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Swan Novo Hamburgo

4.0 star property
Hotel in Novo Hamburgo with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Swan Novo Hamburgo

Brazilian cuisine
Reception
Interior
Reception
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pet friendly
  • Gym
  • Bar
  • Pool
  • Room service
The current price is ￥8,146
￥8,553 total
includes taxes & fees
Sep 7 - Sep 8

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Executive Studio Suite

Executive Studio Suite | 1 bedroom, minibar, in-room safe, blackout drapes

Executive Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Designer toiletries
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Standard Casal / Twin

Suite Standard Casal / Twin | 1 bedroom, minibar, in-room safe, blackout drapes

Suite Standard Casal / Twin

Highlights

Separate dining area
Separate sitting area
Air conditioning
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Designer toiletries
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Casal/Twin

1 bedroom, minibar, in-room safe, blackout drapes

Standard Casal/Twin

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite standard twin

Suite standard twin | 1 bedroom, minibar, in-room safe, blackout drapes

Suite standard twin

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Deep soaking bathtub
Rainfall showerhead
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

1 bedroom, minibar, in-room safe, blackout drapes

Executive Double or Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Private bathroom
Designer toiletries
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

1 bedroom, minibar, in-room safe, blackout drapes

Standard Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, blackout drapes

Standard Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

1 bedroom, minibar, in-room safe, blackout drapes

Executive Double Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Private bathroom
Designer toiletries
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite standard casal

Suite standard casal | Living area | Smart TV

Suite standard casal

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Renovated in 2012
Blackout drapes/curtains
Separate bedroom
Designer toiletries
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Queen Bed

Superior Suite, 1 Queen Bed | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Suite, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Deep soaking bathtub
Rainfall showerhead
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Room

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Private bathroom
Designer toiletries
Hair dryer
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double or Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
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About the neighborhood

Map
93510-250, RS, Novo Hamburgo, Av. Dr. Mauricio Cardoso, 303

What's nearby

  • National Shoe Museum - 4 min walk - 0.4 km
  • Igreja Evangelica - 3 min drive - 2.0 km
  • Bourbon Shopping - 4 min drive - 3.0 km
  • I Fashion Outlet - 6 min drive - 4.0 km
  • Fenac - Events and Business Center - 7 min drive - 4.8 km

Getting around

  • Novo Hamburgo Station - 8 min drive
  • St. Alphonsus Station - 17 min drive
  • Canoas Air Force Base (QNS) - 51 min drive

Restaurants

  • ‪Mercado Weber - ‬8 min walk
  • ‪Kings Kão Lanches - ‬5 min walk
  • ‪Fat Bull Tap House - ‬9 min walk
  • ‪Quiero Café - ‬11 min walk
  • ‪Locatelli Grill - ‬5 min walk

About this property

Swan Novo Hamburgo

Upscale hotel located in Hamburgo Velho
A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at Swan Novo Hamburgo. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy Brazilian cuisine at the on-site restaurant. In addition to a hair salon and an arcade/game room, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sun loungers
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • A 24-hour front desk, 6 meeting rooms, and a billiards/pool table
  • A banquet hall, a front-desk safe, and smoke-free premises
Room features
All 134 rooms offer comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Designer toiletries and hair dryers
  • Smart TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (BRL 20 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 70 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: BRL 20.00 per day
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Swan Hotel Novo Hamburgo Tower
Swan Tower Novo Hamburgo
Swan Tower Novo Hamburgo Brazil
Swan Tower Novo Hamburgo Hotel
Swan Novo Hamburgo Hotel
Swan Tower Novo Hamburgo
Swan Novo Hamburgo Novo Hamburgo
Swan Novo Hamburgo Hotel Novo Hamburgo

Frequently asked questions

Does Swan Novo Hamburgo have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Swan Novo Hamburgo?

As of Aug 12, 2025, prices found for a 1-night stay for 2 adults at Swan Novo Hamburgo on Sep 7, 2025 start from ￥8,146, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Swan Novo Hamburgo pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 70 per pet, per night. Service animals are exempt from fees.

How much is parking at Swan Novo Hamburgo?

Self parking is available for BRL 20.00 per day.

What time is check-in at Swan Novo Hamburgo?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Swan Novo Hamburgo?

Check-out is at noon.

Does Swan Novo Hamburgo provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Swan Novo Hamburgo located?

Located in Hamburgo Velho, this hotel is within a 5-minute walk of Comunidade Evangelica Hamburgo Velho and National Shoe Museum. Schmitt-Presser House and Scheffel Foundation are also within 10 minutes.

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Swan Novo Hamburgo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 154 out of 294 reviews
Rating 8 - Good. 73 out of 294 reviews
Rating 6 - Okay. 43 out of 294 reviews
Rating 4 - Poor. 17 out of 294 reviews
Rating 2 - Terrible. 7 out of 294 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Iara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home!

I opted for a suite this time ; we enjoyed the extra room, the modern decor and the view. Staff was excellent as usual!
Stayed 1 night in Apr 2025

6/10 Okay

Ricardo

Disliked: Staff & service, amenities
Very basic rooms and unwelcoming reception staff: Swan tower Novo Hamburgo is said to be a 4 star hotel from the outside and in the lobby but it lacks the very basic room amenities such as a bathrobe, a pair of disposable slippers, an iron and a simple coffee jug- no 4am coffee lol unless you called over the phone (paid extra) and that would probably be a bother understandably. Bar looked amazing but it was a real struggle to get anyone to help. Always empty and unattended. Rooms were VERY basic and shower needs a good glass and tile scrub. Black mould was spotted easily all over and away from eye level. the rostered staff did not smile or say hi at all for the 5 days we stayed. they appeared literally glued to the reception computers completely unaware of everything around them for the 5 days we stayed there and we passed by the reception dozens of times. One had to call their attention otherwise they wouldn't even raise an eye, or say hi, or try to look friendly. It was a very odd behaviour overall from the all-male reception staff, no help was offered at any time - actually one young man offered help once -, but we had to drag heavy suitcases around which they pretended not to see…a bit of a shock..absolutely no smiles or friendly welcomes either. It almost felt like we were a bother to the reception staff, definitely not staying there again for this reason. Amazing food though and free buffet breakfast was superb - chef’s burger and the kitchen staff were amazing.
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Christian

Stayed 3 nights in May 2025

4/10 Poor

Leandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não voltaria

Cama quebrada, lençol sujo, pedimos para trocar de quarto, foram solícitos, trocaram, mas não deixou de ser um transtorno.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Edmundo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Hotel muito bem conservado e moderno. Quarto com bom espaço e banheiro adequado. Pessoal muito atencioso e a recepcionista Srta. Valentina muito eficiente e simpática.
Stayed 2 nights in Apr 2025

8/10 Good

alberto

Disliked: Staff & service, room comfort

Bom

Apto grande com 2 ambientes, colchão bastante usado com isso macio demais, Banheiro com piso gasto aspecto de sujo. Falta ducha higiênica.. O ar desligou dê madrugada. Já me hospedei várias vezes nesse hotel, primeira vez que me deram um apto assim, as outras vezes o apto era completo e tudo estava bem.
Stayed 1 night in Apr 2025

10/10 Excellent

Iara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Lucas

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Vanessa

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Cristiano

Liked: Staff & service, room comfort
Disliked: Cleanliness
Quarto cheio de pó, cheirando a mofo, lençois velhos, NAO RECOMENDO
Stayed 1 night in Apr 2025

8/10 Good

ELIEZER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

luis

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Foi muito satisfatória!

Stayed 1 night in Apr 2025

10/10 Excellent

Silvio

Stayed 1 night in Mar 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jacson Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Mateus

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

luis

Stayed 2 nights in Mar 2025

2/10 Terrible

Antonieta

Liked: Staff & service
Disliked: Property conditions & facilities

Pessimo

Dois elevadores tiveram curto circuito e só restou o de serviço, que não aguentou a sobrecarga e quebrou tbm! Falta de manutenção! Foi a pior experiência em hotel q já tive!!! E o pior q sempre ficamos nesse hotel, mas eles primam pela estética e beleza e esquecem a manutenção básica!
Stayed 3 nights in Mar 2025

2/10 Terrible

Maria Luiza

Disliked: Property conditions & facilities, room comfort

Pessimo

Stayed 3 nights in Mar 2025