2/10 (非常に不満)
John
家族旅行
2025 年 9 月 16 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property was as clean as you'd expect at this price point, so not very (dirty elevators and outside common areas/walkways/stairs). The hotel overbooked and did not have our room available, the room they offered as a replacement smelled like mildew mixed with body odor with a very loud air conditioner positioned in the wall very near the head of the bed. We were asked to check it out and see if it would do, we returned to the lobby and asked if there was anything else available. She indicated there were no other rooms but we could try again tomorrow. We said we were opting to cancel as they did not have the room we reserved. She said it was fine and, when I asked, assured we would not be charged. Two weeks later, Im reviewing my card statement, and sure enough they charged us for the first night of our stay.
John
2025 年 9 月に 7 泊滞在
