外観

ホリデイ イン ホテル & スイーツ オタワ カナタ IHG ホテルの口コミ

3 out of 5

口コミ

8.8

非常に良い

評価 10 - 1003 件の口コミ中 556 件が非常に良い" "
評価 8 - 1003 件の口コミ中 335 件が良い" "
評価 6 - 1003 件の口コミ中 64 件が普通" "
評価 4 - 1003 件の口コミ中 25 件が不満" "
評価 2 - 1003 件の口コミ中 23 件が非常に不満" "

9.0/10

清潔度

9.2/10

スタッフとサービス

8.4/10

設備とサービス

8.6/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
食事・買い物に便利
徒歩で動ける範囲に飲食店も多くあり近隣のホテルに比べて使いやすい。 ダウンタウンとは離れているが、近くにバス停もあり簡単にいくことができる。
2018 年 7 月に 1 泊滞在
Veronica Will, Guest Experience Managerからの返信 (投稿日 : 2018 年 8 月 2 日)
Thank you for sharing your experience from your stay at the Holiday Inn & Suites Ottawa Kanata. We are happy to hear that you enjoyed your stay with us and we look forward to welcoming you back on your next visit!

10/10 (非常に良い)

Dennis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Awesome location
2024 年 3 月に 2 泊滞在
Melissaからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Dennis,Thank you for your fantastic review! We're thrilled to hear that you found our location to be awesome.At Holiday Inn Kanata, we're proud of our convenient setting near Restaurants and shopping... etc. Being centrally located allows our guests to easily explore and enjoy all that Kanata has to offer.We appreciate your kind words and hope to welcome you back for another wonderful stay soon!Best regards,

10/10 (非常に良い)

robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The sofa bed the matress was not comfortable. And the door were very noisy when they were open or close. This matter was taken care though.
2024 年 5 月に 2 泊滞在
Melissaからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Robert,Thank you for taking the time to share your feedback with us. We truly appreciate your insights as they help us ensure that every aspect of our guests' experiences meets their expectations.While we're delighted to hear that we were able to promptly address the issues you encountered with the sofa bed and the noisy doors, we apologize for any inconvenience they may have caused during your stay. Your comfort and satisfaction are of utmost importance to us, and we're committed to resolving any issues that may arise to ensure you have a pleasant stay with us.Your feedback is invaluable as it allows us to identify areas for improvement and take corrective actions to enhance the experience of our guests. We thank you for bringing these matters to our attention and for giving us the opportunity to address them promptly.We hope that despite these initial challenges, you were still able to enjoy your time with us. If there's anything else we can do to make your future stays even more comfortable and enjoyable, please don't hesitate to let us know.We look forward to welcoming you back in the future for a seamless and enjoyable experience.Warm regards,

10/10 (非常に良い)

Hector

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to Stay in Kanata
2024 年 5 月に 4 泊滞在
Melissaからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Hector,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a great stay with us and that our hotel exceeded your expectations. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're delighted to know that we succeeded in doing so during your visit to Kanata.Your kind words serve as a great source of motivation for our team, and we're grateful for your recognition of our efforts. We strive to create memorable experiences for all our guests, and we're glad to have made a positive impression on you.Should your travels bring you back to Kanata in the future, we would be honored to welcome you back for another wonderful stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Thank you once again for choosing to stay with us. We look forward to welcoming you back soon!Warm regards,

10/10 (非常に良い)

Ilie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms are splendid, at some point i was walking around carefull not to disturb anything. Staff are friendly, including cleaning staff, shopping plaza right there, minutes of walking. A bit of the shame the renovation constructions on one side is a little detrimental to the overall look of the hotel. I would come back here any time
2024 年 5 月に 2 泊滞在
Melissaからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear IIie,Thank you for sharing your feedback with us following your recent stay. We're thrilled to hear that you found our rooms to be splendid and that you enjoyed the welcoming atmosphere created by our friendly staff, including our diligent cleaning team. Ensuring our guests feel comfortable and at home is our top priority, and it's wonderful to know that our efforts were appreciated during your stay.We're also pleased to hear that our hotel's proximity to the shopping plaza added convenience and enjoyment to your experience. Providing easy access to amenities and attractions is important to us, and we're glad you found the location to be convenient for your needs.We appreciate your understanding regarding the renovation constructions on one side of the hotel. While we strive to minimize any disruptions during such projects, your feedback is invaluable as we continue to improve and enhance our facilities.We're delighted to hear that you would choose to return to our hotel any time, and we look forward to welcoming you back with open arms. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,

2/10 (非常に不満)

Ardith

ペット同伴の旅行, 出張
I double booked a couple days before and I had to move out. We canceled the reservation as they did directly from the hotel directly to you as it was their mistake so there is no charge for me for this past reservation.
2024 年 5 月に 4 泊滞在
Melissaからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Ardith,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced due to the double booking situation. Ensuring a seamless and stress-free experience for our guests is paramount to us, and we regret any inconvenience this may have caused.We're pleased to hear that our staff was able to assist you promptly and efficiently in canceling your reservation without any issues. Providing exceptional service, even in challenging situations, is a priority for us, and we're glad we could resolve the matter to your satisfaction.Your understanding and patience are greatly appreciated, and we thank you for bringing this matter to our attention. We value your feedback as it helps us identify areas for improvement and ensure that we continue to deliver the high level of service our guests deserve.We hope to have the opportunity to welcome you back in the future for a more seamless and enjoyable stay. If there's anything else we can assist you with, please don't hesitate to reach out to us directly.Warm regards,

6/10 (普通)

Garrett

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 1 泊滞在
Melissaからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Garrett,Thank you for your kind words! We're thrilled to hear you enjoyed your stay with us. If there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon!Warm regards,

6/10 (普通)

raffael

気になった点 : スタッフとサービス
2024 年 5 月に 1 泊滞在
Melissaからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Raffael,Thank you for taking the time to share your feedback with us. We truly value the insights provided by our guests as it helps us in our continuous efforts to enhance the guest experience.We are genuinely sorry to learn that we did not fully meet your expectations during your recent stay with us. Please accept our sincerest apologies for any inconvenience or disappointment you may have experienced.Your feedback is invaluable to us, and we will certainly take it into consideration as we strive to improve our services and facilities. It is our utmost priority to ensure that all our guests have a memorable and enjoyable stay with us.We would love the opportunity to make amends and showcase the true hospitality that we are capable of providing. If your travels bring you back to Holiday Inn Kanata, we would be honored to welcome you once again and ensure that your next stay surpasses all expectations.Please feel free to reach out to us directly if there is anything we can assist you with or if you would like to discuss your experience further.Warm regards,

10/10 (非常に良い)

Robert

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The bedding is fantastic. High quality bed sheets make all the difference. Overall the facility and rooms are clean and the staff was all excellent. This was my second stay and I will likely return on my next trip to Ottawa.
2024 年 5 月に 1 泊滞在
Melissaからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Robert,Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are thrilled to hear that you enjoyed your recent stay at our hotel.It's wonderful to know that you found our bedding to be fantastic and that our high-quality bed sheets made a positive difference in your comfort. We take great pride in providing our guests with a comfortable and enjoyable experience, and it's rewarding to hear that our efforts are being noticed.Additionally, we're delighted to hear that you found our facility and rooms to be clean and well-maintained. Maintaining a high standard of cleanliness is one of our top priorities, and we're glad that it contributed to your overall satisfaction.Your compliments about our staff mean a lot to us as well. We're fortunate to have a dedicated team who are committed to providing exceptional service to our guests, and I'll be sure to share your kind words with them.We're honored that you chose to stay with us again during your visit to Ottawa, and we look forward to welcoming you back for your next trip. If there's anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know.Thank you once again for your positive feedback and for being a valued guest. We can't wait to have the pleasure of hosting you again soon!Warm regards,

10/10 (非常に良い)

Emily

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk staff were great and when they realized I was staying myself but booked the two bed option (as it was on special for pricing) they offered me a king suite with only one bed, no extra charge. It was a great thought and I was happy to accept the switch/upgrade
2024 年 5 月に 1 泊滞在
Melissaからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Emily,Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our front desk staff. It's wonderful to know that our team went above and beyond to ensure your comfort and satisfaction during your stay. We're delighted that you appreciated the thoughtful gesture of upgrading to a king suite, and we're even happier that it contributed to making your stay with us enjoyable. Your kind words mean the world to us, and we can't wait to welcome you back for another fantastic experience soon!Warm regards,

10/10 (非常に良い)

Haylie

2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

JIan

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice
2024 年 5 月に 1 泊滞在
Melissaからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Jlan,Thank you so much for taking the time to share your positive feedback with us! We're thrilled to hear that you enjoyed your stay at our hotel. It was our pleasure to ensure that your experience was memorable and enjoyable. Your kind words truly motivate us to continue delivering exceptional service. We look forward to welcoming you back again soon!

8/10 (良い)

ALLAN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Melissaからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Allan,Thank you for choosing to stay with us and for sharing your feedback! We're glad to hear that you had a mostly positive experience during your time here. Your comments have been noted, and we're already working on ways to enhance the aspects you highlighted. It's our goal to continually refine our services, and your input is invaluable in that process. We hope to welcome you back soon for an even better stay.

6/10 (普通)

JOE

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 2 泊滞在
Melissaからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Joe,Thank you for your recent stay at Holiday Inn Kanata and for sharing your thoughts with us. We appreciate your feedback, as it helps us improve our services.While we're glad you found our accommodations satisfactory, we're sorry to hear we didn't fully meet your expectations. Rest assured; we're taking steps to address your concerns for your next visit.We hope to have the opportunity to welcome you back soon and provide you with an exceptional experience.Warm regards,

10/10 (非常に良い)

Celeste

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Awesome staff. Offered King Suite. Loved the stay.
2024 年 4 月に 1 泊滞在
Melissaからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Celeste,It was our pleasure to exceed your expectations. We can't wait to welcome you back for another unforgettable stay.Warm Regards,

8/10 (良い)

I Chieh

グループ旅行
良かった点 : 設備とサービス
Nice Reno, low water pressure for the sink Liked the extra shelving in bathroom. Wished there was a plug near hallway mirror to get ready
2024 年 4 月に 2 泊滞在
Melissaからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear I Chieh,Thank you for your feedback! We're thrilled to hear that you appreciated our recent renovations, especially the extra shelving in the bathroom. Your satisfaction means a lot to us. We'll definitely take note of your suggestion about adding a plug near the hallway mirror for convenience during your stay. We're committed to continuously improving our accommodations to ensure a comfortable experience for all our guests. Looking forward to welcoming you back soon!

10/10 (非常に良い)

John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I count on this place each time I am in town.
2024 年 4 月に 2 泊滞在
Melissaからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear John,Thank you for your kind words and excellent review! We're thrilled to hear that you had such a wonderful experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the future.

8/10 (良い)

Maura

2024 年 4 月に 1 泊滞在
Melissaからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Maura,While we're thrilled to have met most of your expectations, we acknowledge that there were some shortcomings. Rest assured, we're committed to making your next visit exceptional and exceeding your expectations. We look forward to welcoming you back and ensuring your experience with us is nothing short of superb.Warm regards,

8/10 (良い)

jingling

2024 年 4 月に 2 泊滞在
Melissaからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Jingling,Thank you for sharing your positive experience! While we're thrilled to have met most of your expectations, we acknowledge that there were some shortcomings. We're committed to making your next visit exceptional and exceeding your expectations. We look forward to welcoming you back and making your experience with us excellent.Warm Regards,

10/10 (非常に良い)

Andy

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff clean rooms
2024 年 4 月に 4 泊滞在
Melissaからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear Andy,Your feedback is greatly appreciated and serves as a source of inspiration. Thank you for taking the time to share your thoughts; they truly brightened our day!

10/10 (非常に良い)

Hector

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
La atención del personal es sobresaliente, estamos muy agradecidos.
2024 年 4 月に 5 泊滞在
Melissaからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear HectorWe greatly appreciate your positive feedback! It's delightful to know that you had a wonderful experience during your time at our hotel. We strive to provide exceptional service, and we're delighted that we met your expectations.

10/10 (非常に良い)

Tony

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms were modern, clean and comfortable. Staff was very friendly and helpful.
2024 年 3 月に 2 泊滞在
Melissaからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Tony,Thank you for taking the time to share your positive experience with us! We are delighted that you found our hotel to your liking. Your kind feedback inspire us to continue delivering excellent service to all our guests. We can't wait to host you again in the future.

10/10 (非常に良い)

Sam

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Melissaからの返信 (投稿日 : 2024 年 4 月 8 日)
We truly appreciate your kind words about your recent stay. We are looking forward to seeing you again.

8/10 (良い)

Philippe

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Melissaからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Philippe,Your feedback means the world to us – thank you!We can't wait to welcome you back for another enjoyable stay in the near future!"

10/10 (非常に良い)

Lorrie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Melissaからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Lorrie,It's fantastic to hear that you enjoyed your time with us. Hope to see you soon.

10/10 (非常に良い)

Martin

出張, グループ旅行
良かった点 : 設備とサービス
I had an appointement in that area many restaurants and stores around the hôtel
2024 年 3 月に 1 泊滞在
Alanaからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear MartinThank you for your feedback about your recent stay. Happy to hear that our location worked well for you!Looking forward to welcoming you back again.

10/10 (非常に良い)

Daina

2024 年 3 月に 2 泊滞在
Melissaからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Daina,Thank you for your kind feedback! We're delighted to hear that you had a wonderful experience during your stay with us.

6/10 (普通)

Jennifer

家族旅行
良かった点 : 清潔度、スタッフとサービス
The beds were comfortable. The pool was quite cold.
2024 年 3 月に 1 泊滞在
Alanaからの返信 (投稿日 : 2024 年 4 月 1 日)
Hi Jennifer, thank you for your feedback about your recent stay with us. I'm glad to hear that you enjoyed our comfortable beds! I am following up with maintenance on the temperature of our pool as it should always be kept at a temperature that's comfortable for swimming. Thanks for letting us know!

10/10 (非常に良い)

John

2024 年 3 月に 1 泊滞在
Alanaからの返信 (投稿日 : 2024 年 4 月 1 日)
Hi JohnWe appreciate your 5 out of 5 review of your stay with us!Thank you,

10/10 (非常に良い)

Cristina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel. It's a bit further out than we normally get, but we were keen to try.
2024 年 3 月に 1 泊滞在
Alanaからの返信 (投稿日 : 2024 年 4 月 1 日)
Hi CristinaThank you so much for giving us a try on your visit to Kanata! We're glad that you enjoyed your stay with us and hope we can welcome you back again in the future.Warm Regards,

2/10 (非常に不満)

Andrew

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
There was no restaurant or bar like it was advertised
2024 年 3 月に 1 泊滞在
Alanaからの返信 (投稿日 : 2024 年 3 月 28 日)
Hi AndrewI'm so sorry that you did not enjoy your recent stay with us. Our restaurant is currently closed for renovations. We are happy to be able to offer our guests discounts at local area restaurants within walking distance of our hotel until our restaurant is able to reopen.We hope to welcome you back for a future stay!

10/10 (非常に良い)

Janusz

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Alanaからの返信 (投稿日 : 2024 年 3 月 28 日)
Hi JanuszThank you for taking the time to let us know how you enjoyed your stay!

10/10 (非常に良い)

Troy

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Paul at the front desk is an asset to this property.
2024 年 3 月に 3 泊滞在
Alanaからの返信 (投稿日 : 2024 年 4 月 1 日)
Hi TroyI'm glad to hear that you enjoyed your recent stay with us. And I have to agree, Paul is wonderful with our guests and pretty great to work with too!Warm Regards,

8/10 (良い)

Abigail

2024 年 3 月に 1 泊滞在
Melissaからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear Abigail,We are truly grateful for the feedback you've provided. Your willingness to share your thoughts is immensely helpful, and we are committed to incorporating your suggestions for continuous improvement.

10/10 (非常に良い)

Krystal

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were friendly and informative
2024 年 3 月に 2 泊滞在
Alanaからの返信 (投稿日 : 2024 年 3 月 22 日)
Hi KrystalI'm glad to hear that our friendly staff helped to make your stay enjoyable! Looking forward to seeing you again.Warm Regards,

8/10 (良い)

Mohamed

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Speedy check-in / check-out with a smile...great location close to amenities. Clean and nice room
2024 年 3 月に 2 泊滞在
Alanaからの返信 (投稿日 : 2024 年 3 月 22 日)
Hi MohamedWe're happy to hear that you enjoyed your stay with us. Thank you for taking the time to leave us a review!Warm Regards,

8/10 (良い)

Darien

2024 年 3 月に 2 泊滞在
Melissaからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Darien,Thank you so much for taking the time to share your feedback with us! Looking forward to seeing you back again.

10/10 (非常に良い)

Roger、Nepean

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wanted to send an amazing thank you to Karrah a at the front desk, she went above and beyond to make us feel welcomed and made sure my little guy had a the best bday ever, they sent up the robot (Stanley) to our room with a little bday gift.. my son loved it so much he didn’t want to leave.. room was Clean and comfy, no restaurant on site but multiple restaurant across the street and you get discounts at them for staying there. Thank you again we loved our stay.
2024 年 3 月に 1 泊滞在
Alanaからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear RogerThank you very much for your great review of your stay with us. I'm so happy to hear that great feedback about Karrah and will be sure to pass it along to her! I'm glad Stanely could help make your son's birthday memorable. Looking forward to welcoming you back again!Warm Regards,

10/10 (非常に良い)

Nicole

カップルで旅行
良かった点 : 設備とサービス
the room was very clean and neatly organized. staff was friendly and made the trip much more comforting. all in all, a great experience!
2024 年 3 月に 1 泊滞在
Alanaからの返信 (投稿日 : 2024 年 3 月 18 日)
Hi NicoleThank you for taking the time to let us know you enjoyed your recent stay with us.Glad to hear it was a great experience, and we look forward to seeing you again!

8/10 (良い)

Emily

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Comfy. Reno’s are very nice. Especially like Stanley (the robot)
2024 年 3 月に 1 泊滞在
Alanaからの返信 (投稿日 : 2024 年 3 月 18 日)
Hi EmilyThank you for taking the time to review your stay with us. I'm glad to hear that you enjoyed our renovations and especially happy to hear that Stanley helped to make your stay enjoyable!

10/10 (非常に良い)

Veronica

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The pool was very enjoyable and buffet breakfast was very good value The front desk staff were excellent and very friendly Room was very clean and bedding and towels very clean and comfortable All around a very good stay
2024 年 3 月に 1 泊滞在
Alanaからの返信 (投稿日 : 2024 年 3 月 18 日)
Hi VeronicaThank you very much for your 5 out of 5 review of your stay with us. Glad to hear that you enjoyed your visit to Kanata.Warm Regards,

10/10 (非常に良い)

Brittnee

2024 年 3 月に 1 泊滞在
Melissaからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Brittnee,our feedback motivates us to continue delivering exceptional service.Hope to see you back..

10/10 (非常に良い)

ZACH

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close with good services to the Canadian tire arena
2024 年 3 月に 1 泊滞在
Alanaからの返信 (投稿日 : 2024 年 3 月 14 日)
Hi ZachSo glad to here that our hotel's great location close to the CTC helped make your stay enjoyable.Looking forward to hosting you again,

10/10 (非常に良い)

LISA

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great clean hotel
2024 年 3 月に 1 泊滞在
Alanaからの返信 (投稿日 : 2024 年 3 月 12 日)
Hi LisaThanks so much for your great review of your stay with us. We appreciate hearing from you and look forward to seeing you again.Warm Regards,

10/10 (非常に良い)

Stephanie

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was perfect. Just 1 thing, the pool temperature was too cold. We appreciate warm water.
2024 年 3 月に 2 泊滞在
Alanaからの返信 (投稿日 : 2024 年 3 月 12 日)
Hi StephanieI'm glad to hear that you enjoyed your recent stay with us. Thank you for your feedback about the pool, we're taking a look at that area to see what we can do to ensure all our guests enjoy the temperature moving forward!Warm Regards,

8/10 (良い)

Stephen

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location and reasonably priced.
2024 年 2 月に 3 泊滞在
Alanaからの返信 (投稿日 : 2024 年 3 月 7 日)
Hi Stephen, glad to hear that our convenient location helped to make your stay enjoyable.Thanks for the review!

8/10 (良い)

Léonard

出張
良かった点 : 清潔度、施設のコンディションと設備
Very friendly staff
2024 年 3 月に 1 泊滞在
Alanaからの返信 (投稿日 : 2024 年 3 月 7 日)
Hi LeonardThank you for taking the time to review your stay with us. I'm glad to hear that our very friendly staff helped to make your stay enjoyable!

6/10 (普通)

Gaetano

家族旅行
良かった点 : 清潔度、スタッフとサービス
The breakfast it’s very poor!!
2024 年 3 月に 1 泊滞在
Alanaからの返信 (投稿日 : 2024 年 3 月 5 日)
Hi GaetanoSorry to hear that you did not enjoy your breakfast while staying with us. Our restaurant is currently under renovation and our team is working hard to provide an enjoyable alternative for our guests. We hope you'll come back to visit when our restaurant reopens later this summer.Warm Regards,

8/10 (良い)

Amanda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Alana からの返信 (投稿日 : 2024 年 3 月 5 日)
Hi Amanda, so glad to hear that you enjoyed your recent stay with us!

10/10 (非常に良い)

Luc

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very comfortable room and friendly staff.
2024 年 2 月に 2 泊滞在
Melissaからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Luc,We truly appreciate your kind feedback about your recent stay.Your feedback means the world to us ,thank you!