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Ha-Monの口コミ

2.5 out of 5
Ha-Mon
小谷村大字千国乙 12840-1, 北安曇郡, 長野県

口コミ

8.6

非常に良い

評価 10 - 7 件の口コミ中 5 件が非常に良い" "
評価 8 - 7 件の口コミ中 1 件が良い" "
評価 6 - 7 件の口コミ中 0 件が普通" "
評価 4 - 7 件の口コミ中 0 件が不満" "
評価 2 - 7 件の口コミ中 1 件が非常に不満" "

8.8/10

清潔度

9.6/10

スタッフとサービス

2.0/10

設備とサービス

9.2/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

kentaro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
hamonからの返信 (投稿日 : 2024 年 1 月 11 日)
泊まって頂いてありがとうございます！また泊まって頂けたらとても嬉しいです！

2/10 (非常に不満)

Jason

グループ旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
The room details was not clear that there was NO ENSUITE BATHROOM AND SHOWER. In the room details under room amenities, it stats "bathroom", bathtub or shower, etc. I felt cheated on this front. There is only 1 shower stall for each gender on the first floor, and there is 1 toilet and maybe 1 more shower stall on the other section of the property. There is also only 1 toilet on the first floor. This is supposed to serve all the guests in the property. Hostels have more toilets and showers compared to this property. Stayed here for 5 nights. The backdoor is a ski in/ski out which is perfect if you don't want to walk up the street after a long day of riding. Transport can also be arranged to bring you to another resort, but it is chargeable at a fixed rate. Pick up and drop off during arrival and check out is provided free of charge. Staff were all friendly even though some of them do not speak english. The dinner (chargeable) was pretty good as well. However, do note that there is only 1 dish a day, so it is best to ask the staff which meal is served for the day. We did not know this and ended up not having what we wanted to eat. The walls were also pretty thin. So think that you can hear people from the opposite rooms down the corridor talking. There also seems to be a bad habit of people slamming the doors during my stay. It is unfortunate that I will not stay here again unless every other accommodation in Tsugaike was fully booked.
2024 年 1 月に 6 泊滞在
hamonからの返信 (投稿日 : 2024 年 2 月 6 日)
Hi, We are really sorry you felt this way. I checked our settings in expedia and it says there is no bathroom in that room type. We were really sad to have such a low review as we have not had anyone feel this way next season. I hope you find a place more suitable for your needs next time!Thank you!

10/10 (非常に良い)

Serena

グループ旅行
The staff at the property were so kind and helpful, from dropping/picking us to the happo mountain and sharing local recommendations. The view from each room is so pretty in the winter! Snow! As well, breakfast was complimentary and was delicious and offered a beautiful view add ski in/out access to Tsaigake mountain.
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

MAN CHUN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 6 泊滞在
hamonからの返信 (投稿日 : 2024 年 1 月 11 日)
Thank you so much for your stay! Hope we can have you guys stay again!

8/10 (良い)

James

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful lodge on the edge of the ski slope at Tsugaike Kogen ski resort. Spectacular views from the window in our room of the slopes and surrounding mountains.
2019 年 12 月に 2 泊滞在
Jerryからの返信 (投稿日 : 2020 年 1 月 29 日)
Thanks James, it was great hvaing you to stay! Please come again sometime soon!