Great food, experience and outstanding customer service
Iyke
2023 年 12 月に 3 泊滞在
6/10 (普通)
UZOMA
家族旅行
2024 年 1 月 18 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
Check in process is laborious, and time consuming. Front desk staff are not attentive and need additional training.
UZOMA
2024 年 1 月に 1 泊滞在
6/10 (普通)
UZOMA
家族旅行
2023 年 12 月 30 日
気になった点 : スタッフとサービス
Check in was laborious, time wasting and two hours later than advertised check in time. Service was average. Hotel.com, and local hotels reservation information did not sync either due to intentional deliberate action, or outright careless. I highly suspect the former and not the later. Service and experience witnessed was not typical of my experience at Protea.