4/10 (不満)
Rolando F.
2025 年 4 月 25 日
良かった点 : 清潔度
Great looking house bad service
I have stayed in Champions Gate for many years this time checking in at this location right by the splash pad was different. This particular gate had an employee checking cars in and was giving everyone a really big problem. After checking in I had paid for the jacuzzi by the pool to be warm which wasn't warm at all so I wrote the owner and he walked me through making it warmer it never did I contacted him let him know the issue he went back and forth with me very unprofessional almost like I was lying and never give me my money back for the jacuzzi later on that night we all took a shower when we came down the stairs to eat dinner right on top of the dinner table there was a big leak in the ceiling pouring down on top of the dinner table I also contacted the owner about this issue didn't even get a response
Rolando F.
2025 年 4 月に 2 泊滞在