8/10 (良い)

Lori

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was very cute and cozy. The gardens were immaculately kept. The pool area was very clean and inviting. We used the restaurant twice. Both times excellent service and great food and drinks. We didn’t like the parking situation. Because the motel shares the parking lot with the restaurant, we could not find parking in the evening.
2023 年 1 月に 1 泊滞在

10/10 (非常に良い)

Arek、Edmonton

2022 年 5 月に 4 泊滞在

10/10 (非常に良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really enjoyed our stay. Lovely and charming.
2022 年 4 月に 2 泊滞在

10/10 (非常に良い)

dianne

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet
2022 年 3 月に 3 泊滞在

2/10 (非常に不満)

Mitchell

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Poor staff... Make it feel like they are doing you a favor for staying there. Check out times wrong. Place is ok... I won't stay there again.
2022 年 3 月に 3 泊滞在

8/10 (良い)

Donald

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Retro Charm
Hotel is comfortably old school, right down to old style door keys. The front desk is only staffed from 9 to 5. We received a voice mail saying we'd need to call if checking in after 5. We called and were told they would install a key lock and text the code to us. We arrived with no text no key lock and no staff. After calling the emergency number someone showed up with a key. We liked the retro feel, the bed was nice and poolside was charming. Don't expect an ice machine, coffee service or other niceties, but if retro simplicity at a reasonable price is your vibe, this could be your place. Be aware that the on-site Mexican restaurant is closed on Monday and Tuesday.
2022 年 3 月に 2 泊滞在

8/10 (良い)

Jay

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice quiet location. Room a bit sparse in amenities for the price. A desk and small frig would help. Limited desk hours not convenient for late check-ins or early checkouts. When called, desk clerk returned to property promptly when I arrived a bit late due to a delayed flight. Friendly service.
2022 年 3 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Adorable small hotel hidden from the busyness of life. Connected to it is a wonderful restaurant that has a outdoor courtyard with seating and festive environment. Love the Mexican Decour, tile, everything was top quality.
2022 年 3 月に 1 泊滞在