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Station Hotel

2.5 star property
Hotel in Norwich, steps from Norfolk Broads

Choose dates to view prices

Photo gallery for Station Hotel

Front of property
Hallway
Deluxe Triple Room | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Shower, hydromassage showerhead, hair dryer, towels
Located along the Norfolk Broads, the Station Hotel offers a tranquil setting for visitors. Guests enjoy in-room WiFi and peaceful surroundings. The multilingual staff creates a welcoming atmosphere that keeps travelers returning.

Reviews

5.0 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

Highlights

Heating
Club Lounge
Flat-screen TV
Hydromassage showerhead
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
  • 8 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Heating
Club Lounge
Flat-screen TV
Hydromassage showerhead
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

Highlights

Heating
Club Lounge
Flat-screen TV
Hydromassage showerhead
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Triple Room

Highlights

Heating
Club Lounge
Flat-screen TV
Hydromassage showerhead
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

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About the neighborhood

Located in Thorpe Hamlet, a neighborhood in Norwich, Station Hotel is in a shopping district and on a river. Royal Norfolk Regimental Museum and Museum of Norwich at the Bridewell are cultural highlights, and some of the area's landmarks include Cow Tower and Tombland. Megazone and The Plantation Garden are also worth visiting.
Visit our Norwich travel guideOpens in a new window
Map
NR1 1SQ, England, Norwich, 5-7 Riverside Rd

What's nearby

  • Norwich Cathedral - 8 min walk - 0.7 km
  • Carrow Road Stadium - 9 min walk - 0.8 km
  • Norwich Castle - 10 min walk - 0.9 km
  • Market Place - 13 min walk - 1.1 km
  • Norwich Theatre Royal - 16 min walk - 1.4 km

Getting around

  • Norwich Station - 2 min walk
  • Norwich (NWI-Norwich Intl.) - 18 min drive

Restaurants

  • ‪Coach and Horses - ‬5 min walk
  • ‪Compleat Angler - ‬1 min walk
  • ‪Rooftop Gardens - ‬6 min walk
  • ‪Bella Italia - ‬3 min walk
  • ‪Gem Of Norwich - ‬1 min walk

About this property

Station Hotel

Hotel near Norfolk Broads
Station Hotel provides everything you need. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Smoke-free premises and multilingual staff
Room features
All guestrooms at Station Hotel have comforts such as free WiFi and desk chairs.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with hydromassage showers and toilet paper
  • 28-inch flat-screen TVs with digital channels
  • Wardrobes/closets, heating, and daily housekeeping

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Property entrance

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
A car is not required for transportation to and from this property

Property is also known as

Station Hotel Hotel
Station Hotel Norwich
Station Hotel Hotel Norwich

Frequently asked questions

Is Station Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Station Hotel?

This hotel doesn't offer parking.

What time is check-in at Station Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Station Hotel?

Check-out is at 10:30 AM.

Where is Station Hotel located?

Located in Thorpe Hamlet, this hotel is within a 5-minute walk of Norfolk Broads and Norwich Riverside Walk. Dragon Hall and St Julian's Church are also within 10 minutes. Norwich Station is only a 2-minute walk.

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Station Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 8 out of 97 reviews
Rating 8 - Good. 17 out of 97 reviews
Rating 6 - Okay. 16 out of 97 reviews
Rating 4 - Poor. 23 out of 97 reviews
Rating 2 - Terrible. 33 out of 97 reviews

5.4/10

Cleanliness

4.6/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Rani

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No spoon for mixing coffee and rea with. Only 1 towel when booked for 2 people. Didn't feel safe.
Stayed 1 night in Sep 2025

2/10 Terrible

adam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would advise that no human being stay in this property, I wouldn't even let my dog stay here. Very dirty and smelly. Appeared to be an asylum hotel in all honesty. Very unhelpful staff, disgusting rooms with stains everywhere. Completely mis-represented in the pictures and description. Absolutely no parking available most of the time. Avoid at all costs.
Stayed 1 night in Sep 2025

8/10 Good

Josephine

Liked: Cleanliness, property conditions & facilities
Value for money
Stayed 1 night in Jul 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
My flight was delayed so I didn't get there until around 7pm. The door was locked, nobody answered by knocking on door or several phone calls. My cousin had been trying to contact them for days before to see if we could check-in later, again no answer. Do Not try to even start a booking for this place. 0/10
Stayed 1 night in Sep 2025

4/10 Poor

Tara

Disliked: Cleanliness, staff & service, property conditions & facilities
Good location, but very poor service. I wasn’t given check-in details and had to wait outside for over an hour until another guest let me in. There was no staff on duty at any point, despite the hotel claiming to have limited reception staff. No WiFi, and my messages in an effort to resolve this were ignored. Very disappointing stay.
Stayed 6 nights in Aug 2025

4/10 Poor

Dalasteen

Communication was pathetic., couldn’t get no Wi-Fi, couldn’t get through to anyone., nobody cleans the room.yes it was cheap but terrible stay.
Stayed 4 nights in Jul 2025

2/10 Terrible

Kurtis

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was dirty, dirty marks everywhere, carpets didn’t look clean. Room mirror was filthy. The towels in my hotel room were very damp. The Wi-Fi never works and the bed was really uncomfortable. It is a cheap stay but it still falls way short basic requirements. There was no one on front desk either to help with anything, it’s very strange.
Stayed 1 night in Aug 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

0 stars

Couldn’t get into my room and no receptionist. Trying to get refund. I had stay somewhere else.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Overnight stay

Room comfortable, unfortunately the room key did not have the entrance key attached which required assisted admission on return to the Hotel. The bathroom extractor fan worked but no light. Also no reading lamp available.
Stayed 1 night in Jun 2025

4/10 Poor

Colin

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Arrived at hotel no staff. Lady also checking in called number displayed 15mins later member of staff arrived. Taken to my room which was in poor state. Tv not working no wifi curtains coming off curtain pole
Stayed 1 night in Jun 2025

8/10 Good

w r

Liked: Cleanliness, staff & service, property conditions & facilities
As I expected for the price in an excellent location clean and comfy
Stayed 1 night in Aug 2024

2/10 Terrible

Maureen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The presentation was poor. The booking was an emergency family member in intensive care. The presentation was so bad I did not stay.
Stayed 1 night in May 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spacious very comfortable room. Shower a bit cramped but easy to work. Convenient for trains and buses.
Stayed 1 night in Sep 2024

4/10 Poor

Pat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wouldn’t come here again

I didn’t like the busy road there is a loose drain when I car go over it it bangs
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Eugh

Blood on the pillow, poo stains on the towel, no one to help out with these. Bed was so uncomfortable and only got a few hours sleep. Won’t be coming back
Stayed 2 nights in Apr 2025

4/10 Poor

Hamid

Disliked: Cleanliness, staff & service
No one to help check in. Told get the key fro a lock.
Stayed 1 night in Feb 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was warm and comfortable. Very clean. Could have done with a mat for shower.
Stayed 1 night in Nov 2024

8/10 Good

Tracy

Liked: Staff & service, amenities, property conditions & facilities
No issues room was basic clean . Shower and toilet spotless very quiet Walking distance to station and city centre
Stayed 1 night in Oct 2024

6/10 Okay

Tomas

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
This hotel was very basic but comfortable. No one was there to serve you and the reception had no receptionist. The room itself was clean, comfortable and safe with a good en suite shower.
Stayed 3 nights in Aug 2024

4/10 Poor

Lyndsey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor customer service

Didnt see a single member of staff. Front door was locked upon arrival, rung the doorbell, tried the two different numbers on the door and the one on their website, no answer. 10 minutes another guest let us in the door as they left. A list of names and room numbers were scribbled on a piece of paper on reception. We took ourselves to our room which was unlocked with the key inside. Room was VERY basic, dated and in need of some TLC. A lady returned my call about 15 minutes later, the person on the other end of the phone answered with "yes"... I said pardon, she said "yes". It was only because i recongnised the number that I said we were tryung to check in but someone else let us in and weve found our room. She aort of apologised and sais she was in the shower... During check in hours?On checkout we left the keys in the box on the reception guest, again no one was about.
Stayed 1 night in Jul 2025

2/10 Terrible

Gabriella

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old and smelly, not for me

Budget hotel, you get what you paid for. Not for me, I’d rather pay a little more to be comfortable. Old and smelly!
Stayed 2 nights in Jul 2024

6/10 Okay

Chukwuemeka

Disliked: Property conditions & facilities
nnnnnnnn
Stayed 3 nights in Jul 2024

8/10 Good

Charlotte

Liked: Cleanliness
Disliked: Staff & service
Was difficult to get into property as they keep the door locked and no staff were ever on-site during our stay. Once we managed to get into our room (by phoning numbers posted on the doors multiple times) our stay was fine. The room was spacious, but twin mattress in our room had a significant sag in the middle that made getting comfortable a challenge. We were given 2 towels for 3 people. Location was very convenient. Easy walking to train station, centre of town, and historic buildings.
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I appear to have been scammed

This is not a hotel. Upon arrival there was nobody present just a phone number on a locked door. The woman who answered my phone call claimed no knowledge of my name nor my hotels.com booking reference (even though hotels.com had collected payment and issued a booking reference). I had to book/pay for a different hotel. Hotels.com offer no means to address this fraud. It appears to be a scam.
Stayed 1 night in Feb 2025

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived, the front door was locked, there was no-one on the desk inside and it looked abandoned. A mobile number to call on the door for checkin, called it, left a message. Another number was supposed to be the hotel number but when I called it, it said the number was not recognised. A third mobile number on the door so I called that one, message said the voicemail box was full so I couldn't leave a message. The paperwork clearly says the front desk is manned from 10am to 10pm - it was not. I eventually found a customer service number for Expedia. I called them and they tried to get hold of the hotel, I was on hold for ages. Eventually they said they'd put me through to the relocation team who would find me somewhere to stay instead. When I got through to them, they said they had to speak to the hotel before they could relocate me. More hold time while they tried to call the hotel. Then when they came back to me, I could hear them but they said they couldn't hear me. They gave me three warnings that if I didn't speak they would cut the call. I was shouting in the phone & could hear all the noise in the background but they said they couldn't hear me so they cut the call. I called customer services again - same sequence of activity, on hold, through to relocations, cut me off. Called again and this time told them I wanted a refund, waiting for this to be processed, they have to wait 72 hours. Still waiting and I have a ticket raised. Found somewhere else to stay.
Stayed 2 nights in Aug 2025