「I don’t know if it was because of the hurricane or what it was. It felt like they were very short staffed, we always went and got our own drinks, the odd time when we were having a meal they came to ask us what we wanted to drink. The food wasn’t anything to brag about at all, breakfast was good, but lunch and dinner wasn’t, dinner most times felt like it was left overs from lunch. I want to give them the benefit of the doubt and say it was because of the hurricane but we were quite disappointed...
「Esta es mi segunda vez hospedándome en este hotel. La última vez fue hace 8 años y, sinceramente, estaba en mejores condiciones. Es evidente que le hace falta mantenimiento.
Positivo: La ubicación es excelente, justo enfrente del malecón. Nos tocó una habitación con vista al mar y al malecón, ¡10/10!
Tiene una piscina grande, restaurante y áreas comunes que, en general, se veían limpias y en buenas condiciones.
Negativo: Lo peor fueron las camas. Los colchones estaban viejos, deteriorados y...
「The property is small. The pool is small. Some staff are nice but some can be very rude. They don’t have a pool bar so you have to wait for the waiter to come take your order. The Food is good, I liked a restaurant called cilantro. And the sushi restaurant they set up by the pool for dinner. the buffet is small so you have to wait about 30 min to an hr once you sign in and very little food options. Overall I wouldn’t give this hotel another try.」
「Hotel is confortable. We stayed at El Cid Marina Beach and passed well.
One thing I coud not understand.. At the moment of check-in, we had been asked to change hotel (to El Cid Castillana from El Cid Marina Beach), if we would like to...I don't know the reason why (Overbooking?)... Of course, we have denied the offer and stayed in El Cid Marina beach.」
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