ファンタジーワールド リゾートの口コミ

4 out of 5
ファンタジーワールド リゾート
5005 Kyngs Heath Rd, Kissimmee, FL

口コミ

8.8

非常に良い

評価 10 - 1301 件の口コミ中 760 件が非常に良い" "
評価 8 - 1301 件の口コミ中 333 件が良い" "
評価 6 - 1301 件の口コミ中 104 件が普通" "
評価 4 - 1301 件の口コミ中 51 件が不満" "
評価 2 - 1301 件の口コミ中 53 件が非常に不満" "

8.4/10

清潔度

8.8/10

スタッフとサービス

8.8/10

設備とサービス

8.4/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

8/10 (良い)

???

良かった点 : 清潔度
2023 年 4 月に 13 泊滞在
Keith D.からの返信 (投稿日 : 2023 年 5 月 22 日)
Thank you!

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、客室の快適度
良かったです
建物は古めですが、部屋はきれいで快適でした。プールものんびり楽しめます。
2021 年 7 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2021 年 7 月 7 日)
Dear 良かったです, Thank you for choosing FantasyWorld Resort to host your stay. It is great to hear that you liked our clean, comfortable accommodations and were able to spend some leisure time at our pool. Please come back and see us again when you are next in the area. Manager

10/10 (非常に良い)

Brittany

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Definitely was worth the money I’m glad they’ve updated the townhome
2024 年 5 月に 3 泊滞在

8/10 (良い)

TINA

家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
I stay here every year. This is the first time I had a problem. Tge air conditioner wasn't working properly. Had to have someone try to fix it 3 times and it still wasnt working correctly.
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

ANAMARIA

良かった点 : 清潔度
2024 年 5 月に 2 泊滞在

8/10 (良い)

Joan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed the pool facilities, inclusive of the lazy River, water slides and lounge area. Our unit had all the basic amenities, and additional items were available. I wish I would have known about the grocery package we could have pre purchased 👌. A nice welcome/information package was provided, which I found a really nice touch. Staff were helpful and were able to store our luggage upon checkin while our room was being prepared and when we checked out until our Uber arrived. The lobby houses a nice little store and coffee bar. Lots of thought to add special touches were notable.
2024 年 5 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Joan,We always appreciate hearing from our guests. It's great to know that our fun pool, friendly staff, and many thoughtful amenities impressed you. If you're in the area again, please come back to see us.Manager

8/10 (良い)

Lisa、East Providence

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property itself was as expected. Our only disappointment was the quality of food offered and the price of the drinks at the bar. We ordered from the bar on day 1 and never did again! Drinks were very expensive and the grilled chicken was a microwaved patty. The bartenders attitude was like we were bothering him. At checkin the staff was very pleasant and friendly. Overall, we would stay again.
2024 年 5 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Lisa, Thank you for taking the time to share your review. We're happy to hear that our friendly front desk staff and wonderful property were the highlights of your stay. That being said, we're sorry to hear that your experience at the bar didn't meet your expectations. The delivery of our service is paramount, and we will address your concerns internally to ensure our high standards of hospitality are upheld. We look forward to welcoming you back for an even better stay in the future. Manager

4/10 (不満)

David William、Tacoma

家族旅行
気になった点 : 清潔度
Found roaches and floors and bed were noisy
2024 年 2 月に 7 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear David,We follow a rigorous pest control schedule in order to keep unwanted guests at bay, so it is surprising to hear about your experience. Nevertheless, thank you for bringing this to our attention so we can take action immediately. Your feedback regarding the condition of your room and bed has been noted as well. We hope you will consider giving us another chance to welcome you back and change your perceptions in the future.Manager

10/10 (非常に良い)

Dawn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice place! Pool and lazy river are amazing! Room was very clean! Will definitely be back !
2024 年 5 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
It was a pleasure hosting you at FantasyWorld Resort. Your compliments to our pool area and lazy river are very much appreciated. It is also amazing to learn you were comfortable in your room. We look forward to your return.Manager

10/10 (非常に良い)

Christina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Keith Dからの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you Christina!

10/10 (非常に良い)

Danielle、Syracuse

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We really liked the water park, the kids never got bored. The villa was gorgeous. Definitely will go back.
2024 年 5 月に 6 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Danielle,Thank you! It was a delight to welcome you and your family to FantasyWorld Resort, and we are thrilled you were impressed with your stay. Your kind comments about our wonderful water park and gorgeous accommodations are appreciated and will be shared with the team. We look forward to welcoming you back for another amazing five-star experience.Manager

10/10 (非常に良い)

Brianna、Macomb

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 5 泊滞在
Keith D.からの返信 (投稿日 : 2024 年 5 月 12 日)
Thank You Brianna!

4/10 (不満)

Stacey

家族旅行
Was very upset when we checked in a Friday night and had to be moved by Saturday morning because of a leak in the ceiling!
2024 年 5 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Stacey,Thank you for sharing your experience. Please accept our apologies for the inconvenience you experienced during your first night. Rest assured, we're addressing the concern you encountered to ensure it does not happen again. We appreciate your understanding and hope to have an opportunity to offer you a seamless and enjoyable stay in the future.Manager

8/10 (良い)

Andrea

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Soggiorno di 4 notti molto piacevole. Appartamento molto grandi, ospitali, due bagni uno per piano. Cucina dotata di tutti i servizi necessari. L’unica cosa negativa è che non è previsto alcun cambio asciugamani e pulizia della casa. Per un breve soggiorno ci può anche stare. Ma se viaggi con bambini, se stai più di 3-4 giorni e se come noi la sera spesso e volentieri cuciniamo non si può non pulire casa. Si entra e si esce con scarpe, in cucina inevitabilmente si sporca. Questo secondo me per la cifra pagata è un disagio. Circa 200€ a notte per il solo pernottamento! In casa c’è lavatrice e asciugatrice… ok va bene ma vengo in un resort per rilassarmi. Self anche per la spazzatura. A disposizione 6 asciugamani per appartamento per la piscina e ti devono bastare per tutto il tuo soggiorno… indipendentente dal numero di notti. Mah … Aree comuni pulite, personale molto accogliente e gentile. Piscina bella. Scivoli troppo restrittivi per i bambini. Minimo 120cm per scivoli per niente pericolosi… peccato.
2024 年 4 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 9 日)
Caro Andrea,Grazie per aver dedicato del tempo per fornire la tua recensione su FantasyWorld Resort. Siamo lieti che ti sia piaciuto l'appartamento spazioso con cucina. Il tuo feedback in merito alla pulizia giornaliera e agli asciugamani extra è apprezzato, poiché il nostro team è costantemente alla ricerca di aree per migliorare l'esperienza complessiva degli ospiti. Apprezziamo anche la tua comprensione dei nostri requisiti relativi alle guide, poiché la sicurezza è una priorità assoluta. Non vediamo l'ora di rivederti presto.Manager

8/10 (良い)

Amanda

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Wish it had more direction signs for front desk, and activities. The unit we were in was run down and our screen door was broke When we tried to use the slides and lazy river on our one day to enjoy the pool (reason we book) it was closed for painting so very unhappy about that. Will book again all around clean and people are nice
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Amanda,Thank you for choosing FantasyWorld Resort to host your stay. We're sorry to hear about the inconvenience you experienced during your stay, and we regret that you weren't able to fully enjoy the pool area. However, we are glad you found our facilities clean and our staff friendly. Thank you for choosing us, and we hope to welcome you back and show you all that we have to offer on your next visit.Manager

8/10 (良い)

christopher

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hi
2024 年 5 月に 4 泊滞在
Keith D.からの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you Christopher

10/10 (非常に良い)

Marie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing staff.
2024 年 4 月に 6 泊滞在
Keith D.からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you Marie!

8/10 (良い)

Lisa

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Perfectly adequate. Floor was dirty (bare feet got dirty), but everything else was clean and as advertised.
2024 年 5 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Lisa,We're grateful to have hosted you at FantasyWorld Resort. Our team hopes you had a fun-filled stay with us, and rest assured, our housekeeping team will direct their attention to the area you mentioned to ensure swift improvements are made. Thank you for choosing us for your stay, and we hope to welcome you back and provide a more seamless experience for you in the future.Manager

8/10 (良い)

Deangelo

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was pretty good. No complaints
2024 年 5 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Deangelo,Thank you for choosing FantasyWorld Resort to host your stay! We're delighted you had an overall enjoyable experience with us. We strive to go above and beyond for our guests, so please feel free to reach out to us at any time to let us know how we can make your next stay an exceptional one. We appreciate your generous review and hope to welcome you back soon!Manager

8/10 (良い)

Jerry

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
No hot water in second bath shower and faucet on rear Patio dropped enough to keep standing water on deck on one dide
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Jerry,Thank you for choosing FantasyWorld Resort to host your stay and for your rating. We regret to hear about the patio and lack of hot water and appreciate your bringing these matters to our attention. Your feedback is valuable to us, and we will promptly address these concerns with our team. Should you return to the area, it would be our pleasure to welcome you back for a more seamless visit worthy of a perfect rating.Manager

6/10 (普通)

Heather Marie

グループ旅行
良かった点 : スタッフとサービス、設備とサービス
When we came in the sheets on the bed were dirty we went to the front desk and we were given new sheets and some coupons to redeem around the resort the front desk clerk was excellent. The floor is in the condo were dirty. I got a wet towel and wiped around the floors. Do not expect your floors to be washed when you are coming in. They are vacuumed ,new laminate flooring. Unfortunately, the last night we were there they were fixing the place up, which is fantastic, but we heard them working with drills and saws past 2 o’clock in the morning and we had to leave for our flight so that kind of sucked but at the same time, they were putting new plants and painting, and they put in a couple of extra things around the lazy river, and it looked really nice.
2024 年 4 月に 12 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Heather,Thank you for sharing your feedback with us. Although we're glad that our team helped make your stay a great one, we are sorry that other aspects of your stay did not meet your expectations. Rest assured, we will relay your concerns to our team to ensure we are meeting our high standards of hospitality and guest satisfaction going forward. We appreciate your comments and would be delighted to welcome you back and go above and beyond for you in the future.Manager

6/10 (普通)

Elizabeth

小さなお子様連れの家族旅行, グループ旅行
良かった点 : スタッフとサービス
This property could use MAJOR updates, especially for the prices they charge.
2024 年 4 月に 8 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Elizabeth,Thank you for choosing FantasyWorld Resort to host your stay. Although we're glad you enjoyed your stay overall, we do appreciate your feedback regarding our facilities. Rest assured, we will take your comments into consideration as we continue making improvements for our great guests. It was our pleasure to welcome you, and we hope you'll consider visiting us again for a stay that is sure to go above and beyond your expectations.Manager

10/10 (非常に良い)

Kayla

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Keith D.からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you Kayla!

10/10 (非常に良い)

Dawn

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The rooms were great. spacious and clean. They had lots of activities poolside for the kids which was also nice. Quiet and safe.
2024 年 4 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Dawn,Thank you for choosing FantasyWorld Resort to host your stay! We're glad our clean, spacious rooms and fun pool helped make your visit memorable. The next time you're looking for quiet, safe accommodations, please come back to see us.Manager

8/10 (良い)

bruce

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The pool area was nice and fun for the kids. Would stay here again
2024 年 4 月に 6 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Bruce,Thank you for choosing FantasyWorld Resort to host your stay and for your kind review. We are thrilled to hear you were able to spend some time by the pool and enjoyed your visit. It was truly a pleasure having you as our guest and we look forward to seeing you again.Manager

8/10 (良い)

Jessica

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great propert
2024 年 4 月に 5 泊滞在
Keith D.からの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you Jessica!

8/10 (良い)

Shawna Lyn

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the lazy river. The basic items in the place were lacking (no frying pan, scissors, dish cloth, corkscrew, etc). They are available but you need to call so call when you get there. Otherwise a great place.
2024 年 4 月に 7 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Shawna,Thank you for choosing FantasyWorld Resort to host your stay. We are pleased you had the chance to relax in the lazy river, and we appreciate you mentioning it to your fellow travelers. Rest assured, your feedback regarding room amenities will be shared internally for further consideration, as we are always seeking new ways to improve our facilities and the services we offer. It was truly a pleasure having you here, and we look forward to your return!Manager

10/10 (非常に良い)

John

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantasy World Resorts was absolutely amazing we love the water slides, pool, and hot tub. I loved that we where able to eat at our hotel but also had so many options around if we choose to eat our.
2024 年 4 月に 6 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear John,Thank you for taking the time to provide your review of FantasyWorld Resort. It sounds like the water slides, pool, and hot tub were a big hit, and we are thrilled that you enjoyed the convenience of on-site dining with the option to explore other restaurants nearby. We look forward to your next stay with us.

10/10 (非常に良い)

The bionicle

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We felt safe. Two female adults and a child. Very comfortable. Needs more supplies and asked for more and received items with no questions asked.
2024 年 4 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you for sharing your experience. We're glad to hear that you felt safe and comfortable during your stay with us. We look forward to welcoming you back soon for another pleasant stay at FantasyWorld Resort.Manager

10/10 (非常に良い)

Monica

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The service is great, he used my name at check in and got checked in early. Lazy river needs some attention but still was nice. I will be back.
2024 年 4 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Monica,Thank you for sharing your experience with us! We're glad you appreciated our great service, especially the personal touch of using your name at check-in. While we're pleased you enjoyed the lazy river, we'll certainly address any attention it may need. We're excited to welcome you back for another enjoyable stay at FantasyWorld Resort!Manager

10/10 (非常に良い)

Hector Solivan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excelente lugar. Muy tranquilo, el personal muy amable. Excelente localización.
2024 年 4 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Estimado Héctor,Gracias por elegir FantasyWorld Resort y compartir su amable reseña de cinco estrellas. Sabemos lo importante que es un personal maravilloso y un alojamiento tranquilo, por lo que estamos encantados de que haya quedado impresionado. Esperamos darle la bienvenida nuevamente en futuros viajes a nuestra área.Gerente

10/10 (非常に良い)

Phillip

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were greeted my Melanie “Not Molly” and our stay along with her service was extraordinary, kind and welcoming. Well done not Molly, because of you we will be back.
2024 年 4 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Phillip,Thank you for sharing your experience! We're thrilled to hear that Melanie provided extraordinary service during your stay. Her welcoming and kind approach is a great example of the high standards our team strives to uphold. We look forward to welcoming you back, and we'll be sure to pass your compliments along to Melanie!Manager

8/10 (良い)

Michelle

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved the washer and dryer in the room and all the conveniences of home. I do think a bigger coffee pot would be great and possibly a retractable clothes line in the screen room as an option for hanging the pool towels and swim suits. Also our room had a broom but no dust pan, made tiding up tricky. The bed was comfy slept amazing every night there. The pool and lazy river were amazing.
2024 年 4 月に 9 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Michelle,It was such a pleasure having you join us recently! We're delighted our well-appointed accommodations suited your needs well, and we appreciate you mentioning our comfortable beds and excellent amenities. Your feedback regarding the aspects of your stay that could have been even better is gratefully received and allows us to continually review and improve guest satisfaction. Thank you for your kind words, and we look forward to your return!Manager

8/10 (良い)

stella

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Resort was great and easy with small kids. Only downfall was that the slides were closed our last few days there with no real explanation (I’m assuming not enough staff) Townhouse itself was great. Loved the screened patio and the easy parking. Close to everything.
2024 年 3 月に 7 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Stella,Thank you for sharing your experience at FantasyWorld Resort. We're glad our townhouse and amenities, such as the screened patio and parking, made your stay enjoyable. It's also wonderful that our location provided easy access to nearby attractions. However, we apologize for the inconvenience caused by the slides being closed and the lack of communication about this issue. We are working to ensure clearer communication to enhance our guests' experiences. Your feedback is appreciated, and we look forward to welcoming you and your family back for another great stay.Manager

10/10 (非常に良い)

Jed Sylvester

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The value is very good for the money! Had a blast on the lazy river, and in the pool! We agreed that the yellow water slide is super scary, and the staircase to the water slides smells a little like pee. Also the tap water doesn't taste good. But everything else was fantastic!!!!
2024 年 4 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Jed,Thank you for being our guest at FantasyWorld Resort and for taking the time to share your five-star review and valuable feedback! While we are sorry your stay wasn't perfect, we are delighted to hear how much fun you had. Our team constantly strives to make improvements, so we will be sure to review both your positive and constructive comments. It was a pleasure having you here, and we look forward to welcoming you back for many more memorable getaways.Manager

10/10 (非常に良い)

Carmen

カップルで旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Liked the comfort, amenities and cleanliness.
2024 年 4 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Carmen,Thank you for choosing FantasyWorld Resort to host your stay! Your kind words recognizing our amenities and attention to cleanliness are greatly appreciated. We look forward to welcoming you for another exceptional stay in the future!Manager

10/10 (非常に良い)

Vanessa

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行, グループ旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
This is my go to stay with my family. I have 4 children ranging from 19-4 years old and have been going her for the past 5 years. I love it.
2024 年 3 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Vanessa,Your feedback is greatly appreciated! Impressing every guest with a wonderful experience is our top priority, so we're thrilled you can count on us to go above and beyond for you. Thank you for choosing FantasyWorld Resort to host your stay.Manager

8/10 (良い)

Talisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Love how my fur baby was included.
2024 年 4 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Talisa,We're so delighted that our pet-friendly accommodations left a positive impression on you and that you had a great time with us. Thank you for choosing FantasyWorld Resort to host your stay.Manager

10/10 (非常に良い)

Bruno Albert Olivier

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Le logement est très propre, très spacieux et calme
2024 年 4 月に 7 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Cher Bruno,Merci beaucoup pour l'avis cinq étoiles. Nous sommes très heureux d'apprendre que vous avez apprécié vos chambres propres et paisibles et nous vous remercions d'avoir choisi FantasyWorld Resort pour accueillir votre séjour. Nous avons hâte de vous revoir.

10/10 (非常に良い)

Sonia

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Staff was wonderful beautiful place to stay the room could have been cleaner mostley the floors and bathrooms.
2024 年 4 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Sonia,We at FantasyWorld Resort thank you for your review! We are happy to hear that our fantastic team made a positive impression on your stay. However, your feedback regarding the cleanliness of the room is appreciated, and we will discuss this with housekeeping. We look forward to seeing you again!Manager

10/10 (非常に良い)

Jennifer

2024 年 4 月に 6 泊滞在
Keith D.からの返信 (投稿日 : 2024 年 5 月 12 日)
Thank You Jennifer

10/10 (非常に良い)

Alyse

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Love it!
2024 年 4 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Alyse,Thank you for choosing FantasyWorld Resort. Our team is delighted you had a wonderful stay with us. We take pride in providing a phenomenal experience for our guests, and we value your feedback. It was our pleasure to host you, and we look forward to seeing you again for another memorable visit!Manager

10/10 (非常に良い)

Diana

家族旅行
良かった点 : 設備とサービス
Just beautiful❤️
2024 年 4 月に 7 泊滞在
Keith D.からの返信 (投稿日 : 2024 年 4 月 19 日)
Thank you Diana!

10/10 (非常に良い)

Samantha

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Mini family vacation, couldn't have picked a better place.
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Samantha,Thank you so much for choosing to stay with us at FantasyWorld Resort. Our goal is to provide every guest with a wonderful experience, so we're thrilled you thoroughly enjoyed your visit. The pleasure was truly ours, and we can't wait to welcome you back.Manager

8/10 (良い)

Amy

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Keith D.からの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you Amy!

6/10 (普通)

Felicia

家族旅行
気になった点 : 施設のコンディションと設備
Killed two roaches, patio so filthy it was unusable, master bed ceiling fan inoperable. No help from service desk
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Felicia,Thank you for taking the time to provide your feedback. We are so sorry to hear you had a frustrating experience and that our service did not meet your expectations. Your comments allow us the opportunity to do better, and we assure you any opportunity for improvement will be reviewed. We look forward to seeing you again so you can see the ways we have improved.Manager

8/10 (良い)

randy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ok
2024 年 4 月に 10 泊滞在
Keith D.からの返信 (投稿日 : 2024 年 4 月 11 日)
Thank you Randy

10/10 (非常に良い)

Tanisha

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like that everything was close by
2024 年 4 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Tanisha,Thank you for staying with us and for your feedback. We're glad that our location was so convenient and made such an impact on your stay. We hope to welcome you back to FantasyWorld Resort soon for another great stay.Manager

10/10 (非常に良い)

Jose

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
Overall experience was great. We really where out most of the day but Property was good. Rooms where ok a little outdated, carpet had to many stains just seen drity. But everything else was fine. Water park was fine, its small thou compared with the bigger resort I stay before but hey it was already include with price. I enjoy it the kids enjoy it so that all that matters to me.
2024 年 4 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Jose,Thanks for joining us at FantasyWorld Resort. We're pleased that your family loved our fun pool area, which includes waterslides and a lazy river. Rest assured, your feedback is appreciated, and our housekeeping team will remain focused on keeping our accommodations clean and tidy. We look forward to welcoming you back in the future. Manager

8/10 (良い)

James Joseph

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice family place, friendly staff
2024 年 4 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear James,Thank you for sharing your experience at FantasyWorld Resort. We are thrilled you appreciated our family-friendly atmosphere and our team's hospitality. Your kind words truly motivate us to continue delivering exceptional experiences. We look forward to welcoming you and your family back for another enjoyable stay!Manager