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"We were on lock down due to the cartel lighting cars on fire. The staff was amazing even though they weren’t allowed to leave the property either. Smiles and kindness. The trip was a little stressful but we all enjoyed it. I would go back. "

"Great place! Great people!"

"Great resort, friendly welcoming staff "

"The hotel hit all the marks for what our family was wanting. Its a neat layout, the staff were all so friendly! For us we've been to PV alot.. so we knew it was okay we weren’t on the beach, the shuttle was fast and we didnt have to wait much, once down at the beach the food and drinks along with the service were awesome! The buffet food was so so but thata resort food, we never went hungry the chicken and beef fajitas were my fav, along with the japanese fancy dinner! This hotel was like no other a real neat jungle experience. Having our rooms beautifully cleaned when we came back from being in the sun all day was the highlight alonf with the icecrean machine and the late check out they offered. Only thing I'd change which wasnt horrible at first... was the music.. maybe have a longer rotation of music and with so many pools offer a different day in each area, like some spanish music. We come to mexico for the spicy culture. Thanks for the fun family trip "

"Todo bien "

"Loved it, except for some one leaving their dog in the room to bark all night."

"The view of the ocean is beautiful. "

"Overall the stay was decent, but there were a couple of issues that made it less comfortable. The main concern was the water in the room — it had a very strong, unpleasant smell that lingered on your skin and hair after showering. Overall the stay was decent, but there were a couple of issues that made it less comfortable than expected. The main concern was the water in the room — it had a very strong, unpleasant smell that lingered on your skin and hair after showering. Unfortunately, the odor also seemed to spread throughout the room. Parking was another inconvenience. Each time you leave and return, you have to notify the hotel so they can grant access again. This process is a bit cumbersome, especially if you plan to come back late at night or go in and out several times during your stay. "

"At check in they gave us the wrong room. The next day the proper room we got smelled like sewage. "