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マリオズ・シャドー・リッジの口コミ

3.5 out of 5
マリオズ・シャドー・リッジ
9003 Shadow Ridge Road, Palm Desert, CA

口コミ

8.8

非常に良い

評価 10 - 2286 件の口コミ中 1398 件が非常に良い" "
評価 8 - 2286 件の口コミ中 561 件が良い" "
評価 6 - 2286 件の口コミ中 185 件が普通" "
評価 4 - 2286 件の口コミ中 85 件が不満" "
評価 2 - 2286 件の口コミ中 57 件が非常に不満" "

9.2/10

清潔度

8.8/10

スタッフとサービス

8.8/10

設備とサービス

9.0/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

Michihisa

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2018 年 1 月に 2 泊滞在

10/10 (非常に良い)

Carmen

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Everything was perfection! Better than home. We will definitely be coming back soon.
2024 年 5 月に 2 泊滞在

4/10 (不満)

Elizabeth

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Checked out 24 hours early bathroom was dirty towels were dirty
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Tamara

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Perfect location. Pools were big and great for the whole family. Easy drive to attractions, food and freeway.
2024 年 5 月に 4 泊滞在

8/10 (良い)

Dorothy

良かった点 : 清潔度、施設のコンディションと設備
We loved the beauty of the resort and enjoyed watching the golfers from our patio. The room was nice and comfortable. The towels were rough. Need some softener. We could easily hear the people next door.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Helena

良かった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 5 泊滞在

10/10 (非常に良い)

Jill

Outstanding amenities for the whole family
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Paula

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 6 泊滞在

10/10 (非常に良い)

Leslie

良かった点 : 清潔度、施設のコンディションと設備
Always enjoy staying at Shadow Ridge! Our number one choice in the desert!
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Joe

2024 年 4 月に 1 泊滞在

8/10 (良い)

Nancy

2023 年 12 月に 4 泊滞在

6/10 (普通)

ANDRE、Bellevue

家族旅行
Need more dinings and activities for kids
2024 年 4 月に 4 泊滞在

10/10 (非常に良い)

Yelena

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 4 泊滞在

10/10 (非常に良い)

cheryl

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very well maintained & managed property! No complaints. Staff is very responsive to any requests.
2024 年 4 月に 5 泊滞在

6/10 (普通)

Jason

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Need more dining options
2024 年 3 月に 6 泊滞在

4/10 (不満)

Katie

家族旅行
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度、設備とサービス
My family will not be returning. My husband and I took our 10 year old son for spring break. When we arrived in our room we were all shocked at how tiny the space was. I can’t imagine how a family bigger than 3 would manage. For the price they charged I was expecting a full size fridge & stovetop. We couldn’t fit anything in the tiny fridge & had to live out of our coolers for 3 days. The restaurant on the property was closed & the wait & price for bar food was not worth it. So beyond the shockingly small room & outrageous prices we were charged, the cleaning service is what prompted me to write this negative review. When we checked in, they told us to schedule a room cleaning. So we left our room for three hours to be sure that the housekeeper had enough time. When we arrived back to our room, the housekeeper was still in our room and when she finally left we realized that the trash was not emptied and the sheets were not changed. I could not be more disappointed in the money I spent on this vacation & as I stated earlier, I will never return.
2024 年 3 月に 3 泊滞在

8/10 (良い)

Henry

2024 年 3 月に 3 泊滞在

6/10 (普通)

Kimberly

2024 年 3 月に 2 泊滞在

8/10 (良い)

Randall

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 3 泊滞在

6/10 (普通)

Gordon、Surrey

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
There was a mix up with the room I booked, they gave a $300 credit as compensation 👍
2024 年 3 月に 4 泊滞在

10/10 (非常に良い)

Amy

良かった点 : 清潔度、施設のコンディションと設備
Loved everything about thus place! Perfect for families !
2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

Maria

グループ旅行
Everything was great
2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

carol

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

Richard

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Beautifully landscaped, and a nice nice comfortable room.
2024 年 3 月に 2 泊滞在

6/10 (普通)

Dan

気になった点 : 清潔度
We like the friendly staff. The room we stayed in was not updated since 1998. Average service but expensive drinks by the pool.
2024 年 2 月に 10 泊滞在

2/10 (非常に不満)

Hannah

出張
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
The resort sucks to get around if you don’t have a car. Additionally, there are basically no real food options, just snack bars.
2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

Tina

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
|very nice and clean resort with great pools.
2024 年 2 月に 3 泊滞在

6/10 (普通)

Nichole

家族旅行
良かった点 : 清潔度、設備とサービス
The shower was not working properly and it appears they knew that and turned the room over that way and still charged me full price. When I asked for a different room they would not accommodate me.
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

nichole、el dorado

2024 年 2 月に 7 泊滞在

8/10 (良い)

Jennifer

2024 年 2 月に 5 泊滞在

10/10 (非常に良い)

Brian

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Property was absolutely clean. Staff very helpful. 3rd time here. Will be back for sure.
2024 年 2 月に 5 泊滞在

10/10 (非常に良い)

Sarah

良かった点 : 清潔度、施設のコンディションと設備
2024 年 2 月に 8 泊滞在

10/10 (非常に良い)

seung yun

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Beautiful golf course. Just around the corner!
2024 年 2 月に 4 泊滞在

10/10 (非常に良い)

Alex

2024 年 1 月に 7 泊滞在

10/10 (非常に良い)

Barbara

良かった点 : 清潔度、施設のコンディションと設備
2024 年 2 月に 11 泊滞在

8/10 (良い)

Paul

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
great property,clean, pools great but its extremely quite and not really kid friendly because of the noise kids produce. The walls are paper thin and you can hear everything through the walls,even normal conversation of your neighbors . We had a noise complaint just making dinner for the kids (age 2 and 5 ). 2 security offers came to room and told us to respect the neighbors..they were nice but firm.. it really killed our vibe for the resort and it kind of ruined the trip as we were scared to even talk for rest of trip in our room. Lots of seniors in this resort, so I can understand the noise complaint.
2024 年 2 月に 7 泊滞在

10/10 (非常に良い)

nichole、el dorado

家族旅行
Beautiful property
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Karyl

良かった点 : 清潔度、客室の快適度
2024 年 2 月に 4 泊滞在

6/10 (普通)

??

家族旅行
良かった点 : 清潔度、設備とサービス
Despite a good view of the golf court from the room, there was no room cleaning service, and only one small blanket provided for a twin sofa bed, and the room was small too.
2024 年 2 月に 2 泊滞在

8/10 (良い)

William

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Overall the resort was great. Restaurant was shutdown while we were there but otherwise no complaints. Will stay there again.
2024 年 2 月に 7 泊滞在

6/10 (普通)

Evan

良かった点 : 清潔度、施設のコンディションと設備
Wouldn’t stay at this location again. What morons place a refrigerator with an ice maker 3’ from where you sleep. Just about once every hour throughout the night the ice drops in the plastic container within the freezer and the water tray cycles waking you up. Very frustrating.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Staci

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It is a beautiful and very clean property. The room and kitchen were stocked perfectly. Loved our stay!
2024 年 2 月に 4 泊滞在

10/10 (非常に良い)

Dave

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
This was an outstanding facility, larger and more beautiful than we imagined. We've spent a lifetime in and out of hotels (prior airline crewmembers) and have rarely see a nicer room, from ammenities to bed, even the room layout was very very functional. Every need in the kitchenette was met, great charging ports exactly where needed, comfy couch to watch TV. GREAT bed! Frequent and helpful texts helped to set expectations as heavy rain closed some facilities. Smooth and quick check in and out. We don't have one critique to offer: Just Great, and highly recommended.
2024 年 1 月に 3 泊滞在

10/10 (非常に良い)

Craig

良かった点 : 清潔度、客室の快適度
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Allison

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
This is our second visit to Marriott's Shadow Ridge. The property is impeccably maintained. Guest services are second to none. They were so helpful and accommodating and communication excellent! Five star service. Lots of activities planned as well. Pool areas are clean and beautiful! Love the big outdoor pool screen to watch sports and movies. Proximity to area amenities is fantastic. Safe and beautiful. Will stay again.
2024 年 1 月に 11 泊滞在

8/10 (良い)

Mark

良かった点 : 清潔度、客室の快適度
Week Stay at Shadow Ridge
Overall, the property was very nice, with lots of activities, though mostly aimed at kids. The condo was very nice and spacious, perfect for an extended stay. Though we had to call several times to get all of the supplies that we needed as they were not stocked or stocked with a very small amount. The main restaurant being closed was a huge bummer as that meant if you wanted to eat onsite it was at a poolside restaurant/bar. However, the location was very convenient to most areas of Palm Desert and Rancho Mirage,
2024 年 1 月に 8 泊滞在

4/10 (不満)

宿泊されたお客様

unaccommodating 10 AM check out policy
Check out time is 10 AM. We needed the room in order to prepare for a competition and they would not budge even by one minute … basically “get the heck out at 10 AM”. I should add that it was a Sunday. Not very accommodating in my opinion. I didn’t see any housekeeping staff working at 10 AM on a Sunday. It seems like the 10 AM policy is just for their own convenience.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Andrew

家族旅行
良かった点 : 清潔度、客室の快適度
Spacious, relaxing and beautiful scenery
Large room, kitchen, and outdoor seating all perfect for our short two night stay. The views of palm trees, with snow capped mountains surrounding the property is spectacular.
2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

Chelan

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Well kept property with great views of the surrounding mountains
2024 年 1 月に 4 泊滞在

8/10 (良い)

Luke

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
There was no restaurant open for dinner on site so had to go to other resorts to eat supper. Which cost extra Uber rides everyday.
2024 年 1 月に 4 泊滞在