THE ABSOLUTE WORST HOTEL EXPERIENCE OF MY LIFE!
“I was visiting Orlando, and I thought staying in a studio would be nicer than staying in a hotel.”
I honestly have no words for how disgusting this hotel was. The room was a complete nightmare: cockroaches everywhere, a horrible-smelling carpet, a filthy bathroom, a broken toilet, and absolutely no hot water.
But the worst part was the extremely rude and disrespectful man working at the front desk. His attitude was absolutely disgusting. Instead of helping me, He tried to intimidate me by he threatened to kick me out and call the police and have me arrested simply because I complained about the unacceptable room conditions!
Thankfully, there are security cameras that can prove what happened. I did not insult or threaten him. I simply expected the basic services I PAID FOR.
I have never experienced such horrible conditions and such unbelievably unprofessional customer service. Management seriously needs to reconsider having someone with such a disrespectful attitude working at the front desk.
“ “For the little boy at the front desk: If you have an attitude like that, you should be working with animals, not in customer service.”
I booked a 7-night stay, but I only stayed for 3 days and left before the end of my reservation. Honestly, I was shocked by the experience.
ZERO STARS. NEVER AGAIN. STAY AWAY!