PROS:
- Worried the 18th floor would be too high to really enjoy the view, but it's still very nice & gets sun; maybe don't hear the waves as much.
- They did a good job with plenty of seating for different situations.
- Good bit of storage for those staying awhile & lots of utensils for cooking.
- Elevators were quick, but was there in early March and not many people were there.
CONS:
- Not as big as pics seem & balcony is crowded
- Misrepresented the listed by saying it had a tennis court.
- Booking agents got back to me after a day with an issue, but then would never reach back out after several more attempts. Would not recommend Phoenix Vacation Properties at all due to this. Vrbo even tried to contact them and they refused to talk to them! Extremely unprofessional, even asked us to lie and sneak into other properties.
- Missed having a real outside pool and kids in lazy river/slide and gate slamming is quite noisy. Inside pool/hot tub area is stinky and quite noisy too.
- Unless you're jonesing for the small lazy river, this property doesn't offer any real amenities (if listing shows tennis/pickleball - don't believe it).
- Not enough hand towels for each sink. THIN!
- Frustrating when they don't leave hand soaps or salt/pepper, etc. from previous renters.
If you're willing to chance it, or if it's managed by another company, it's okay (if don't care about outside pool), but given the issues and how they handle things, I would look for a different managed property.
