When we got there many things weren’t clean and were broken. Chairs and stools missing and broken, remotes and lights not working, head board detached, etc. then we had to wait 2 1/2 hours to get an elevator to be able to get our things to the room and the only reason it wasn’t longer was because the manager, Brooke, and desk clerk, Chris were exceptional! Chris helped us with so much and Brooke tried to correct all the issues with the room. Because of them we enjoyed our stay! The room was nice and once everything was fixed, cleaned, and corrected as much as they could be.. we enjoyed our stay. The room has a ton of room and was nice as were the ammenities.