We arrived to a horrid smell in the unit so we begin looking around, the unit was filthy. Dirty walls, furniture, cupboards, bedding was dirty and crusty. There were sticky spills on the kitchen table and counter tops. The bathroom cabinet was broke and hanging sideways. There is mold on the ceiling in the bathroom. The towels provided were old and stringy. Nothing smelled clean. We messaged the property manger and received no response so messaged the host,. We spent the first 3 days of our trip on the phone with Vrbo, and the host, Fang. He is rude, speaks poor English. He hung up on me. He refused to refund our Kent so we could find another property. He repeated said we wanted a free vacation. This property is a filthy dump and doesn't look a thru g like the photos. The walls have holes, the "mural" is peeling and all bubbled. There was a bottle cap under neath the child's bed sheet, I did stop they were never washed prior to our check in. There were black spots all around the bed cover. He sent an inspector and tried to charge us for the fee. No cleaning was done but a dry wipe of 4 cabinets with some dawn power spray. We were yelled at and told they deep clean and do what we ask. But they had no cleaning supplies, no sanitization materials, no new bedding etc. I was notified that this was acceptable to VRBO. Never rent from this place EVER