If you use the upstairs shower the water will back up in the pipes and leak out of an intake vent at the front door. Called the management company the same day it happened. Was told someone would come out the next day. No one ever came out, no phone call, text or email to communicate. I messaged the owner near the end of my trip to inform him but never received a response. It looks like it has been a problem in the past because of markings/slight sagging near the vent and also water damage in the garage that is 10 feet away from the area that leaks. Only use the 2 bathrooms down stairs unless you want to slip and fall while going to the laundry room or out to the garage to play games. Beautiful home, nice location but you are only able to use 2 out of the 3 bathrooms.