ヌイ ヌアのアパートスタイルホテル

「Very disappointing experience. The hotel is beautiful, but the service was terrible. I booked an ocean-view room, but all I could see was another building. When I asked the staff, they said it was because my room was on the third floor, even though I paid for an ocean view. The first room was unacceptable, and I asked for a refund, but the hotel refused. My family also had to leave after the second night, and we ended up booking another hotel. I hope the hotel improves its customer service...

「This property is a scam. Stay away. The reality is completely different from the photos they advertise. The room is old and poorly maintained. Parts of the walls are deteriorated, the curtains are dirty, and the covers on the rocking chair are stained and filthy. I did not feel comfortable using any of the furniture. The building is low class, with poor-quality furniture throughout. What they call a "furnished balcony" is actually a balcony full of drying bedsheets, a few old chairs pushed into...

「The building and surrounding grounds were very dirty and grimy. There were no amenities whatsoever. My room was fairly clean, but old and run-down. However, the upside was that it was very close to the beach, which was nice.」