2/10 (非常に不満)
KOTOKO
2019 年 6 月 24 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Really bad hotel
1. Any person didn’t attend I checked in, and front door was locked.
A telephone number was showed on the front door. I tried to contact but hadn’t answered anyone long time. I sent text massages and finally someone sent a PIN number and room number. As thr some person told to me they sent a PIN number and room number via hotel’s.com but I didn’t receive any message, this hotel is really lier.
The room was really old and bit piled dust.
A TV didn’t work and I asked the some person to fix it, and they accepted. But anyone didn’t check it.
I decided to leave the hotel only one night instead of two nights because I had to watch tv programs. The some person accepted to return the money for one night.
After I came back to my home, hotel’s.com told to me the hotel refused to pay back money.
I didn’t see any stuff of this hotel and really bad correspondence and lier!!
KOTOKO
2019 年 6 月に 2 泊滞在