2/10 (非常に不満)
Arron
家族旅行
2024 年 9 月 12 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I DO NOT RECOMMEND THIS HOME. As soon We arrived and as soon as we walked there was a strong, damp order. Our guest and I shortly after began to experience headaches and my nose began to have burning sensation. I woke up the next morning to the same feeling. I then realized that the order was still loud in the house and it made me suspect mold. Sure enough, it was visual in the kitchen and bathrooms.But I’m willing to bet it was in places we couldn’t see as well.I contacted the property company about it and other issues of uncleanliness and the ice maker of both freezers being frozen over. The send someone out and she came in as far as the foyer and turned right around frowning saying “she smells the mold and didn’t even need to go any further to look”. The cleaning company left food in sofas, napkins socks and food under the sofa and the rugs and furniture could use cleaning. Beds in some of the rooms are not comfortable. There are a few places in the walls that can use patching up and painting. There’s enough cookware for large groups. They didn’t give us another home or come try to fix the mold issue in the home. STILL NO CREDIT, NO REFUND, OR PARTIAL REFUND OR RESPONSE.
Arron
2024 年 9 月に 3 泊滞在