I booked this house on May 7. The very next day, I had a doctor's appointment where I was unexpectedly scheduled for a medical procedure on the same Friday I was supposed to travel to Orlando.As soon as I found out, on May 8, I contacted the host to explain the situation and requested to cancel my reservation. My trip wasn't scheduled until June 26, so I gave more than six weeks' notice. Unfortunately, the host refused to refund any portion of my payment.I understand that hosts have cancellation policies, but I feel this was poor customer service given the circumstances and the amount of advance notice I provided. I also paid booking fees, a cleaning fee, and taxes, even though the property was never occupied or used. I was disappointed that no consideration or partial refund was offered.