Orillia Vacations from ￥293,317

Great hotel; would star again!

Excellent service. I am impressed with the staff and warm welcome! Room is clean and bath amenities were great. It is close to many restaurants, CN Tower and other attractions.

I was concerned when I arrived because I was in the heart of downtown during the World Cup, and this clearly was a bustling location. The clientele all appeared well-heeled and ready for a good time. I personally prefer a low key quiet stay, and I expressed that desire to the staff. They reserved me a beautiful room on a higher floor. I told them that I am partial to quite few pillows and found a veritable pillow fort waiting for me! I had asked for a steamer to prepare a dress for an event I was attending and one was brought to me almost immediately. The staff were incredibly warm and welcoming. The hotel itself if beautiful. Truly the only constructive feedback I could give was that there was no jam with my croissant, and no English Breakfast tea in my room. Both entirely non-issues. I will absolutely be staying here again.

Location is prime, access to indoor parking is excellent, check in is real fast. Room is not super clean, noticed the cleaning was not done thoroughly.

excellent location - can walk to amenities / food places / transportation