Ryo様 当ホテルの評価をしていただきありがとうございます。 ご期待に応えることができておらず、大変申し訳ございません。 お手数おかけし恐縮ですが、プライベートメッセージで詳細を教えていただきたく存じます。 またいつの日かお会いできることを楽しみにしています。2022年が実り多き年になりますように。 Juan Carlos de las Heras, Guest Experience Manager

Dear Deborah,Thank you for choosing Meliá Orlando Celebration as your vacation destination, and for taking the time to share your valuable feedback. We are thrilled to learn that we were able to meet your expectations in every aspect of your stay. Your satisfaction is our utmost priority, and we are delighted to have contributed to making your vacation a memorable experience. We look forward to the pleasure of welcoming you again to Meliá Orlando Celebration. Should you have any specific preferences or requests for your next visit, please feel free to reach out! Warm regards,Guest Experience

Dear Marcy,Thank you for choosing Meliá Orlando Celebration as your vacation destination, and for taking the time to share your valuable feedback. We are thrilled to learn that we were able to meet your expectations in every aspect of your stay. Your satisfaction is our utmost priority, and we are delighted to have contributed to making your vacation a memorable experience. We look forward to the pleasure of welcoming you again to Meliá Orlando Celebration. Should you have any specific preferences or requests for your next visit, please feel free to reach out! Warm regards,Guest Experience

Dear Mr Daniel,Thank you for taking the time to review your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was memorable.We hope to have the pleasure of seeing you again in the future. Kind regards,Alma De Villa, Hotel Manager

Dear Sir,Thank you for such a positive review.It's heartening to know that the cleanliness of our rooms, the condition of our hotel, and the level of service provided by our team met your expectations. Your satisfaction is our highest reward, and we're thrilled that we could contribute to a memorable experience.Should you choose to stay with us again, we would love to introduce you to our new Welcome minibar, promising added comfort for your next visit. Also, don't miss the opportunity to join us for our daily cocktail party from 4 to 5pm, a perfect chance to meet with our managers and learn more about our offerings.We eagerly await the chance to serve you once more at Meliá Orlando Celebration.Warm regards,Alma De Villa, Hotel Manager

Dear Holly,Thank you for staying with us at Meliá Orlando Celebration and taking the time to leave your much-appreciated review. We strive to ensure guest have the best experience and we are pleased to hear you enjoyed your stay! We hope to welcome you back soon.Warm regards,Guest Experience

Dear Daniel,Thank you for choosing Meliá Orlando Celebration as your vacation destination, and for taking the time to share your valuable feedback. We are thrilled to learn that we were able to meet your expectations in every aspect of your stay. Your satisfaction is our utmost priority, and we are delighted to have contributed to making your vacation a memorable experience. We look forward to the pleasure of welcoming you again to Meliá Orlando Celebration. Should you have any specific preferences or requests for your next visit, please feel free to reach out! Warm regards,Guest Experience

Dear Aiskel,Thank you for choosing Meliá Orlando Celebration as your vacation destination, and for taking the time to share your valuable feedback. We are thrilled to learn that we were able to meet your expectations in every aspect of your stay. Your satisfaction is our utmost priority, and we are delighted to have contributed to making your vacation a memorable experience. We look forward to the pleasure of welcoming you again to Meliá Orlando Celebration. Should you have any specific preferences or requests for your next visit, please feel free to reach out! Warm regards,Guest Experience

Dear Jacques,Thank you for staying with us at Meliá Orlando Celebration and taking the time to leave your much-appreciated review. We strive to ensure guest have the best experience and we are pleased to hear you enjoyed our location and housekeeping staff! We are working on improvements and apologize for any noise, but we hope to still welcome you back soon.Warm regards,Guest Experience

Dear Ward,Thank you for choosing Meliá Orlando Celebration as your vacation destination, and for taking the time to share your valuable feedback. We are thrilled to learn that we were able to meet your expectations in every aspect of your stay. Your satisfaction is our utmost priority, and we are delighted to have contributed to making your vacation a memorable experience. We look forward to the pleasure of welcoming you again to Meliá Orlando Celebration. Should you have any specific preferences or requests for your next visit, please feel free to reach out! Warm regards,Guest Experience

Dear Josephine,Thank you for choosing Meliá Orlando Celebration as your vacation destination, and for taking the time to share your valuable feedback. We are thrilled to learn that we were able to meet your expectations in every aspect of your stay. Your satisfaction is our utmost priority, and we are delighted to have contributed to making your vacation a memorable experience. We look forward to the pleasure of welcoming you again to Meliá Orlando Celebration. Should you have any specific preferences or requests for your next visit, please feel free to reach out! Warm regards,Guest Experience

Dear, RowenaThank you for choosing Meliá Orlando Celebration as your vacation destination, and for taking the time to share your valuable feedback. We are thrilled to learn that we were able to meet your expectations in every aspect of your stay. Your satisfaction is our utmost priority, and we are delighted to have contributed to making your vacation a memorable experience. We look forward to the pleasure of welcoming you again to Meliá Orlando Celebration. Should you have any specific preferences or requests for your next visit, please feel free to reach out! Warm regards,Guest Experience

Dear Sir,Thank you for such a positive review.We are glad we were able to meet all your requirements for a perfect stay.We look forward to welcoming you back on a future occasion.Best wishes,Alma De Villa, Hotel Manager

Dear Mr Steve,Thank you for sharing your feedback.We are pleased that we were able to meet your expectations with our high standards of cleanliness and service.On your next visit, we invite you to take advantage of our daily cocktail party from 4 to 5 pm, where you can meet our managers and learn more about our hotel and chain.We very much look forward to welcoming you back in the future.Best wishes,Alma De Villa, Hotel Manager

Dear Guest,Thank you for taking the time to let us know your opinion of your recent stay.It is truly rewarding to know that our dedication to maintaining our property to the highest standards has contributed to your enjoyable visit. Your appreciation for our pet-friendly environment aligns perfectly with our efforts to provide a welcoming space for all our guests, including our four-legged ones.We are thrilled that the cleanliness of your room, the condition of our hotel, and the quality of our service met your expectations. Our team strives to ensure that every guest has a memorable stay, and it seems we have succeeded during your time with us.Moreover, we are pleased that our room amenities added to your comfort. For your next visit, we are excited to inform you about the introduction of a new Welcome minibar in all categories of rooms, enhancing our hospitality experience even further.We hope to see you again soon, Kind regards,Alma De Villa, Hotel Manager

Dear Ms Annamarie,Thank you for sharing your review.We are delighted to hear that our location met your expectations and that you found our staff to be friendly and helpful. Additionally, it is wonderful to know that you enjoyed the pool area.However, we regret to hear that our food menu did not entirely meet your preferences. Rest assured, The Wilson, our on-site restaurant, continuously strives to offer a diverse array of options to satisfy various tastes, including seasonally inspired cocktails and seafood with global influences. Regarding housekeeping, please accept our apologies for any oversight in replenishing toiletries and linens. We have addressed this with our housekeeping team to ensure we maintain the high standards of cleanliness and service that Meliá Orlando Celebration is known for. We also understand the importance of having ample lounge chairs for our guests' comfort and are looking into ways to improve this aspect during peak times.We value the positive aspects you have shared and would like to inform you of our new Welcome minibar that will be included for all guests in every room category for future visits. This new addition will complement the existing amenities and enhance the overall experience at our establishment. Furthermore, our daily cocktail party from 4 to 5pm is a perfect opportunity for us to meet in person, and we would be delighted to host you there.We look forward to seeing you again in the future. Kindest regards,Alma De Villa, Hotel Manager

Dear Debra,Thank you for choosing Meliá Orlando Celebration as your vacation destination, and for taking the time to share your valuable feedback. We are thrilled to learn that we were able to meet your expectations in every aspect of your stay. Your satisfaction is our utmost priority, and we are delighted to have contributed to making your vacation a memorable experience. We look forward to the pleasure of welcoming you again to Meliá Orlando Celebration. Should you have any specific preferences or requests for your next visit, please feel free to reach out! Warm regards,Guest Experience

Dear Deborah,Thank you for choosing Meliá Orlando Celebration as your vacation destination, and for taking the time to share your valuable feedback. We are thrilled to learn that we were able to meet your expectations in every aspect of your stay. Your satisfaction is our utmost priority, and we are delighted to have contributed to making your vacation a memorable experience. We look forward to the pleasure of welcoming you again to Meliá Orlando Celebration. Should you have any specific preferences or requests for your next visit, please feel free to reach out! Warm regards,Guest Experience

Dear Emily,Thank you for staying with us at Meliá Orlando Celebration and taking the time to leave your much-appreciated review. We strive to ensure guest have the best experience and we are pleased to hear you enjoyed your stay! We hope to welcome you back soon.Warm regards,Guest Experience

Dear Mr Michael,Thank you for taking the time to provide feedback about your time at our hotel.We are delighted to hear that our location was convenient for you and that our team's hospitality contributed positively to your experience.We regret to hear that you encountered difficulties with our room service and obtaining a rollaway bed. We strive to ensure that all guest needs are promptly met, and we apologize for any inconvenience this may have caused. We are committed to maintaining high standards and continually seek to enhance our guest experience. We are pleased to mention that for your next visit, all our rooms will be equipped with a new Welcome minibar, adding a touch of comfort and convenience to your stay. Additionally, we invite you to join us for our daily cocktail party from 4 to 5pm, an ideal opportunity to connect with our management team and fellow guests.We very much look forward to welcoming you back in the future.Best wishes,Alma De Villa, Hotel Manager

Dear Karen,Thank you for choosing Meliá Orlando Celebration as your vacation destination, and for taking the time to share your valuable feedback. We are thrilled to learn that we were able to meet your expectations in every aspect of your stay. Your satisfaction is our utmost priority, and we are delighted to have contributed to making your vacation a memorable experience. We look forward to the pleasure of welcoming you again to Meliá Orlando Celebration. Should you have any specific preferences or requests for your next visit, please feel free to reach out! Warm regards,Guest Experience

Dear Mr. Scott,Thank you for your rating.We were disheartened to learn that your stay did not meet the high standards we set for our guests and regret that you did not tell us a bit more. We take all guest remarks seriously and utilize this feedback as an opportunity to review our practices and make necessary improvements.We hope you will consider staying with us again in the future. Best regards,Alma De Villa, Hotel Manager

Cher Monsieur Alain,Nous vous remercions pour votre agréable commentaire.Nous sommes ravis que votre séjour se soit globalement bien déroulé.Nous serions très heureux d'avoir l'occasion de vous recevoir à nouveau. Bien à vous,Alma De Villa, Hotel Manager

Dear Guest,Thank you for taking the time to review your recent stay.We're pleased that you had a pleasant stay with us; we take pride in your positive review of the housekeeping service you received during your stay with us.Melia Orlando Celebration is currently the only hotel in the United States with the Surfacide Helios TM System technology, which has been tested and proven to keep us away from 99.99% of any pathogens on hard surfaces and are pleased that you appreciated this.We hope to see you back soon, so you can continue to see our improvements. Kind regards,Alma De Villa, Hotel Manager

Dear Ana, Thank you for choosing Meliá Orlando Celebration as your vacation destination, and for taking the time to share your valuable feedback. We are thrilled to learn that we were able to meet your expectations in every aspect of your stay. Your satisfaction is our utmost priority, and we are delighted to have contributed to making your vacation a memorable experience. We look forward to the pleasure of welcoming you again to Meliá Orlando Celebration. Should you have any specific preferences or requests for your next visit, please feel free to reach out! Warm regards,Guest Experience

Dear Andres, Thank you for choosing Meliá Orlando Celebration as your vacation destination, and for taking the time to share your valuable feedback. We are thrilled to learn that we were able to meet your expectations in every aspect of your stay. Your satisfaction is our utmost priority, and we are delighted to have contributed to making your vacation a memorable experience. We look forward to the pleasure of welcoming you again to Meliá Orlando Celebration. Should you have any specific preferences or requests for your next visit, please feel free to reach out! Warm regards,Guest Experience

Dear Ms Antonia,We are grateful for this kind review following your recent stay.It was truly our pleasure to ensure your birthday was celebrated with the joy and care you deserve. Our team is also heartened to know that the state of your room, the amenities provided, and the service extended by our staff met your expectations, reflecting the high standards we set for ourselves at Meliá Orlando Celebration.Remember, our daily cocktail party from 4 to 5pm is an excellent opportunity to unwind and connect with our team and other guests. Moreover, with the introduction of our new Welcome minibar, we're excited for you to enjoy the added comforts during your future stays.We certainly hope that we can welcome you back soon.Kind regards,Alma De Villa, Hotel Manager

Dear Joao,Thank you for staying with us at Meliá Orlando Celebration and taking the time to leave your much-appreciated review. We strive to ensure guest have the best experience and we are pleased to hear you enjoyed your stay! We hope to welcome you back soon.Warm regards,Guest Experience

Dear Mr Nino,Thank you for taking the time to review your recent stay.It is wonderful to hear that enjoyed your time with us.We eagerly await the opportunity to welcome you back to Meliá Orlando Celebration.Warmest regards,Alma De Villa, Hotel Manager

Dear Doris, Thank you for choosing Meliá Orlando Celebration as your vacation destination, and for taking the time to share your valuable feedback. We are thrilled to learn that we were able to meet your expectations in every aspect of your stay. Your satisfaction is our utmost priority, and we are delighted to have contributed to making your vacation a memorable experience. We look forward to the pleasure of welcoming you again to Meliá Orlando Celebration. Should you have any specific preferences or requests for your next visit, please feel free to reach out! Warm regards,Guest Experience

Dear Henry,Thank you for staying with us at Meliá Orlando Celebration and taking the time to leave your much-appreciated review. We strive to ensure guest have the best experience and we are pleased to hear you enjoyed your stay! We hope to welcome you back soon.Warm regards,Guest Experience

Dear Guest,Thank you for such a positive review.We appreciate your recognition of our team's excellent service and are glad that you enjoyed your dining experience.We are also pleased that the high standards we set ourselves met your expectations.We hope to see you again soon, Kind regards,Alma De Villa, Hotel Manager

Dear Mr Marcos,Thank you for taking the time to review your recent stay.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.We look forward to welcoming you back. Kind regards,Alma De Villa, Hotel Manager

Dear Mr. William,Thank you for sharing your experience.We are delighted to hear that you found your room impeccably clean, as we pride ourselves on our high standards of cleanliness.We regret to hear about the issues you encountered regarding the breakfast vouchers and communication with our front desk. We strive to ensure all guest requests are handled promptly and efficiently, and we apologize for any oversight in this instance. Furthermore, we understand how important a functioning phone is during your stay and we are sorry for any inconvenience caused by the phone in your room not working properly.Our team is dedicated to providing exceptional service, and we sincerely apologize if we fell short of meeting your expectations on this occasion.We hope you will consider staying with us again in the future. Best regards,Alma De Villa, Hotel Manager

Dear Mr. Fernando,Thank you for sharing your experience.We were truly disheartened to learn that your departure experience did not meet the high standards we set for ourselves. We take pride in our guest services, so it is disappointing to hear about the miscommunication regarding your room.Please accept our sincerest apologies for any inconvenience caused by the premature clearing of your belongings. The comfort and satisfaction of our guests are paramount, and we regret that we fell short in this instance.Rest assured that we have addressed this matter with our housekeeping team to ensure such an oversight is not repeated. Our aim is to provide a seamless and enjoyable experience for all of our guests.We hope you will consider staying with us again in the future. Best regards,Alma De Villa, Hotel Manager

Dear Mr ,Thank you for taking the time to review your recent stay.We are glad we were able to meet all your requirements for a perfect stay.We hope to have the pleasure of seeing you again in the future. Kind regards,Alma De Villa, Hotel Manager

Dear Ms Liliana,Thank you for sharing your feedback.We are glad you had a pleasant stay with us.We eagerly await the opportunity to welcome you back and hope that you will continue to make memories with us for many years to come.Alma De Villa, Hotel Manager

Dear Mr Cassius,We appreciate that you took the time to review your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was memorable.We look forward to seeing you again in the future to make the most of all the new projects that we are just starting at the hotel, such as the new entertainment program and our silent garden which is part of the wellness concept we are developing each day more and more. Also, we are working on different renovations in the halls, lobby and lighting among others that we are sure you will love.For Food & Beverage, we have also signed an agreement with In Good Company: rated the Best in Class restaurant operator in Manhattan and now have their great new concept here in Melia Orlando.We hope to see you back soon, so you can continue to see our improvements.Kind regards,Alma De Villa, Hotel Manager

Dear Ms Mery,We are grateful for this kind review following your recent stay.We're thrilled to know that the cleanliness and comfort of our hotel met your expectations, and that our amenities contributed to a memorable stay. It's wonderful to hear that you could take full advantage of our swimming pool and that the weather was perfect for it. We pride ourselves on maintaining a high standard across our facilities and services, and your positive feedback is a testament to our team's dedication.We certainly hope that we can welcome you back very soon to Melia Orlando Celebration.Best regards,Alma De Villa, Hotel Manager

Stimată doamnă Ana,Vă mulțumim pentru că ne-ați împărtășit impresiile privitoare la sejurul petrecut la hotelul Meliá Orlando Celebration din Celebration, Orlando, SUA.Ne bucură să auzim că ați apreciat curățenia și condițiile hotelului. Suntem încântați că dotările camerei, concepute special pentru confortul oaspeților, au fost un aspect esențial al experienței Dvs. memorabile trăite la noi. Vă invităm să reveniți și să descoperiți minibarul "Welcome", o facilitate care va fi amenajată în toate camerele noastre. In plus, vă vom aștepta să participați la cocktail party -urile pe care le vom organiza zilnic; aici veți avea ocazia să relaționați cu managerii hotelului în poziția lor de gazdă prezentă permanent. Totodată, vă sugerăm pentru următoarea vizită, să vă asigurați că veți testa una dintre camerele noastre "STAY WELL" by Delos Wellness. Veți descoperi o oază de seninătate concepută pentru a promova sănătatea, odihna și fericirea. Eforturile noastre constante de a oferi servicii de înaltă calitate sunt reflectate de satisfacția oaspeților și implicit a Dvs. Excelența cu care ne gratificați ne onorează!Sperăm cu nerăbdare să vă putem întâmpina din nou pentru a vă bucura de toate noutățile la care lucrăm și de conceptul nostru de "wellness" care se dezvoltă zi de zi. Cu deosebită stimă,Alma De Villa, Hotel Manager

Dear Mr. Gregory,Thank you for sharing your valuable feedback with us.We are thrilled to learn that our room cleanliness and amenities met your expectations, and that our service was up to the mark, reflecting the high standards we aim to uphold at Meliá Orlando Celebration.We regret to hear that our pet fee did not align with your expectations. This fee is in place to ensure the comfort and well-being of all our guests, as well as to maintain the pristine condition of our pet-friendly rooms. We strive to provide a welcoming environment for all our guests, including our four-legged visitors, and this charge contributes to that effort.We appreciate your understanding of our efforts to maintain the hotel's condition and are continuously working on enhancing our facilities to create an even more enjoyable experience for our guests.We hope to have the pleasure of welcoming you back, and we invite you to enjoy our new wellness suites Stay Well by Delos for a rejuvenating stay on your next visit. Warm regards,Alma De Villa, Hotel Manager

Dear Mr Jeffrey,Thank you for taking the time to review your recent stay.We are delighted to learn that you thoroughly enjoyed the well-appointed rooms and found the pool to be a highlight of your stay. It's also wonderful to hear that our on-site restaurant and bar, The Wilson, added to the enjoyment of your visit. Our prime location, close to local attractions, is something we are very proud of, and we're glad it contributed positively to your experience. Your appreciation for the cleanliness and condition of our hotel, the quality of service, and the room amenities is truly valued. We strive to maintain the highest standards to ensure our guests have a memorable stay.Kind regards,Alma De Villa, Hotel Manager

Dear Ms Deborah,Thanks for this kind review.It's truly rewarding to know that our efforts to provide exceptional accommodations have been so well received by you. Your commendation on the cleanliness of our rooms, the condition of our hotel, the level of service, and our room amenities is much appreciated. We're delighted that our staff has consistently met your expectations, ensuring a comfortable and enjoyable stay each time you visit.We look forward to introducing you to our new Welcome minibar, featuring a selection of refreshments for your enjoyment on future visits. Additionally, our daily cocktail party from 4 to 5pm presents a wonderful opportunity to meet with our management team and learn more about Meliá Orlando Celebration and our ongoing initiatives, including our 12 Months 12 Reasons program and wellness concept.We look forward to welcoming you back on a future visit.Kind regards,Alma De Villa, Hotel Manager

Dear Ms Catherine,We are grateful for this kind review following your recent stay.We are delighted to hear that you enjoyed your stay and appreciate your kind comments about your dining experience. We understand that meals are an important part of our guests' holidays.Next time chose one of our new wellness suites Stay Well by Delos. Designed to enhance the hotel experience and positively impact guests’ health and happiness.We certainly hope that we can welcome you back soon.Kind regards,Alma De Villa, Hotel Manager

Dear Mr Jose,Thank you for taking the time to review your recent stay.We are glad that you had a pleasant stay with us and appreciated our high standards; your satisfaction is our highest reward.We look forward to welcoming you back. Kind regards,Alma De Villa, Hotel Manager

Dear Ms Beth,We appreciate that you took the time to share your experience with us.We are delighted to hear that you chose Meliá Orlando Celebration for a repeat stay and that you were pleased with the attentiveness of our staff. We sincerely apologize for the oversight in housekeeping that you encountered upon arrival, and for the inconvenience of relocating to another room that was not as initially requested. We have taken measures to ensure such lapses in cleanliness are rectified and that our front desk team is reminded of the importance of providing accurate room accommodations, especially for those with mobility needs. We also regret that compensation was not discussed during the resolution of your concerns, and we understand this would have been an appropriate consideration given the circumstances. Your feedback is instrumental in helping us improve our guest experience.We look forward to seeing you again in the future. Kindest regards,Alma De Villa, Hotel Manager

Dear Mr. Gustavo,Thank you for taking the time to provide feedback about your time at our hotel.We are pleased to hear that you appreciated the service provided by our team during your stay. Your commendation is a testament to our staff's dedication to guest satisfaction. However, we regret to hear that certain aspects of the room did not meet your expectations, including the furniture and television size. Our team is committed to continuous improvement and guest comfort, and we will take your observations into account. Additionally, we apologize for any inconvenience you may have experienced regarding towels. We strive to provide ample amenities for our guests, and we have addressed this with our housekeeping team to ensure that our standards of service are consistently met. We are pleased that you found the room cleanliness to be satisfactory, and we invite you to return to Meliá Orlando Celebration to see the improvements we are making, including the introduction of a Welcome minibar to enhance our guests' experience.We very much look forward to welcoming you back in the future.Best wishes,Alma De Villa, Hotel Manager

Dear Ms Rickie,We appreciate receiving your opinion concerning your recent stay.We are very pleased to hear that the cleanliness of your room and the condition of our hotel met your expectations and that you found the amenities in your room to be satisfactory. However, we sincerely regret any inconvenience you experienced with the lack of towel replacement following housekeeping services. This oversight is not reflective of the high standards we aim for, and we have addressed this with our housekeeping team. Furthermore, we understand the importance of prompt and clear communication with our front desk, especially after a long day at the theme parks. We are currently reviewing our procedures to ensure better accessibility for our guests at all times.We look forward to seeing you again in the future. Kindest regards,Alma De Villa, Hotel Manager