ヌーベル・デ・スパ周辺のホテル

「I loved it the staff was so nice and friendly, helpful the room was cleaned and nice I loved my private pool my birthday was beautiful yes book with them u will love it so quite and peaceful 💕💕💕」

「Ubicación excelente y muy limpio」

「We love this hotel, this is our second time staying here and it didn’t disappoint us!!! The staff were extremely friendly and kind!!!! Just because of the staff ( front desk and the man in charge of helping us with our bags! He made us feel so welcome and happy) and location we will be coming back!」

「staff is so nice location is very good it made my trip amazing」

「The staff was very helpful and the place was clean.」

「Even though self check in, just was very responsive and accommodating!」

「This is a good hotel, beutiful,clean and modern hotel. The room was clean and is very accesible to too many amenities and restaurant. We feel safe in that hotel and is a quiet place, didn't have a staff member in the front desk all the time, but the only time that I need a staff member come to us quick.」

「Although I loved my experience I would have loved it even more if someone would have come to clean up my room and deliver toilet paper at least once on those 6 days I was there, tv kept on messing up too, turning on and off and switching apps, everything else was fine, staff was friendly, room was nice and clean, easy access and safe area.」

「シェラトンに泊まるという認識で予約を入れたのですが、ホテル名が変わっていました。 タクシーの運転手に、オールドサンファンにシェラトンは無いと言われ、住所を説明して行ってもらったのですが、その遣り取りで少し難儀しました。 ホテルはジュニアスイートルームに泊まり、ソファ付きのリビングは広くて立派だったのですが、宿泊料（1泊5万円強）に見合う施設だったかというと、少し疑問です。 レターデスクが狭く、2部屋あるのでエアコンの調整が難しかったのも不便を感じました。 またシャワーの湯温の調整も難しく、熱すぎるお湯を被ってしまいました。 しかし観光施設としての立地は最高で、オールドサンファンを堪能するホテルとしては申し分ないと思います。 もう少し安ければという、前提条件付きですが。」

「Website says they offer 24/7 service which is absolutely not true. We called ahead to confirm we were coming in the wee hours of the night and they said okay no problem. We arrived right at 2 a.m. as our flight was delayed and there was absolutely no one there. The phone number cuts off at night and just says the voicemail is full. I texted the WhatsApp and even emailed with emergency in the headline. No one ever responded. We slept in our car because we had no where else to go (after calling...

「All excelent services and clean room and Pool aérea」

「I felt unsafe, afraid for my life during the night of Monday night early Tuesday. A guest yelling and banging doors from 2:45-8:00am. She was voicing her intention to kill somebody. There was no security intervention. I decided to checkout the morning of Tuesday the 21 and found 7 police officers outside the property not intervening. The manager told me that she was not called and found out about the incident when she went into work at 7:00am. In addition, the level of noise every night was loud...

「Staff was very accommodating and polite. The rooms were very clean and homelike.」

「⭐☆☆☆☆ I booked this hotel a month in advance for my birthday getaway, only to be told the same day as check-in that I was being moved to a completely different property that wasn’t even the hotel. A partial refund doesn’t make up for not receiving the accommodation I booked.」