A great place for kids as there is a lot of rides to play. A quite place for relaxing too
Choo
2019 年 12 月に 2 泊滞在
2/10 (非常に不満)
Stephen
家族旅行
2019 年 12 月 28 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Waste of money, pathetic staff utter madness!!!!!!
Where can I start?!
To get there it’s on a diet track.
To check in they had no info on the booking and when they found it they told us only 2 people per room - we had 3 rooms for 9 people!
At check you get many tickets all different colours for different activities. If you don’t have your tickets you cannot do anything!
For example - mother and father take 2 kids swimming with 2 tickets. The guy rejects the parents and let’s the kids in. Parents had to watch outside the fence.
Tried to go in the water park and asked to buy beer - not allowed because after 2 and before 5...left the water park and bought a beer from the restaurant 20metres away and stood outside the water park.
Utter madness and when we complained we were told not you need tickets to get into the water park and offered no apology that a 6 year old and 11 year old were left in the water park by themselves. Asked about beer and they said - ‘actually restaurant is not allowed to sell also!!!
Complete and utter waste of money - tickets required for everything - in a resort with 24hour security.
Feel absolutely ripped off as we spent 15,000 thb for this booking.
We will never go back!!!
Stephen
2019 年 12 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2019 年 12 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Service staff is nice to bring us personally to room when we check at night around 8 plus. Some fun activities like atv, sky jump, sky cable car, mini water park-
宿泊されたお客様
2019 年 12 月に 1 泊滞在
6/10 (普通)
yeong
家族旅行
2019 年 12 月 20 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
The stay generally ok. But on 1st night there was a power outage causing no aircons and light for a moment. The staff limitation of English make enquiry difficult.
Suitable for big family. Lot of activities in there.
宿泊されたお客様
2018 年 12 月に 1 泊滞在
8/10 (良い)
Ong
2018 年 12 月 23 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Good Place to stay if you manage your expectation.
Room and toilets are very worn out.
But the good service (staffs speak very basic English), the inclusive breakfast and the free tickets to their in-house activities sort of make up for it as my young kids enjoyed the activities despite complaining about the condition of the room and toilet.
Do now that the extra bed is a very hard mattress placed on the floor.