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ジェザミ ホテルの口コミ

3 out of 5
ジェザミ ホテル
Salote Road Fasi, Tongatapu, Nuku'alofa

口コミ

7.4

良い

評価 10 - 53 件の口コミ中 19 件が非常に良い" "
評価 8 - 53 件の口コミ中 17 件が良い" "
評価 6 - 53 件の口コミ中 6 件が普通" "
評価 4 - 53 件の口コミ中 2 件が不満" "
評価 2 - 53 件の口コミ中 9 件が非常に不満" "

7.8/10

清潔度

7.8/10

スタッフとサービス

7.6/10

設備とサービス

7.2/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

6/10 (普通)

Nobuhiro

出張
良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
お湯が出ない‼︎
シャワーのヒーターにソーラーを採用しているらしいが、朝と夜にお湯が出ないので、風邪をひいてしまった。ソーラー以外のシステムを併用すべきである。
2022 年 7 月に 22 泊滞在
Noriからの返信 (投稿日 : 2022 年 8 月 1 日)
I can't read your review Nobuhiro can you send in English

8/10 (良い)

oguramonaka、tokyo

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
街の中心から徒歩圏内にあり、島からの帰りに1泊しましたが非常にコストパフォーマンスが高く、笑顔で向い入れていただきとても満足出来ました。ただしエクスペディアにクレームとして、帰りの空港の送りが、サイト上では無料になっているにもかかわらず、宿からの説明はそのサービスは行っていないと説明があり実費で４０トンガ＄を支払うことに、宿の説明はよく分かったが、エクスペディアの内容は非常に問題がある。
2019 年 5 月に 1 泊滞在
Oketi.からの返信 (投稿日 : 2019 年 5 月 13 日)
Thank you for choosing to stay with JeZAmi Hotel, we hope you'd enjoy your stay. We look forward to having you with us again in the near future. Best Regards, Oketi

2/10 (非常に不満)

宿泊されたお客様

気になった点 : スタッフとサービス
2018 年 9 月に 1 泊滞在

10/10 (非常に良い)

Matthieu

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 4 月に 2 泊滞在

10/10 (非常に良い)

Kilisitina

2022 年 10 月に 9 泊滞在

8/10 (良い)

Poi

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything is good but only the sink in the toilet is something stuck inside
2023 年 2 月に 7 泊滞在

8/10 (良い)

PATRICK

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Large room with microwave, fridge, water jug and limited cable tv . 6 min walk to main part of town. Off street Parking out the front. Hot breakfast cooked on the morning. Friendly staff. Some furniture is a bit worn, water pressure can be a bit low at times. Overall its Tonga and good for a couple of nights.
2023 年 2 月に 2 泊滞在
Oketi. からの返信 (投稿日 : 2023 年 2 月 23 日)
Thank you kindly for your thoughts and feedbacks Mr. Patrick, we enjoyed having you stay with us. We will take great consideration to what you have pointed out, and will strive for perfection. Hope you’ll get to visit again in Tonga Mr. Sengos. Have a blessed day. Best,Oketi.

8/10 (良い)

Noa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 1 月に 2 泊滞在

10/10 (非常に良い)

Isabel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Housemaids can do better service with restrooms. Our restroom wasn’t cleaned it was just restocked with towels. Other then that it was amazing!
2023 年 1 月に 12 泊滞在
Oketi. からの返信 (投稿日 : 2023 年 1 月 29 日)
Hi Isabel,Thank you for choosing to stay with us at JeZami Hotel, we also appreciate your honest feedbacks. In behalf of myself & the hotel staff of JeZami Hotel, we apologize for the inconvenience of our housekeeping service, this is noted and will be sure to have it followup and taken care of. Again, thank you for your kindness and we hope to have you stay with us again in the near future. Best,Oketi.

6/10 (普通)

Rodney Cranston

良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス
It was acceptable but shabby. The shuttle didn’t exist. When I arrived no one was awake to let me in….as I was told there would be. Taxi driver had to rouse the security guy. It was walking distance from downtown which was an advantage since there was unpredictable transportation.
2023 年 1 月に 6 泊滞在
Oketi.からの返信 (投稿日 : 2023 年 1 月 29 日)
Hi Rodney,Thank you kindly for your honest feedbacks, we greatly appreciate it as we’re always looking for ways to improve our service. We do want to apologize for the inconvenience of our transportation service on our end, very sorry for the misunderstanding from our end. We hope your stay was pleasant enough with us, and hope to have you stay with us again in the near future. Best,Oketi.

4/10 (不満)

Molly

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Was ok but last cming up to the last day they tld me i had to pay i tld then no o dnt need to pay as i alrdy made full payment on the website they still said to me no all people tht stay there they mk payment lole me they still need to pay i was pissed off so i tld them no i woll mk contact with Expedia so i did i chatted with Terry an she said to.me no u dnt need to pay them as u hv made full payment to the website on the 13/01/2023 so she called the hotel an tld them the wkers said to me tht when people mk payment to Expedia u still need to pay them as they only get half fem Expedia an i need to pay them the other half i said to them NO i use Expedia a bit once u mk payment to them u dnt need to mk anymore payments to the hotel so i was pissed off at tht plus on Sunday there were no fresh towles given so i asked the security if i cld hv sm fresh towels as there was no wkers around an he said tbt he will call the lady on mobile we didnt get the fresh towels till 10am the next morning on the Monday tht they asked me to pay them so u can imagine hw many people tht they do this to an also the security ask for my husband watch if he can hv it hoieee was not happy with tht as well an the sheets as we stayed there for 7days the sheets to the bed was never changed in those 7days we stayed there when other hotels when ur sraying there tht long they will change ur sheets for u wont be staying there again.
2023 年 1 月に 7 泊滞在
Oketi からの返信 (投稿日 : 2023 年 1 月 25 日)
Ms. Molly,Thank you for choosing to stay with us at JeZami Hotel, we do apologize for the inconvenience you have experienced during your stay, this will be taken into much consideration as we’re always looking for ways to improve our service. Best,Oketi

2/10 (非常に不満)

Aisea

10/10 (非常に良い)

Julia

10/10 (非常に良い)

Louisa

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Affordable and great service! I will be staying here whenever I come to Tonga and will recommend it to my family and friends.
Oketi (Owner)からの返信 (投稿日 : 2022 年 12 月 21 日)
Louisa,Thank you kindly for your feedbacks we appreciate your honest opinions,l. We’re always look for ways to progress and assist our guest in anyways we can during their stay with us. Thank you for staying with us, our staff members had a wonderful time having you and we hope our service was and is as you expected. Sure do hope you’ll come back and visit/stay with us in the near future. Sending you and your family a wonderful Christmas holiday. Best,Oketi

6/10 (普通)

Stanley

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
unreliable booking system, staff not upfront but they tried, poor timing and lack of communication. overall staying, not bad and not good either, just in the middle
2022 年 10 月に 5 泊滞在
Oketi からの返信 (投稿日 : 2022 年 10 月 27 日)
Malo e lelei Stanley,Thank you very much for your honest feedbacks regarding your stand with us at JeZami Hotel, in behalf of myself and our staff members, we sincerely apologize for the inconvenience of your checkin process and communication from our end. We are sure to make note of this and have made better arrangements on our end and hope this will work better for the future and long run of our hotel. Again, thank you very much for choosing to stay with us and hope to see you again in the near future. Best regards,Oketi

2/10 (非常に不満)

Jessica

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 10 月に 4 泊滞在

10/10 (非常に良い)

Sitenili (Stanley)

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 10 月に 1 泊滞在

10/10 (非常に良い)

SHERALY

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Only Problem no WIFI, not Internet. everything else was Excellent.
2022 年 9 月に 7 泊滞在
Oketi. からの返信 (投稿日 : 2022 年 10 月 27 日)
Sheraly,Thank you so much for choosing to stay with us at JeZami Hotel, we appreciate your feedback. We have looked into better arrangements we can make in our hotel to make sure our internet & wifi service is profecient & effective. Malo ‘aupito & we hope to see you again the near future. Best regards,Oketi

10/10 (非常に良い)

Keith

2022 年 9 月に 3 泊滞在
Ofaからの返信 (投稿日 : 2022 年 9 月 28 日)
Keith,Thank you so much, we really appreciate hosting you and we're grateful for the opportunity, Again thank you so much. we are looking forward to serving you in the future.Best regards, Ofa (owner)

10/10 (非常に良い)

Joe

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the staff, fresh breakfast every morning with a smile. Great knowledge of the area and the sights. Perfect location for whale swims. Lexia, knows her job as a mgr. Well trained staff...I'll be back for sure! Tahoe Joe
2022 年 8 月に 6 泊滞在
Ofaからの返信 (投稿日 : 2022 年 9 月 2 日)
We love to serve you Joe from Lake Tahoe, all the best

2/10 (非常に不満)

Tiree

小さなお子様連れの家族旅行
気になった点 : スタッフとサービス
On arrival we were told they had double booked our room and if we had of arrived earlier we would have got the room. We had confirmed the booking one week prior over the phone. They had little remorse and made us to feel like it was our fault for not coming first. I had ask for my money to be returned and they could not help with a time frame and said they couldn’t help. I had to contact Expedia to have my money returned.
2022 年 8 月に 1 泊滞在

2/10 (非常に不満)

Tangifetaua、Mt Druitt

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like the location but i don't like how they treated the customers was very Rude. Towel was not clean Theres no hot water
2022 年 7 月に 3 泊滞在
ofa からの返信 (投稿日 : 2022 年 8 月 4 日)
Tangifetaua Lelenoa, I was being informed by my employees that you gave the key to your room to 3 other people yet you only booked for 1 person to stay in the room, as for the towels, maybe the 3 other people you invited to the room used the towels before you because the record of our hotel, there has never been a dirty towel to be used by guests and it's been 6 years now that we operate, no guest has told us our towels are dirty, the hot water was broken due the element of the solar heater being broken therefor it was fixed and now in great condition, I have lodged a complained with Expedia of how you gave the keys to our room to 3 other people without paying for them to stay in the room with you, our rooms are large fit for families but not fit for your lifestyle and what you wanted to do, you should pay for the extra people you had in the room.

2/10 (非常に不満)

宿泊されたお客様

2020 年 10 月に 6 泊滞在

10/10 (非常に良い)

jo

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property.fantastic service. I reserved here. They actually researched and foumd my flight and picked me up at airport . i was so surprised. I booked one night they were fool next day. So they put me up in back up property . then i reserved next 2 nights on here. They took me to the other property then back to the first one for my last 2 days. Great service. They gave me a ride to a dance show for island and back. They took me to get rental car. When i declined getting the car they took back to hotel...For 80 tongen they gave me a tour of the island. They even helped me get a booking to one of the other islands by boat. Plus breakfast was included. Super hotel made my stay in tonga so much easier....with these guys you wont be alone....they will help if you let them...
2019 年 10 月に 2 泊滞在
'Oketiからの返信 (投稿日 : 2019 年 11 月 4 日)
Hiiiiiiii Jozef, We miss you Jozef. I know this is you hahaha... come back & visit us soon. Thank you so much for the positive feedbacks, we truly appreciate it. I've shared with our girls your feedbacks & we're all stocked by your positive reviews. Our team, Malia (your driver lol), Taulanga & Isa, Housekeeping service & I, are grateful to have had you stay with us. Best of luck and hope to see you again in the near future! Cheers! 'Oketi

10/10 (非常に良い)

宿泊されたお客様

2019 年 10 月に 2 泊滞在
'Oketiからの返信 (投稿日 : 2019 年 11 月 1 日)
Thank you kindly for the positive rate you've shared. we truly appreciate it. We hope to see you again in the near future. Have a blessed weekend. Best, 'Oketi

8/10 (良い)

CarissaPaniora、Auckland

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to town, but I didn't realize i had to stay there until I arrived at hotel.
2019 年 10 月に 1 泊滞在
Oketiからの返信 (投稿日 : 2019 年 10 月 28 日)
Hi Carissa, Thank you kindly for your feedback, we do appreciate it. On the other hand, we apologize for any inconvenience during your stay with us. We hope to see you again in the near future. All the best. Best regards, 'Oketi.

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
The hotel car was waiting for us on arrival (NOTE it was offered for free on our booking but we had to pay 40 tops, it is NOT free) and despite our booking several months earlier and for 4 nights we were told they had overbooked and instead of the hotel we were driven to a house much further from town for the night. An adventure but a disapointment too. No apology or refund offered, owner abroad and told no manager to speak with. Jezami itself was very good, the room was massive and clean for the 3 nights that we did stay but very few tv channels and no access to watch the rugby. Did have a kettle but no tea bags, milk or coffee. Great location, less than 10 mins walk to town and a good supermarket right next door with a big bakery a short walk in the opposite direction. Turn left out of the hotel. Breakfast was very good but the promised pancakes never happened was always eggs on toast plus cereal and tea/coffee. Overall we would stay again.
2019 年 10 月に 4 泊滞在
'Oketi.からの返信 (投稿日 : 2019 年 10 月 15 日)
Thank you for your reviews on JeZAmi hotel, we appreciate you choosing to stay with us. However, we sincerely apologize for all the inconvenience of our service during your stay, We hope to make it a better experience in the future if you wish to stay with us again. Again, we're very sorry for all the trouble, and please let us know how we can do & be of better service in the future. Best Regards, 'Oketi.

8/10 (良い)

Sharon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 9 月に 5 泊滞在
'Oketiからの返信 (投稿日 : 2019 年 10 月 1 日)
Hi Sharon, Thank you for choosing to stay with us at JeZAmi Hotel, we hope you'd enjoyed it. We do apologize for any inconvenience during your stay. Hope to see you again in the nearest future. Best regards, 'Oketi

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely people, nice place
A big and spacious room that was clean and comfortable. Breakfast was delicious and the staff were friendly and helpful.
2019 年 9 月に 5 泊滞在
Ofaからの返信 (投稿日 : 2019 年 9 月 22 日)
David thank you so much we really appreciate having you at JeZAmi, good luck in your endeavour and God Bless you always.

8/10 (良い)

PUI HANG

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
resonable price
The organzing was soso. But they are friendly. they forgot i would stay in their hotel. but in the end all sort out. wifi connetion was soso.,.. but resonable price
2019 年 9 月に 5 泊滞在
Ofaからの返信 (投稿日 : 2019 年 9 月 20 日)
Pui thank you so much really appreciate you guys, all the best Pui, Ofa and the team.

2/10 (非常に不満)

Clara、Milano

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel pessimamente gestito!!!!
Siamo arrivati la sera tardi del 3:9 a Tongatapu e il mattino seguente alle 3,30 dovevamo essere pronti per andare in aeroporto per il volo per Vava’u che decollava alle 5,30. Siamo stati accolti da un uomo che non parlava e non capiva una parola di inglese. La ns camera prenotata da tempo e completamente pagata non era disponibile. Dopo quasi un’ora di proteste siamo riusciti a parlare per telefono con la proprietaria e miracolosamente la camera ci e stata assegnata. Dovevamo lasciare in hotel dei bagagli per evitare extra weight nel volo del mattino ( solo 15 kg che in aeroporto sono diventati solo 5 a testa e abbiamo dovuto pagare 50 dollari du Tinga a testa) , bagagli che avremmo ripreso ripreso al ns dormendo un'altra notte al Jezami e l’uomo incaricato di assisterci non aveva ke chiavi della reception, dopo mezz’or di discussione con i bagagli in strada e con il rischio di non arrivare in aeroporto in tempo per il volo finalmente si soni materializzate le chivi di un locale adiacente e abbiamo potuto lasciare i bagagli. Da Vava’u abbiamo inviato email chiedendo se i bagagli erano stati sistemati e la risposta è arrivata dopo due giorni. Conclusione non andate in questo hotel !!!!!
2019 年 9 月に 1 泊滞在
Ofaからの返信 (投稿日 : 2019 年 9 月 12 日)
Thank you we have learned from all the things that has happened and will move on with a better approach, really appreciate it so much, Ofa

2/10 (非常に不満)

Lene

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Virkelig, virkelig dårligt hotel oplevelse.
Hotellet var overbooket, så de forsøgte at få os til at acceptere ophold på Tuna’s Lodge istedet, som har samme ejer. Tuna Lodge er et faldefærdigt to familiers hus, som lå i et slum kvarter, langt fra centrum. Ligner et bevidst scam, hvor de sælger værelser på Jezami, som de ikke har, og så giver folk Tuna Lodge istedet for. Kan absolut ikke anbefales.
2019 年 8 月に 1 泊滞在
Ofaからの返信 (投稿日 : 2019 年 8 月 17 日)
Thank you so much for your review maybe if it was in English I could have responded more to your likings, appreicate it very much. Ofa

8/10 (良い)

Marcelo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Overall is good
Little place upstairs from a shop that also belongs to the Hotel’s owner. The location is not great, but less than 10min walking to some bars, cafes and restaurants. The room is big and comfortable. It was clean as well. The room has facilities as TV, iron, microwave and fridge. We didn’t use the restaurant, I cannot tell about it. The overall is good. The price is fair.
2019 年 8 月に 1 泊滞在
Ofaからの返信 (投稿日 : 2019 年 8 月 9 日)
Marcelo thank you so much for your review, we really appreciate your staying with us giving us reasons to live and appreciate our Tonga, all the best to you in the future, Ofa and the team

2/10 (非常に不満)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Das Hotel hat uns mitten in der Nacht einfach zu einem anderen Hotel bringen lassen, das vorher nicht mit uns abgesprochen und uns auch nicht von dort mehr abgeholt. Das Hotel war zwar OK, aber nicht das Gebuchte. Das geht gar nicht, ohne Absprache. Anscheinend muss man dann nicht nur ein Mail schicken, sondern ein Überseegespräch führen. Der eigene Shuttle wir anscheinend nur mehr für eigene Ausflüge eingesetzt. Transfer nicht gratis sondern gleich den Taxikosten vor Ort. Zimmer war OK, Personal freundlich, beim Abholen aber, trotz Zusage, nicht mehr da. Hundegebell von draussen und Musik von den parkenden Autos vorm Shophotel eine Katastrophe. Nicht vermittelbar mit dieser Geschäftspraxis, da bei Ankunft auch stockdunkel, keine 24h Rezeption,
2019 年 7 月に 2 泊滞在
Ofaからの返信 (投稿日 : 2019 年 8 月 5 日)
Thank you for your review, would appreciate it in English please, I'm sorry for your experience but let me check the English version then I can respond well, Thank you and warm regards. Ofa

6/10 (普通)

Aaron

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Very basic accommodation. The room wasn't thoroughly cleaned after the last guest. Couldn't get the TV to work. Didn't find a complimentary continental breakfast.
2019 年 7 月に 1 泊滞在
Oketi.からの返信 (投稿日 : 2019 年 7 月 17 日)
Mr. Aaron, We sincerely apologise for the inconvenience of our amenities/service provided during your stay, we hope to make things better for future stays. We hope to see you again in the near future. Best Regards, Oketi.

8/10 (良い)

Karena

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly owner and staff in the breakfast kitchen, great to have a cooked breakfast included in the price, rooms serviced each day, convenient location to town
2019 年 6 月に 3 泊滞在
Ofaからの返信 (投稿日 : 2019 年 7 月 2 日)
Karena thank you so much for your review, really appreciate it very much, much Tongan love to you for wanting to stay with us. 'Ofa (owner)

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy walk to town , Ofa the owner was friendly, helpful and knowledgeable, great to have a cooked breakfast included, appreciated having a beach towel provided
2019 年 6 月に 1 泊滞在
Ofaからの返信 (投稿日 : 2019 年 7 月 2 日)
Ohhhhh thank you so much Expedia Anonymous, I really appreciate it very much you don't know how much we benefit from your review, much Tongan Ofa atu, 'Ofa and the team.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 5 月に 9 泊滞在
Ofaからの返信 (投稿日 : 2019 年 6 月 5 日)
Thank you so much for wanting to stay with us your review has given us enough to continue serving others and you, please visit us again, sincerely, Ofa (owner)

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Nice breakfast, Quiet, good location. Some small issues with the amenities, but that is common in Tonga
2019 年 5 月に 6 泊滞在
Ofaからの返信 (投稿日 : 2019 年 5 月 18 日)
Thank you so much for staying with us we will see to our amenities to make sure it's to what is preferred, appreciate it very much.

8/10 (良い)

Bengt

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 4 月に 4 泊滞在
Oketi.からの返信 (投稿日 : 2019 年 5 月 12 日)
Thank you for choosing to stay with JeZAmi Hotel, appreciate the positive feedbacks. Hope you enjoyed your stay with us. Look forward to seeing you again in the near future. Best Regards, Oketi.

10/10 (非常に良い)

Gary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing visit
From arrivals to departure the stay at Jezami was a real pleasure. Staff were amazing. If you want a genuine Tongan experience this is your place. Short walk to town. Handy to local eateries and attractions. The local market is a 10 min walk away. A destination you must see. Sunday is super special in Tonga. Staff left us a tray full of cereal and fruit in our for Sunday breakfast. We were really well looked after. Looking g forward to our next stay.
2019 年 5 月に 5 泊滞在
'Oketi.からの返信 (投稿日 : 2019 年 5 月 7 日)
We thank you for choosing to stay with us at JeZAmi Hotel, appreciate the positive feedbacks as well. We hope to see you again in the near future. Have a lovely pleasant week. Malo 'aupito, 'Oketi.

10/10 (非常に良い)

kama

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 4 月に 1 泊滞在
Oketi.からの返信 (投稿日 : 2019 年 5 月 7 日)
Thank you kindly for the positive ratings. Have a blessed day. Best, Oketi.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All good, hotel in the city centre, staff helpful, bed comfortable, shower with hot water. They have a restaurant downstairs, not sure about the bar tho. I would stay again. Internet 750 GB - first free, then each other 7 Top.
2019 年 4 月に 2 泊滞在
Oketi. からの返信 (投稿日 : 2019 年 5 月 1 日)
Thank you kindly for choosing to stay with us at JeZAmi Hotel, we appreciate your positive feedbacks and apologise for any miscommunications such as the 'bar'. Unfortunately, we do not have a bar in the hotel/restaurant area. We hope to see you stay with us again in the nearest future. Best Regards, Oketi.

4/10 (不満)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
The free airport pickup did not eventuate, even though this was included in the booking. I emailed the hotel several days before to confirm that we would be picked up at the airport and was told that we would. When we arrived, there was no one there to pick us up and we had to pay for someone else to take us to the hotel. When I mentioned this to the hotel, they blamed it on Expedia and refused to refund us the fare. Also, the free wifi only happened for 3 days and then we were told it was no longer available. When we arrived, the room had no plates, cups, glasses, cutlery etc. We stayed 7 nights and the room was only serviced once. Although we did get extra towels. So I wouldn't call this a hotel as we pretty much left to our own devices and hardly saw the proprietor of the 'hotel'. The room was large and the beds comfortable and it was easy to walk into town. It is a very noisy location, as there is a huge generator located downstairs that is on for a few hours every afternoon and lots of traffic. The kitchen staff are really nice and the breakfast basic but good.
2019 年 4 月に 7 泊滞在
Oketi.からの返信 (投稿日 : 2019 年 5 月 1 日)
Thank you for choosing to stay with us at JeZAmi Hotel, we sincerely apologise for all the inconvenience during your stay with us, from the time of your arrival, staying with us & departure. We hope to enhance your experience if you choose to stay with us in the near future. Best, Oketi.

6/10 (普通)

宿泊されたお客様

2019 年 2 月に 12 泊滞在
Oketi.からの返信 (投稿日 : 2019 年 5 月 1 日)
Thank you kindly for choosing to stay with us at JeZAmi Hotel. We see you've given us a rating of 3 out of 5, We hope our service during your stay was convenient. Have a blessed day. Best, Oketi.

8/10 (良い)

Anna

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Simple and friendly place
JeZami is a simple and friendly place to stay, within walking distance to shops, cafés and restaurants. The service is exceedingly friendly. All staff greeted me by name and they loaned me an umbrella as I had forgotten my own. Room and bathroom were clean - the only issue I had was that they had forgotten to clean out the microwave, but that was resolved. It is above and managed by the owner of a hardware store, so there isn't anyone at reception during the night. The restaurant in back supposedly offers simple and nice Tongan food for dinner, though I didn't get a chance to try that, as I stayed out at restaurants in town working through dinner (short and safe walk back to the hotel afterwards). JeZami is nothing fancy, but if you're looking for an economical and friendly place to stay, this is a good choice.
2019 年 2 月に 3 泊滞在
'Ofaからの返信 (投稿日 : 2019 年 2 月 21 日)
Thank you Anna we really appreciate you and your efforts to stay with us, we'll remember the microwave always, all the best to your endevours and those you've helped by staying with us, with a big Malo, Ofa and the Team.

10/10 (非常に良い)

Henri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely stay with amazing people
This place is great- its great because of people who work here. I have never felt so welcomed as I did here. Every time I asked help I did get it. The lady who manages the hotel is truly amazing. She actually really cares about you and makes you feel welcomed. Given the price, I think getting cooked eggs etc is really great. I wish they could give bit more internet quota but I know connections are expensive so I forgive it. Only complain is that the tv channel offering is truly limited as none of cable channels worked. One Tongan channel plus one religion channel is not something I was expecting but at the same time if forces you to go out. If I ever go back to Tonga, I would definitely go back here. They actually really care about their guests.
2019 年 1 月に 2 泊滞在
Loveからの返信 (投稿日 : 2019 年 1 月 25 日)
Ohhh Henri, thank you so much, really appreciate you and your choice to stay with us, we'll serve you like a King always, and anyone that comes to JeZAmi Hotel, thank you and love you all the way to Europe. Ofa and the Team.

10/10 (非常に良い)

William、Seoul Korea

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very friendly Clean Good price Good location to the beach Owner and her son are very nice Best accommodation in tonga
2019 年 1 月に 2 泊滞在
Loveからの返信 (投稿日 : 2019 年 1 月 25 日)
William, love your review Best accommodation in Tonga, let me know when you come back next time, really appreciate your choice to stay with us, have a great 2019. Ofa and the Team.

6/10 (普通)

Suzanne

良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
A Bit Dated
The room was large with two beds and a crib but it was a bit dated. The furnishings were clean but old. Breakfast was good and the airport transfer was practical.
2018 年 11 月に 2 泊滞在
Ofaからの返信 (投稿日 : 2018 年 11 月 15 日)
Thank you for your review we really appreciate it. Appreciate your review so much. JeZAmi Hotel

10/10 (非常に良い)

Peter

Convenient and friendly option in Nuku'Alofa
We had an enjoyable stay at Jezami and found it really handy to both town and port - an easy 10-minute stroll. Although it's on a main road, traffic dies down nicely at night, though I wish I could say the same for neighbouring dogs and roosters! (Comfortable earplugs take care of that nicely). The rooms are spacious and clean, with friendly and attentive staff, comfy bed, good aircon, nice balcony and a TV with a few channels, though ours lost signal halfway through our stay. Breakfast was good, with a decent range of options. Jezami is a good way to see more of Tonga instead of being trapped on an expensive island resort - take a day trip to one or two of those instead!
2018 年 8 月に 7 泊滞在
Ofaからの返信 (投稿日 : 2018 年 8 月 29 日)
Thank you so much Peter was lovely to host you two, please know that we really appreciate your staying with us. All the best and take care. Ofa and the gang