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Holiday Inn Hotel & Suites Ottawa Kanata by IHG

4.0 star property
Travelers can unwind in the indoor pool or maintain their fitness routine at the 24-hour gym, perfect for relaxation or energy after exploring Ottawa

Choose dates to view prices

Located near the Canadian Tire Centre and Bell Sensplex, Holiday Inn Hotel & Suites Ottawa Kanata offers a convenient base with an indoor pool, 24-hour fitness center, dry cleaning, free WiFi, and a conference center for business and leisure travelers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
The current price is ￥19,929
￥23,871 total
includes taxes & fees
Jun 14 - Jun 15

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About this property

Holiday Inn Hotel & Suites Ottawa Kanata by IHG

  • Upscale hotel near Kanata Centrum Shopping Centre
  • Located close to Bell Sensplex and Canadian Tire Centre, Holiday Inn Hotel & Suites Ottawa Kanata by IHG provides a shopping mall on site, dry cleaning/laundry services, and a 24-hour gym. The on-site French cuisine brasserie, Chez Lionel, offers breakfast, brunch, lunch, dinner, and kids' meals. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a conference center and a bar.
  • Other perks include:
    • An indoor pool along with sun loungers
    • Free self parking
    • Full breakfast (surcharge), an electric car charging station, and express check-out
    • 7 meeting rooms, smoke-free premises, and concierge services
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 152 rooms offer comforts such as premium bedding and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
  • More conveniences in all rooms include:
    • Free infant beds and free extra beds
    • Egyptian cotton sheets and pillowtop mattresses
    • Bathrooms with free toiletries and hair dryers
    • 50-inch Smart TVs with cable channels
    • Wardrobes/closets, refrigerators, and microwaves

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 16

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 12 and younger eat free breakfast

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 20 to 30 for adults, and CAD 12 to 15 for children
  • Pet fee: CAD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 823937

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Hotel & Suites Ottawa Kanata by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Hotel & Suites Ottawa Kanata by IHG?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Ottawa Kanata by IHG on Jun 14, 2026 start from ￥19,929, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Hotel & Suites Ottawa Kanata by IHG pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of CAD 40 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Hotel & Suites Ottawa Kanata by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Hotel & Suites Ottawa Kanata by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Hotel & Suites Ottawa Kanata by IHG located?

Located in Kanata, this hotel is 0.4 mi (0.6 km) from Kanata Centrum Shopping Centre and within 3 mi (5 km) of Bell Sensplex and Tanger Outlets. Canadian Tire Centre and Centrepointe Theatre are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 700 out of 1002 reviews
Rating 8 - Good. 206 out of 1002 reviews
Rating 6 - Okay. 53 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with a great restaurant
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Danica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Great location! Friendly staff. Great restaurant!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is the rooms had a stale odour. Otherwise staff and hotel were very good and the pool was great for my young traveller.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Kimberly H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with a very convenient location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

THEODORE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is extremely well situated. Close to stores and restaurants. the staff was very helpful and friendly.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythi g was very nice, clean, and well situated to all the needed amenities and e e ts
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ADAM AND AMANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, lovely set-up. Very quiet even with a busload of travelers there for a shopping trip. Restaurant on site was wonderful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff were great and the restaurant in the hotel was excellent!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and recently renovated. Staff was very helpful and nice. Would come back again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff are friendly, very knowledgeable of the area, and efficient. The hotel is clean, great location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities
Great location. Great staff. Great rooms.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great service, friendly staff, clean rooms with many amenities. Restaurant was excellent.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of parking and location to lots to do
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities
Room was amazing, customer service very professional.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities
Great location, nice restaurant!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Gentlemen at check in was very welcoming. The hotel is very clean and a great location
Stayed 1 night in Jan 2026
Verified

8/10 Good

Eyvi

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, great location, friendly staff.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the parking lot was clean and Our room was very clean it was a great stay.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Annie

Liked: Staff & service, amenities
The pool was closed for annual maintenance during march break, made for unhappy children. Well located, close to the movie theatre, restaurants, local activities.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Hazen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very friendly and helpful staff.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Heather

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The pool was closed for maintenance which was not indicated at the time of booking. The staff were wonderful and the rooms were clean and comfortable
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, restaurant very accommodating for food allergies! Recommend!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lovely hotel, clean nice helpful staff
Stayed 1 night in Nov 2025