Coffee pot and ice bucket in bathroom, toilet seat broke, thermostat was non functioning. Staff blocking elevators, were not very friendly. Big disappointment after staying in Panama Beach Comfort Inn.
Carol
2024 年 5 月に 1 泊滞在
4/10 (不満)
Zaybrianna
家族旅行
2024 年 5 月 5 日
気になった点 : 清潔度、設備とサービス
The room smelled of feet I had to go buy air freshener there was no other rooms available there was a rag left from previous tenants hanging on shower curtain couldn’t use the closet it was rust everywhere and it smelled of pee so just left my stuff in my suitcase also looked as if Somone killed a bug on the wall and smeared it and just left it there. I wasn’t really happy for 300$ but it is what it is.
Zaybrianna
2024 年 5 月に 2 泊滞在
8/10 (良い)
Jim
2024 年 4 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I didn't like that the pool was not open it was 80° outside
Jim
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Bucky
2024 年 3 月 24 日
Bucky
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Merrilly
カップルで旅行
2024 年 3 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good, friendly staff. We have stayed before and will again. Thank you!
Merrilly
2024 年 3 月に 3 泊滞在
8/10 (良い)
Freddie
出張, グループ旅行
2024 年 3 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Enjoyed my stay
Freddie
2024 年 3 月に 1 泊滞在
2/10 (非常に不満)
Timyiaka
出張, 家族旅行
2024 年 1 月 23 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My 1st night was met with roaches!! I was told that the workers stayed in that room and that may have been the reason. I was then moved to the 2nd floor and the issue was the same. I notified the staff who immediately acknowledged the issue and issued a refund. A short time thereafter, the front desk staff came banging on my door asking why we were still there. I directed her away from my door, closed it and got dressed to then converse with her at the front desk. She was unprofessionally dressed in spandex and a wrinkled T-shirt and stated that her title was “front desk!” She tried to explain that she was sent by another front desk employee. I suggested they receive customer service training and understand how important it is for them not to further aggravate a guest and especially a guest that experienced a roach infestation issue. I took pictures and video, shook out our clothing, packed and left within the hour at midnight. Never again!!!!