バーベキュー / ピクニック エリア

アロハ シービュー リゾート モーテルの口コミ

4 out of 5

口コミ

7.0

良い

評価 10 - 342 件の口コミ中 82 件が非常に良い" "
評価 8 - 342 件の口コミ中 117 件が良い" "
評価 6 - 342 件の口コミ中 65 件が普通" "
評価 4 - 342 件の口コミ中 42 件が不満" "
評価 2 - 342 件の口コミ中 36 件が非常に不満" "

7.2/10

清潔度

7.8/10

スタッフとサービス

6.4/10

設備とサービス

6.4/10

施設のコンディションと設備

5.8/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 9 月に 2 泊滞在
RVからの返信 (投稿日 : 2018 年 10 月 3 日)
Thank you for your feedback. Hope you had an enjoyable and memorable experience staying at Aloha. We look forward to hosting you again.

4/10 (不満)

acco、日本

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
写真とは大きく異なる
ロケーションとプールがあること、2ベッドルームで快適そうな写真を見て、他よりも少々高額ですが予約をしました。・・・が、予想と期待を大きく裏切る宿泊となりました。 まずは部屋。リビングについているドアから直接部屋に入るスタイルなのですが、リビングに飾ってある絵はどれも色あせ、ソファーカバーの色も抜け、ラウンドテーブルのふちはボロボロ。キッチンはかび臭く、収納してあるキッチン用具や皿なども使いたくないと思うような状態。 部屋はそれぞれタオルが綺麗に畳まれてベッドの上に置かれていましたが、シャワー室のシャワーは高い位置にあり(これは古い建物ならば仕方が無いのですが・・・)お湯が途中で途切れる始末・・・。 そして、動物アレルギーとスギ花粉のある娘はクシャミや鼻水が止まらず、ついでに親の私達も何だか鼻がむずむず・・・。 北島の旅では多くのサービスドアパートメントに宿泊しましたが、唯一このような状態になったのはこの施設だけでした。 値段が安いホテルなら仕方が無いのですが、値段との釣り合いが取れていないため、だいぶ不満が残る滞在でした。 唯一の救いが、スタッフがとても明るかったことでしょうか。パイヒア再訪の際には、おそらくもう利用はしないでしょう。
2018 年 1 月に 1 泊滞在

2/10 (非常に不満)

Tearani

家族旅行, 小さなお子様連れの家族旅行
気になった点 : 施設のコンディションと設備
Disgusting, pool wasn’t open. Spa was cold, service is terrible when been told when your room is. Bugs in the bed witch looked like they were slept in. 3 towels for a family of 4. Couch was broken, room smelt wet and damp horrible smell. We didn’t end up staying because the smell was unbearable with small kids
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

thakur

2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

sarah

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
When we got there no one was in office have to ring a bell and wait. Place is run down the pool side room was dirty and moldy everything is broken. Everything is old like the old school houses. Pool gate is broken and my 3 year old walked straight in pool was uncovered and out of order very unsafe. I requested a upgrade pretty fast there was 1 thank goodness was my bday and felt like it was just depressing. Paid only a fraction more for new room which wasn't to bad was definitely better than first room looks wise however lots was still broken. Door knob at bk fell off every time u closed it, toaster didn't work, certain hanger had no screws in one side, mold on blinds, burn mark in carpet list goes ons .. bbq was broken and rusty, swing chair in garden broken, spa dirty. Games room is ok but definitely needs a upgrade radio was secured down but didn't work so thats pointless. This place has so much potential but just is not maintained and would not go back or waste my money.
2024 年 4 月に 2 泊滞在

2/10 (非常に不満)

Lawerance

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Found it very unhygienic, things not working properly and pests in the room. And there is hardly anyone at the service desk to assist. Extremely disappointed. But if you are booking late and just need to stop for a night, this can work.
2024 年 4 月に 5 泊滞在

6/10 (普通)

Navin

Average
2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Hina

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s filthy motel, and has safety issues It needs exhaust fan in bathroom and toilet. Need cleaning and proper renovation. And not value worthy as per price. Half of the lights don’t even work.
2024 年 3 月に 1 泊滞在

4/10 (不満)

Rohit

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Our Apartment was very dirty, some lights not working. When we booked, it said pool side Apartment but when we checked in it said pool closed . With that price it was not worth.
2024 年 3 月に 1 泊滞在

8/10 (良い)

Verena

カップルで旅行
良かった点 : 清潔度
Schon ein bisschen in die Jahre gekommen, aber zweckmäßig. Mir hat nicht gefallen, dass drei abgeschlossene Türen vorhanden waren…
2024 年 3 月に 1 泊滞在

8/10 (良い)

Nathalie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
You have everything you need but it’s old.
2024 年 2 月に 1 泊滞在

6/10 (普通)

Jenny

家族旅行
Spacious clean room .
2024 年 2 月に 3 泊滞在

6/10 (普通)

darren

出張
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
A very tired Motel. Facilities simply old and tired, worn with age/use.
2024 年 2 月に 1 泊滞在

6/10 (普通)

Louisa

気になった点 : 清潔度、施設のコンディションと設備
It just needs a good over hall , no milk and bathroom pretty low standard . Pool Was filthy
2024 年 2 月に 1 泊滞在

6/10 (普通)

Amina

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
We dont normally give bad rating but the property need maintainence..
2024 年 2 月に 1 泊滞在

6/10 (普通)

Dan

家族旅行
This property is slightly far from central, it is off speed limit 80km road, need to be extra careful drive or walk out from both sides. Walking distance to the beach which is nice, kitchen facilities are not at their best, all pots and pans without lids, no dishwashing liquid.
2024 年 1 月に 2 泊滞在

6/10 (普通)

Ryan

2024 年 1 月に 1 泊滞在

2/10 (非常に不満)

Kasia

2024 年 1 月に 4 泊滞在

4/10 (不満)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not recommended
Old, outdated, hairs in the bathroom, door hard to close, pool not usable because of debris, algaes and dirt. Definitely a no-go! Very disappointing because the price was still quite up. Fotos must have been from decades ago.
2024 年 1 月に 1 泊滞在

4/10 (不満)

Clive

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
"seaview" not really... it is not in the main bay and does not really have the seaviews. The place is run down, only surface clean, the pool looked terrible. Would not recommend.
2024 年 1 月に 2 泊滞在

4/10 (不満)

David

気になった点 : 施設のコンディションと設備
2024 年 1 月に 2 泊滞在

8/10 (良い)

Freda

2024 年 1 月に 1 泊滞在

2/10 (非常に不満)

Jonda

カップルで旅行
気になった点 : 清潔度、スタッフとサービス
On arrival I waited inside the office as the door was open for 20 minutes before the receptionist arrived and was told I should of pushed a buzzer outside. He was rude and not helpful so I left and didn't end up staying there I have requested a refund
2024 年 1 月に 1 泊滞在

6/10 (普通)

Click bhang.trifsubrosupwa.ml Go

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Good location, a little far to walk to beaches, but easy to drive to. However, the room and equipment are required to maintenance and updating. The ventilation in the room is very poor, there is no fan, and the room door will squeak.
2023 年 12 月に 2 泊滞在

6/10 (普通)

Natasha

2024 年 1 月に 5 泊滞在

6/10 (普通)

Ross

カップルで旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
The taps in the kitchen and bathroom where faulty and dripped the entire time, a light fitting was just hanging out of the ceiling and the wall behind the stove was badly stained yellow. These are very easily fixed with very basic maintenance.
2024 年 1 月に 1 泊滞在

6/10 (普通)

Kim

グループ旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Not as represented in the photos
Friendly staff, good size clean rooms however, the whole complex is very outdated and in need of renovation. The oven didn't work, the taps wouldn't turn off properly, the games room needed painting and the equipment needed replacing. The swimming pool was dirty and dangerous as the ladder to get in and out was broken and so we had to put a plastic garden chair in to be able to hoist ourselves out!
2024 年 1 月に 3 泊滞在

2/10 (非常に不満)

Renee

2024 年 1 月に 1 泊滞在

2/10 (非常に不満)

Jason

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在

6/10 (普通)

Ramzan

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Nice place however rooms did not have enough PowerPoints, there’s no aircon so we relied on fans but had to place fan in corridor due to lack of PowerPoint availability. Light in one room was also very dim.
2023 年 12 月に 1 泊滞在

4/10 (不満)

Ward

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Unfortunately like a lot of motels this property could do with a huge makeover, The bathroom had mould on the skirting boards, there was a hole in the ceiling above the dining area and the couch had disgusting stains on it!. I had considered complaining to the staff but thought a bad review would get more attention. Sorry guys but you let us down and we wont be back nor will I recommend you to any person. Please spend some money on the property and do better!
2023 年 12 月に 3 泊滞在

6/10 (普通)

Amit

家族旅行
良かった点 : 清潔度、スタッフとサービス
2023 年 12 月に 1 泊滞在

4/10 (不満)

Justin

気になった点 : スタッフとサービス、施設のコンディションと設備
Over priced Showers not work Run down
2023 年 12 月に 1 泊滞在

4/10 (不満)

Jo

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, convenient and pleasant manager but photos are not a true depiction of the premises unfortunately The pool was very green and unclean The ladder into the pool was broken The lawns were all un mown and garden furniture very untidy and tired Our unit was clean but the Venetian blinds had brown splatters of something all over them and the bathroom could have been a bit cleanet with pink mould and lino.pulling up Has potential to be a great little motel with a bit of elbow grease
2023 年 12 月に 3 泊滞在

2/10 (非常に不満)

Janani

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Shabby motel
Bad experience, poorly maintained property. Kitchen is badly equipped, the motel apartment was in a bad condition. 1. No kitchen tissues or even other tissue box 2. Beds are shaky 3. Couldn’t even lock the room, it was open when we checked in. We couldn’t go to the beach as we couldn’t lock the room. 4. Motel doesn’t even provide fresh milk for coffee. The only motel in the whole of NZ who didn’t provide fresh milk, but creamer - bad experience. I wouldn’t refer it to anyone.
2023 年 12 月に 1 泊滞在
RVからの返信 (投稿日 : 2023 年 12 月 26 日)
Thank you for investing your time in providing us with your review. Your feedback is immensely valuable to us as it aids in pinpointing areas where we can enhance the overall guest experience. We regret to hear about the challenges you encountered during your stay.We sincerely apologize that we were not informed of these issues while you were with us, as we would have promptly addressed them to ensure your satisfaction. Additionally, please be aware that UHT Milk sachets have been discontinued , and we are actively seeking an alternative solution. Your insights assist us in refining our services, and we are committed to making the necessary improvements. Thank you again for sharing your thoughts with us.

2/10 (非常に不満)

Saajid

カップルで旅行, 家族旅行
Nothing to say very very poor
2023 年 12 月に 1 泊滞在

4/10 (不満)

Mustafa

気になった点 : 清潔度、施設のコンディションと設備
Poor facilities. Bathroom was not clean. Pots not clean. Worn out used dish washer scrubber. Roaches
2023 年 12 月に 2 泊滞在
RVからの返信 (投稿日 : 2023 年 12 月 26 日)
Thank you your time to share your feedback. I sincerely apologize for the disappointment you experienced with the room, and I want to assure you that I have personally discussed this matter with our housekeeping team to prevent any recurrence.We value your input and encourage you to always communicate with our property during your stay if you encounter any issues or shortcomings. Your feedback is essential in helping us address concerns promptly.Furthermore, please be informed that our property underwent a comprehensive pesticide treatment in the first week of December as part of our annual maintenance program. This measure is taken to ensure a comfortable and pest-free environment for our guests. Thank you for bringing your concerns to our attention, and we appreciate your understanding as we work to enhance our services.

2/10 (非常に不満)

Jeslyn

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place so does not meet what the photos show on the web page. It is a very run down place. The hand basin was apart and broken, had mold around the taps. The oven needed a good bloody clean. The bed was hard to sleep on. The loo was not bloted to the floor that ot moved every time someone sat on it. Sofa ypu could feel the springs. The spa pool not working and the pool needed a good bloody clean. And a large family group had a party until early hours in the bloody morning
2023 年 11 月に 2 泊滞在

2/10 (非常に不満)

Lily

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We have been going here for years. Because it's great for children. Games room, OUT OF ORDER SPA, pool and playground. However, when leaving and ready to compliment the manager, for another stay to add to the book of memories. I was told by the manager that a guest requested refund because of noise - From our children! This was very Suprising to me because, 1. we never received 1 noise complaint the entire night 2. Our children where asleep by 11pm. 3. There where people drinking in the bottom unit who's music went on to early hours of the morning (that we didn't complain about, because like us, they also deserve to enjoy there stay) However, after apologising to the manager (even though I didn't have to) he said it's too late for an apology!!! Therefore, Mr manager of aloha seaview motel, what's the games room, playground and pool for? The mosquitos?
2023 年 11 月に 1 泊滞在

4/10 (不満)

Shaneel

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Would not recommend this place at all. I would spend at least $50 more a better accommodation purely due to how bad this is. The grass and trees were not trimmed, the cladding of the structure was inconsistent and looks very Old and broken. The photos are super deceiving, the property for doesn't look like the photos. The pool appears to be dirty and I would not recommend using their facilities, it looks like no one has used it for years and the place have a smell. The sign about the spa needing a part looks to be super old, the colour on the sign has even faded so I presume this is a trap for people to book. Save your money and book somewhere else, this place is not worth ruining your trip
2023 年 11 月に 1 泊滞在
RVからの返信 (投稿日 : 2023 年 12 月 26 日)
Thank you for sharing your feedback with us. We'd like to inform you that our property was undergoing renovations, and we encountered challenges with the SPA pool, which took us three weeks to repair. It's important to note that both of these issues were clearly communicated on our website, providing guests with information about closures and ongoing renovations.

6/10 (普通)

Lynda

良かった点 : 清潔度、スタッフとサービス
2023 年 11 月に 1 泊滞在

4/10 (不満)

Maria、Dargaville

家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス
Property looked clean from a distance, closer look was old and dusty and overgrown. Was quite and safe, staff attended to us when asked. Our room had previous guests food in it and bathroom sink kept getting blocked we fixed it ourselves. Spa needed maintenance so unavailable. Pool was swimable, no shallow area for kids. Lots of fixing up to do.
2023 年 11 月に 1 泊滞在

6/10 (普通)

David

カップルで旅行
The room was very spacious bed linen and towels very clean but other areas could be better.. it’s a shame all the gardens have been let go. As well as the place in general. Price was good for staying at a top location.
2023 年 11 月に 1 泊滞在

6/10 (普通)

David

気になった点 : 施設のコンディションと設備
2023 年 11 月に 1 泊滞在

2/10 (非常に不満)

Melissa

ペット同伴の旅行, 家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Googled pet friendly motels and this was the first property to pop up also searched pet friendly on Expedia also first to pop up so booked back in September. Even wrote on on special requirements that we were bringing two small dogs. Turn up on the day to book in check in and start to unload and manager comes out we do not take dogs we changed our policy. After a bit of negotiation we agreed to pay a cleaning fee for the dogs and agreed to keep them off furniture and crated if not on lead. We booked two rooms dogs did not go into second room. Upon entering our room and looking around we found dead cockroaches in the cupboards, dirty fridge, windows with no latches on, table was marked from someone elses curry, the pool looked very dirty, tap in kitchen dripping, opened the wardrobe and it stunk musty, stove, utensils, glasses, plates not clean, shower dirty, 1 flannel between 3 of us. Mould in cupboards, damp ceilings and mould in rooms, dirty doors would never go again
2023 年 11 月に 1 泊滞在

6/10 (普通)

kelvin

グループ旅行
良かった点 : 清潔度
Was clean and tidy but quite dated. Part of me booking this property was the pool and spa but was not operational. Parking not great and limited. Was running late for checkin and tried xalling several times with no response by phone or email.
2023 年 11 月に 2 泊滞在
RVからの返信 (投稿日 : 2023 年 12 月 26 日)
Thank you for sharing your feedback with us. We would like to inform you that we encountered issues with the SPA pool, and it took us three weeks to complete the necessary repairs. However, we sincerely apologize for any missed communication on your arrival date. We understand the importance of keeping our guests informed, and we appreciate your understanding as we continually strive to enhance our communication processes. Your feedback is valuable to us

4/10 (不満)

Casey

2023 年 10 月に 1 泊滞在

6/10 (普通)

Ana Maria

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
The swimming pool needed a good clean. There was no step to get in an out of the pool. The sofa bed we had in our room was broken so had to exchange for another bed, which was uncomfortable. Play ground needs an up grade. staff were friendly and supportive.
2023 年 10 月に 1 泊滞在

6/10 (普通)

Jamie-lee

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
.
2023 年 10 月に 2 泊滞在

2/10 (非常に不満)

Dhawal

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Don’t go by the photos of property, not worth staying unless no option
2023 年 10 月に 2 泊滞在